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Last Week's Top Five Queries (10.06.2019 - 16.06.2019)

  • 17-06-2019 11:53am
    #1
    Irish Water: Agata
    Company Representative Posts: 254 Verified rep ✭


    1. There are plastic barriers left on the road. Who do I contact to get them removed?

    Would you mind sending a PM with the following and we will follow up with our crews in the area?

    - Your full name;
    - Contact number; and
    - The exact location of these barriers and when they were first in place.

    2. I need to send my details in order to get proof of registration. Can you confirm the email address?

    If you would like to receive your proof of registration you can request this by emailing customerservice@water.ie with all the relevant information.

    3. Bad smell coming from the pipes outside my property. Who should I contact?

    Can you PM us with the following information and a member of our team will look into this matter?

    - Name;
    - Contact number; and
    - Full address


    4. I have reported a leak via email, however didn’t get a response yet. Can you help?

    Would you mind sending us a PM with the following details and we can look into this for you?

    - Your own name;
    - Your email address;
    - Your contact number; &
    - The address of the leak

    5. I received a water bill with a balance of €0, can you please explain why?

    There are no water charges for domestic properties, only non-domestic/commercial properties currently have water charges.


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