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Unable to open link via Wifi but can on 4g connection via phone

  • 02-01-2020 1:57am
    #1
    Blanco100
    Registered Users Posts: 1,933 ✭✭✭


    Hi guys,

    As mentioned in the title, im unable to open an online marketplace website (I can provide link if required) via the home wifi. It usually throws up an error message (saying server IP address cannot be found, but today the error message is different saying the website may be temporarily down or may have moved permanently to a new address).

    Now the link still works for other people, a colleague at work accessed on his own laptop and I can still access on my phone via 4g. But these messages keep appearing when I attempt to connect via the home wifi.

    Is there any way to stop this from occurring?


Comments

  • #2
    Charles Babbage
    Registered Users, Registered Users 2 Posts: 5,909 ✭✭✭Charles Babbage


    Who is the service provider at home?
    Changing the DNS settings might fix the problem, for instance by changing the ISP DNS for Opendns.


  • #3
    Blanco100
    Registered Users Posts: 1,933 ✭✭✭Blanco100


    But it only seems to be this particular site. And before anyone asks its not something dodgy :D its an online shopping site.

    Virgin media are the internet provider.


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