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15-05-2019, 15:01   #1
Alex Cohen
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Pure Telecom

Any body used? I saw a deal online and want to know if it's worth it.
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15-05-2019, 15:03   #2
colmtheperson
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Any body used? I saw a deal online and want to know if it's worth it.
Their offering is currently €40 a month, Eir are €35 with sports channels included. So meh
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15-05-2019, 15:12   #3
M7roadrunner
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Any body used? I saw a deal online and want to know if it's worth it.
I used them to get in the FTTH, on a 18mth contract, as I couldnt get it in with anyone else. Sales were a bit sloppy, but very helpful, I can get in contact with someone in two mins if I need to,
I don’t know if customer care is good but I had to call them once and was sorted straight away.
But more expensive than eir but worth it to get in the Fibre.
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16-05-2019, 09:07   #4
Joshua J
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Have been with Pure since November €30p/m and have had zero issues. Would recommend. It's best from my experience to try and have your contract expiring around Black Friday as all the providers are offering better deals than any other time of year.
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16-05-2019, 17:45   #5
Oxter
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Been with Pure since last August.

Speeds very erratic. They sent a tech out twice. He advised a cable connection for the tv to bypass their crap router.

This months bill arrived - chsrged me an extra €140 for the call out.

I have cancelled the direct debit.
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16-05-2019, 20:51   #6
quinnd6
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That's ridiculous.
140 euros for someone to come out and tell you that the router is useless.
I was thinking of going with Pure.
They sound terrible.
I'll give them a miss so.
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16-05-2019, 22:40   #7
Scottie99
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Been with them three years, no issues.
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17-05-2019, 17:32   #8
Atom Ant
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That's ridiculous.
140 euros for someone to come out and tell you that the router is useless.
I was thinking of going with Pure.
They sound terrible.
I'll give them a miss so.
They sent me out a replacement router and because I haven't posted back the old peice of junk (like this thing is worth maybe 10 euros) they rolled the 85 euros extra charge on top of their regular bill which is due in a fortnight and sent me a disconnection notice that if I do not pay it all they will disconnect me at the point....They can go F.O. I am going to break their contract for failure to perform...sometimes downloads 12-20mbps and try Virgin. Imagine giving you notice of disconnection over a bill that is not even due to force you to pay for their **** defective router. Anyone else would throw it in the bin.
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17-05-2019, 17:46   #9
Oxter
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That's ridiculous.
140 euros for someone to come out and tell you that the router is useless.
I was thinking of going with Pure.
They sound terrible.
I'll give them a miss so.
To bypasd the crap routet the tech advised a Netgear Powerline kit which cost €50 to get my smart tv working properly.
Pure advised me to buy a vdsl routet, admitting theirs is rubbish
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18-05-2019, 04:16   #10
quinnd6
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To bypasd the crap routet the tech advised a Netgear Powerline kit which cost €50 to get my smart tv working properly.
Pure advised me to buy a vdsl routet, admitting theirs is rubbish
Could you use a modem/router from another company with their broadband?
Like for example if you were previously with Vodafone could you just use that modem on their broadband if you were happy with the signal that had been providing?
Could you not just get the settings off Pure pop them in on the menu and use that then instead of their junk modem?
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