Eir rural FTTH thread II

MBSnr · 05-11-2018 3:13pm

Bored Accountant wrote: »

When I got Fibre in, was having issues with devices connecting via wireless to F2000, so replaced with TP-Link Archer C1200. Sorted out all the issues I was having, but it doesn't seem like it could handle the VLAN 10 (I think) tagging for the eir TV.
So I have the F2000 plugged in with the Eir Vision box connected to that and the TP-Link connected to the F2000 managing everything else.

So just something else to keep in mind if changing routers, and getting EirTV.

https://www.amazon.co.uk/gp/product/B00416PTDW/ref=oh_aui_detailpage_o04_s00?ie=UTF8&th=1

Yeah I bought the Archer C1200 to run as an access point for upstairs. Works very well and has great wifi coverage reaching the garden.

_sheep · 05-11-2018 4:35pm

Been following this thread for a while and my new house goes live on 7/11/18 to order, airwire have been a great help on here so went with them. Interestingly a mate a few doors down is also going live on 7/11/18 but eir wont take the preorder so he is going into the eir shop first thing 7/11/18 to order. Hoping after he didnt listen to me to go with airwire that mine gets installed first!

Have gotten a few businesses, friends and family to order FTTH and all had trouble with their installs requiring multiple visits from KN to complete installs - but for me and my mate they are just straight forward overhead 20m installs both on new poles into almost identical houses as regards install. So with all things equal will be interesting to see if airwire get an install booked and completed before eir...

chris_ie · 05-11-2018 4:39pm

Seems quite a few of us in different areas are on 7/11 dates. I'll likely go with eir for the first year but can see myself switching to Airwire. Only reason choosing eir to be honest is the initial 12 month offer and I already pay for BT Sport (dont judge me..)

Andy From Sligo · 05-11-2018 5:18pm

MBSnr wrote: »

Yeah I bought the Archer C1200 to run as an access point for upstairs. Works very well and has great wifi coverage reaching the garden.

not bad price - 69eur komplett.ie and 50euro from DID electrical

Bored Accountant · 05-11-2018 5:24pm

Andy From Sligo wrote: »

not bad price - 69eur komplett.ie and 50euro from DID electrical

Just looking, its currently 45 pounds on Amazon with Prime membership. I paid £63. But as I said, not a direct replacement for the F2000 if you are getting eir TV, but good AP.

Andy From Sligo · 05-11-2018 5:38pm

that C1200 TP-link looks like it should handle IPTV and has settings for Vlan tagging - strange that it didnt work and that you have 2 have 2 routers connected when maybe the one TP-Link should suffice

tuxy · 05-11-2018 5:46pm

Bored Accountant wrote: »

but it doesn't seem like it could handle the VLAN 10 (I think) tagging for the eir TV.

It can do vlan tagging just fine or else you would have no data. vlan10 is used for data only. VOIP uses a different vlan and eir TV uses IP multicast.
It was probably the multicast that the router couldn't do.

Bored Accountant · 05-11-2018 10:14pm

tuxy wrote: »

It can do vlan tagging just fine or else you would have no data. vlan10 is used for data only. VOIP uses a different vlan and eir TV uses IP multicast.
It was probably the multicast that the router couldn't do.

Yea your right. It had no issue with the vlan tagging. And had functionality to do vlan tagging for VOIP, but couldn't handle the multicast. Maybe I didn't have the right settings, but couldn't for life of me replicate what was on the f2000.

tsue921i8wljb3 · 05-11-2018 10:50pm

tuxy wrote: »

vlan10 is used for data only. VOIP uses a different vlan

Out of curiosity I checked this and it is not the case. VoIP is using VLAN 10. What differentiates it from normal traffic is that it gets assigned an 802.1p PCP value of 4. I assume this is to make use of the QoS that is part of the GPON framework. It gets quite complicated with T-CONTs and GEM Ports.

Some background if anyone is interested:

https://sites.google.com/site/amitsciscozone/home/gpon/gpon-vlans-and-gem-ports

A slideshare from Huawei with more information:

https://www.slideshare.net/mansoor_gr8/gpon-fundamentals

To capture the traffic I set up a port mirroring switch between the ONT and router. I then used Wireshark to capture a SIP registration event and also a phone call.

tuxy · 05-11-2018 11:41pm

Interesting, maybe we will eventually figure out how to get eir voip working on something that's not the f2000.

Or maybe not, as it's far more complicated than expected. Still worth investigating.

chris_ie · 06-11-2018 12:55am

The eir site is a bit poor. I stuck in an eircode I know down home that has FTTH available, the 'great news' appears and I select a bundle to order, just to see what's involved in the process. It then pops up with a place to enter your phone number to see if you can get eir fiber or use an address. The address then gives a list of non specific addresses. After entering and address it just goes back to the main broadband page again.

tsue921i8wljb3 · 06-11-2018 1:00am

chris_ie wrote: »

The eir site is a bit poor. I stuck in an eircode I know down home that has FTTH available, the 'great news' appears and I select a bundle to order, just to see what's involved in the process. It then pops up with a place to enter your phone number to see if you can get eir fiber or use an address. The address then gives a list of non specific addresses. After entering and address it just goes back to the main broadband page again.

If ordering with eir I'd definitely do it by phone. Document everything you can, times of calls, name of rep etc.

chris_ie · 06-11-2018 1:04am

Dominique Loud Waistband wrote: »

If ordering with eir I'd definitely do it by phone. Document everything you can, times of calls, name of rep etc.

Are they that bad? I haven't dealt with eir ever! Although I have read some threads about them.

fritzelly · 06-11-2018 1:16am

It's not so much Eir's fault (well it is really by offering multiple ways to check) but the only way to 100% guarantee you get a correct result for FTTH prequal is with the eircode. The eircode is the primary indicator that OpenEir have used to show what premises can get FTTH. Their internal address system was never used
Unless the eircode is matched with the internal ARD key that OpenEir use then using your phone number to check is pointless and unless...well it gets more messy from there on.
It's just the messy way that OE have operated forever - tho they are now changing to requiring eircodes for all new address additions which actually creates other problems.

tuxy · 06-11-2018 1:18am

chris_ie wrote: »

Are they that bad? I haven't dealt with eir ever! Although I have read some threads about them.

Yes they really are. Here's the latest calamity of Eir-ors

https://www.boards.ie/ttfthread/2057922523
This is just the tip of the iceberg. You can read many stories like this over there.
https://www.boards.ie/ttforum/1293

I know you generally see the negative side of a company on such forums but Eir's is far worse than any of other such talk to forums. It's happened to me. After being with them since they were Telecom Eireann I lost service and they had no record of me ever being a customer.

Marlow · 06-11-2018 1:44am

Looks like the F2000 seems to have IPv4 issues. Had several reports of the IPv4 of if going haywire in the last days, while IPv6 still worked.

powercycle fixes it .... for a while ....

The mind boggles, why they went with that doorstop ... it must have been cheap.

Then again, they also never paid ZyXEL for firmware upgrades on the F1000 either, so those are all still on rev 1.00. Which was pretty unreliable.

/M

chris_ie · 06-11-2018 1:46am

Yeah they don't seem too promising. I had a laugh a while back when i used the web chat on the site to ask about FTTH live date. It was only a date I wanted and they kept saying they'd need my phone number to see what speeds I could get. Even after telling them numerous times I didn't have a phone number and anyway it was FTTH. They said they'd need to install a phone line before they could check the speed and "are you happy to proceed with this order?" Ridiculously bad.

Only reason I'm going eir is I currently pay for BT sport and first 12 months seems a better deal. Otherwise I'd go with Airwire.

Marlow · 06-11-2018 1:48am

The webchat is still mainly operated by India. Don't expect any sort of knowledgable response from that.

It's useless .. at best.

/M

chris_ie · 06-11-2018 1:49am

Marlow wrote: »

The webchat is still mainly operated by India. Don't expect any sort of knowledgable response from that.

It's useless .. at best.

/M

I've rarely ever come across a site with a decent web chat.

Bored Accountant · 06-11-2018 8:38am

chris_ie wrote: »

I've rarely ever come across a site with a decent web chat.

Amazon are good. Contact them with an issue and they'll give back a refund no questions asked :-)

Andy From Sligo · 06-11-2018 2:13pm

airwire checker a couple of days ago said of my eircode "FTTC VDSL available 1/12/18" and FTTH "Coming Soon"

Today after an update it says "FTTC VDSL Please check with our sales team or check" and FTTH "coming Soon"

*dont worry Martin I am not getting at you and I realise you just work from the lists you get from OE.

just pointing out how hit and miss the OE information must be when supplying the info to the ISP's

at least I know now that our village's cabinets are VDSL live now anyway because I have had 2 callouts so far locally who have changed packages over from ADSL to VDSL so at least the cabinets are FTTC live now so thats something.

one of my customers 90mbps (but they are close to the cabinet) and another only 750meters away from the cabinet decreased to 30mbps

it just shows that FTTC doesnt carry that brilliant distance wise over copper from the cabinet

correction · 06-11-2018 2:22pm

Our available date has been updated to the 21st of November which seems like a more realistic date where's the 7th seemed like a holder date that several exchanges got.

A question for Martin if he reads this. I've ordered with yourselves, will I need to do anymore or will you get in touch when there's progress? Thanks

chris_ie · 06-11-2018 2:39pm

We've been moved out to 21st Nov now also. I'll be surprised if we have it by Christmas.

blueser · 06-11-2018 2:47pm

correction wrote: »

Our available date has been updated to the 21st of November which seems like a more realistic date where's the 7th seemed like a holder date that several exchanges got.

A question for Martin if he reads this. I've ordered with yourselves, will I need to do anymore or will you get in touch when there's progress? Thanks

Still showing me as available from tomorrow, "last updated 6.11.2018". I have a similar (but different!) question to yours; if I was to order via Airwire, I assume that I would need to pay up my contract with Eir (expires next June).

Andy From Sligo · 06-11-2018 2:56pm

blueser wrote: »

Still showing me as available from tomorrow, "last updated 6.11.2018". I have a similar (but different!) question to yours; if I was to order via Airwire, I assume that I would need to pay up my contract with Eir (expires next June).

I was talking to someone the other day who was with Vodafone at home still in contract and they wanted him to pay 600euro to leave whilst he was still in contract! :eek:

blueser · 06-11-2018 3:11pm

Andy From Sligo wrote: »

I was talking to someone the other day who was with Vodafone at home still in contract and they wanted him to pay 600euro to leave whilst he was still in contract! :eek:

Yep. That's why I'll probably have to wait for Eir have the fibre "available". I believe that when you switch over to fibre, you enter a new contract and the old one is cancelled.

Airwire: MartinL · 06-11-2018 4:03pm

Andy From Sligo wrote: »

airwire checker a couple of days ago said of my eircode "FTTC VDSL available 1/12/18" and FTTH "Coming Soon"

Today after an update it says "FTTC VDSL Please check with our sales team or check" and FTTH "coming Soon"

*dont worry Martin I am not getting at you and I realise you just work from the lists you get from OE.

We have already flagged the issue with OpenEIR that there are premises listed last week, that now have been removed again.

It's a few 100 of them.

chris_ie · 06-11-2018 4:04pm

Is there any cases the available dates get brought forward? Where they over estimate the available date to give themselves time but get it done earlier? I doubt it, as its only bumped two weeks, so think I'll be best to forget about it til the 21st and not bother checking.

PS : Cheers to Martin, great that someone keeps us up to date. Hopefully you get plenty business from grateful people on here.

Marlow · 06-11-2018 4:13pm

chris_ie wrote: »

Is there any cases the available dates get brought forward? Where they over estimate the available date to give themselves time but get it done earlier? I doubt it, as its only bumped two weeks, so think I'll be best to forget about it til the 21st and not bother checking.

What normally happens is that they (OE) just flag the premises as unavailable and then you and the providers are left in the dark.

That they brought dates forward in this instance is considered progress.

Oh ... and it looks like they broke the fibrerollout.ie map .... doh !

/M

chris_ie · 06-11-2018 4:16pm

Marlow wrote: »

What normally happens is that they (OE) just flag the premises as unavailable and then you and the providers are left in the dark.

That they brought dates forward in this instance is considered progress.

Oh ... and it looks like they broke the fibrerollout.ie map .... doh !

/M

Yeah I was originally down for Available 7th, now 21st. To be honest I didnt think we'd get it before Christmas until those on here mentioned the Airwire checker and I saw the 7th. Might have been better off not knowing

Anyways, glad we'll get it eventually, whenever that may be.

Airwire: MartinL · 06-11-2018 4:20pm

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

On top of that, we also brought another 10gig upstream online in Dublin this week. We're the first provider to have upstream from NTT in Ireland, which should give us very decent routes into Asia.

That brings us to 4 different upstream carriers (Cogent, Level3, NTT and Viatel) and of course connectivity on both Lans on INEX.

Marlow · 06-11-2018 4:27pm

chris_ie wrote: »

Yeah I was originally down for Available 7th, now 21st. To be honest I didnt think we'd get it before Christmas until those on here mentioned the Airwire checker and I saw the 7th. Might have been better off not knowing Anyways, glad we'll get it eventually, whenever that may be.

It's always been quoted, that the dates are estimated. At least you've got something to look forward to instead of not knowing at all.

/M

blueser · 06-11-2018 5:48pm

Airwire: MartinL wrote: »

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

On top of that, we also brought another 10gig upstream online in Dublin this week. We're the first provider to have upstream from NTT in Ireland, which should give us very decent routes into Asia.

That brings us to 4 different upstream carriers (Cogent, Level3, NTT and Viatel) and of course connectivity on both Lans on INEX.

Seeing as you've updated your site, and I'm still showing up as "available" tomorrow, what's the chances of that being put back at this late stage? None slim, possible, likely, definitely?

fritzelly · 06-11-2018 6:10pm

blueser wrote: »

None slim, possible, likely, definitely?

All of them til the install actually happens

Marlow · 06-11-2018 6:33pm

blueser wrote: »

Seeing as you've updated your site, and I'm still showing up as "available" tomorrow, what's the chances of that being put back at this late stage? None slim, possible, likely, definitely?

There are even people that are "available" that fail for no light at DP. If the date hasn't changed your chances are good. But then there is still the chance of Eir retails database not letting you order for a while, if that's the way you want to go.

/M

blueser · 06-11-2018 6:44pm

Marlow wrote: »

There are even people that are "available" that fail for no light at DP. If the date hasn't changed your chances are good. But then there is still the chance of Eir retails database not letting you order for a while, if that's the way you want to go.

/M

It'll have to be Eir unfortunately, seeing as I'm in a contract with them until next June. Paying off 7 months at €45 pm is not an enticing prospect.

By the way; DP? It's probably blindingly obvious, but give us a clue anyway!

tuxy · 06-11-2018 6:56pm

blueser wrote: »

By the way; DP? It's probably blindingly obvious, but give us a clue anyway!

DP = distribution point
I had to wait about 2 months after ordering before I got a successful install. They kept sending people out to do an install but there was no light at the DP.
It turns out the DP outside my house was faulty and they had other issues at the exchange so they were sorting that out before replacing the faulty DP.
Not sure why they wanted to send a tech every week even though the problem had been logged.

blueser · 06-11-2018 7:22pm

tuxy wrote: »

DP = distribution point
I had to wait about 2 months after ordering before I got a successful install. They kept sending people out to do an install but there was no light at the DP.
It turns out the DP outside my house was faulty and they had other issues at the exchange so they were sorting that out before replacing the faulty DP.
Not sure why they wanted to send a tech every week even though the problem had been logged.

Thanks. Is the DP the unit at the top of the telegraph poles?

tuxy · 06-11-2018 7:23pm

Yep

blueser · 06-11-2018 7:27pm

tuxy wrote: »

Yep

Cheers.

Grab All Association · 07-11-2018 7:36am

https://www.ft.com/content/29eb5d28-e10d-11e8-8e70-5e22a430c1ad

Eircom and Siro should take note.

The UK has warned its telecoms companies to consider their suppliers carefully as they build 5G networks, in a move that industry figures said was targeted at Huawei

Can’t quote full article.

I assume this is why Nokia were instead included in the NBP consortium somewhat to alleviate future concerns/press coverage of national security that would (and have) rise on this side of the world.
Whether you believe anything untoward is going on or not, mud sticks.

My workplace has internally already banned the use Lenovo, Acer, ASUS etc laptops on the premises. Ridiculous given that most of not all are built by Foxconn these days. Including iPads, iPhones etc. Can’t go in to it further.

blueser · 07-11-2018 9:51am

Grab All Association wrote: »

https://www.ft.com/content/29eb5d28-e10d-11e8-8e70-5e22a430c1ad

Eircom and Siro should take note.

Can’t quote full article.

I assume this is why Nokia were instead included in the NBP consortium somewhat to alleviate future concerns/press coverage of national security that would (and have) rise on this side of the world.
Whether you believe anything untoward is going on or not, mud sticks.

My workplace has internally already banned the use Lenovo, Acer, ASUS etc laptops on the premises. Ridiculous given that most of not all are built by Foxconn these days. Including iPads, iPhones etc. Can’t go in to it further.

Wrong thread? Plus, that link is hidden behind a subscription.

tuxy · 07-11-2018 10:10am

very strange to link to the one behind a paywall when the article is available elsewhere.
https://tech2.org/canada/united-kingdom-warns-that-5g-networks-should-consider-suppliers-carefully/

_sheep · 07-11-2018 10:20am

_sheep wrote: »

So with all things equal will be interesting to see if airwire get an install booked and completed before eir...

So today 7/11/18 ordering is live for me and my mate who are in houses side by side. He went with eir and me with airwire. He got his appointment this morning from Eir that his install will be Monday AM 12/11/18 and I'm still waiting for notification.

blueser · 07-11-2018 11:05am

_sheep wrote: »

So today 7/11/18 ordering is live for me and my mate who are in houses side by side. He went with eir and me with airwire. He got his appointment this morning from Eir that his install will be Monday AM 12/11/18 and I'm still waiting for notification.

Your mate went with Eir, yeah? How was he notified by them?

Airwire: MartinL · 07-11-2018 11:16am

_sheep wrote: »

So today 7/11/18 ordering is live for me and my mate who are in houses side by side. He went with eir and me with airwire. He got his appointment this morning from Eir that his install will be Monday AM 12/11/18 and I'm still waiting for notification.

Sometimes, there is another task needed from our side, before your order can go in. Be assured, that we'll get in touch, once we have the confirmed date.

_sheep · 07-11-2018 11:43am

blueser wrote: »

Your mate went with Eir, yeah? How was he notified by them?

Just rang him to clarify, he got an email. He also said the guy in the Eir shop took his order on Monday even though 'he wasnt supposed to' until today, no idea what means though.

blueser · 07-11-2018 11:49am

_sheep wrote: »

Just rang him to clarify, he got an email. He also said the guy in the Eir shop took his order on Monday even though 'he wasnt supposed to' until today, no idea what means though.

Thanks.

*keeps checking inbox*

AirBiscuit · 07-11-2018 5:31pm

Something has occurred to me: in their FTTH video, open Eir say a few things - they bring in the fibre through the ENT, they don't go into attics and they install the ONT near existing sockets (I think).
That poses a bit of a problem for me, because our old eircom rj11 socket is the other side of the house from the ENT, and the cabling runs through the attic.

Where are they likely to install the ONT then in this case? At the east side of the house is really inconvenient in terms of wireless signal...

tsue921i8wljb3 · 07-11-2018 7:01pm

AirBiscuit wrote: »

Something has occurred to me: in their FTTH video, open Eir say a few things - they bring in the fibre through the ENT, they don't go into attics and they install the ONT near existing sockets (I think).
That poses a bit of a problem for me, because our old eircom rj11 socket is the other side of the house from the ENT, and the cabling runs through the attic.

Where are they likely to install the ONT then in this case? At the east side of the house is really inconvenient in terms of wireless signal...

The installer would likely want to install the ONT on the other side of the ETU (ENT) or at least somewhere in that room.

How does the cable get from the ETU to the attic? Is there the possibility of installing a drawstring to pull the cable into the attic then feeding it back down to the phone point?Although you'd have to do this yourself as the installer will likely not go into the attic.

Alternatively you could ask him to bring the cable back out of the ETU then clip it to the exterior of your home to a room more suitable for installation.

Eir rural FTTH thread II

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