Android Forum FAQ

dave_greg · 11-05-2015 3:41am

Thank you! It is awesome.

frawley2005 · 03-08-2015 10:19pm

Very good info I have tried rooting in the past might give it another go soon, had problems pushing image of os onto the phone ... using a galaxy s3

Capri · 08-08-2015 10:22am

Have Huawei U8666-1 2.3.6 Android ,and put in 32GB microSD but it's not recognising it. 'Internal SD storage' is 17MB with 5MB 'available space' ,SD card 'total space - unavailable' it says even thought SD card is in it .
Solution ? Or get 'better' phone with more space in it to start,and would that one recognise my SD ????

DopeTech · 08-08-2015 10:24am

Dennis Reynolds wrote: »

Can anyone tell me how to do an image search on google?

images.google.com

kearneybobs · 23-08-2015 3:23pm

Anyone able to tell me why when my Galaxy S5 prompts me to install an app every time I boot it. No sure if it's the same app everytime but Words with friends has been there on boot up.

It essentially loads up the google play store on the app. Can put my finger as to what's causing it.

donnapuppy · 27-08-2015 7:25pm

I recently bought a Sony xperia m4 aqua in carphone warehouse. I wanted a z1 compact but it was sold out and I was told this was the exact same except for screen size and camera. The phone which I was sold as an 8gb phone actually only has 4gb storage available as 4.03gb is taken up by the android system. This doesn't seem right to me. When I questioned carphone warehouse they were rude abrupt and unhelpful and told me all phones were like that but I've never had a phone with half its storage capacity already used on purchase.
My sister has since bought the z1 compact and has 11gb which is all available to her. When I brought this up with carphone warehouse they made me feel like I was being difficult and eventually said they would contact the Sony rep. They rang back to say that was standard for 4.03gb to be taken up by the android system and basically nothing I can do.
I have a memory card which I constantly have to transfer data across to, like photos music videos, some apps etc, but a lot of apps won't transfer to the memory card so I can't download any new apps as I have insufficient space.

Basically want to know is this standard for an android as I previously had iphones?

Mantis Toboggan · 27-08-2015 7:48pm

donnapuppy wrote: »

I recently bought a Sony xperia m4 aqua in carphone warehouse. I wanted a z1 compact but it was sold out and I was told this was the exact same except for screen size and camera. The phone which I was sold as an 8gb phone actually only has 4gb storage available as 4.03gb is taken up by the android system. This doesn't seem right to me. When I questioned carphone warehouse they were rude abrupt and unhelpful and told me all phones were like that but I've never had a phone with half its storage capacity already used on purchase.
My sister has since bought the z1 compact and has 11gb which is all available to her. When I brought this up with carphone warehouse they made me feel like I was being difficult and eventually said they would contact the Sony rep. They rang back to say that was standard for 4.03gb to be taken up by the android system and basically nothing I can do.
I have a memory card which I constantly have to transfer data across to, like photos music videos, some apps etc, but a lot of apps won't transfer to the memory card so I can't download any new apps as I have insufficient space.

Basically want to know is this standard for an android as I previously had iphones?

All phones are the same unfortunately even the beloved iPhone. You bought a phone with 8GB memory which was your first mistake. Your sister bought a 16 GB phone and has 11 GB available. If you bought a 32gb phone you'd have around 25 GB available to use.

If I was you I'd bring it back and look for a full refund and next time do some research before making a purchase.

irishpancake · 28-08-2015 3:19am

Dennis Reynolds wrote: »

All phones are the same unfortunately even the beloved iPhone. You bought a phone with 8GB memory which was your first mistake. Your sister bought a 16 GB phone and has 11 GB available. If you bought a 32gb phone you'd have around 25 GB available to use.

If I was you I'd bring it back and look for a full refund and next time do some research before making a purchase.

You could ask, but you could not demand a refund, unless there is some hardware fault which can be demonstrated.

Then you are entitled, under the EU two year guarantee.

There is the misselling point, but I think it would be difficult, unless there is proof of the incorrect information being given, and also given that the buyer also has a responsibility to check that the item is as described in any information, brochure or user manual available with it or in the shop.

Sorry, but I do think the buyer just must be careful when purchasing items, in that they meet the standards required.

But, I would also pursue this through the retailer, and their management, and whatever complaints procedure they have in place, on the basis of the claimed misinformation given.

This appears to be their stated policy in Ireland, and I would pursue a written complaint procedure, via the e-mail given, stating your case clearly, and naming names and the Store, with as much information and detail as possible, as verbal stuff is useless.

http://www.carphonewarehouse.ie/terms-conditions

24. Handling complaints

24.1 There may well be occasions when you are unhappy with the service that we provided to you. In these cases, we will endeavour to be fair and efficient in handling any complaint you should have and to process your complaint confidentially.

24.2 If you have a complaint, please e-mail Customer Care at CUSTOMERCAREIE-CPW-IE@cpwplc.com, or call on 1850 424 800.

24.3 We will endeavour to give you an answer within five working days and will provide you with a likely timescale for resolving the dispute. We will keep you informed about the progress of your complaint.

We undertake to check our system regularly for handling complaints and we welcome any suggestion you may have in relation to how this system may be improved

Best of luck.

Basq · 01-09-2015 2:52pm

Girlfriend's Play Store account is still showing everything in GBP (from her time in the UK) and she doesn't see certain ROI apps (like 3 Plus etc).

She had a UK credit card associated with it, but we've added her Irish credit card to Google Wallet, changed her billing address to Ireland, signed-out of Play Store, signed back in, cleared cache etc.

Basically there's nothing online in Google but hit-and-miss suggestions - was anyone in a similar situation who got it solved, and how?

Many thanks in advance.

Duff · 09-09-2015 1:44pm

Hey guys,

Have an Galaxy s6 edge. Can anyone tell me how to remove the app names from the homescreen so as to just have the icons?

Cheers.

Mantis Toboggan · 13-10-2015 9:19am

Anyone get Gmail notifications for unread emails? Just started getting them randomly recently, get them a few times each day for each account. Anyone any ideas?

turniphead · 19-10-2015 5:16pm

Chrome issue:

I can't type the web address in the latest Chrome browser. It works fine but I have to use the history tab to access websites because it won't let me type. Does anyone have any suggestions?I've Lollipop 5.1.1.

Thanks.

irishpancake · 22-10-2015 7:06pm

Dennis Reynolds wrote: »

Can anyone tell me how to do an image search on google?

Best way, if you want to find an image in a web page, for source, etc. in Google Chrome Browser, is to right-click image, in the pic below I right-clicked your Avatar.....

this shows the options which are available to you, including a Google image search......

image%20search%20chrome.jpg

Also, normal Google has several categories of search, which includes image search...

Hears a search for "big bikes"

using the images option...there are others, bt you can see them below...

big%20bikes%20search.jpg

Mantis Toboggan · 22-10-2015 10:15pm

Cheers thanks but was specifically looking to do it on an android phone!

ThisRegard · 22-10-2015 10:54pm

Hold down on the image and if you're using Chrome you'll get a number of options, one being Search Google for this image.

xlogo · 22-10-2015 11:01pm

Just upgraded my moto g (1st gen) which all went fine but I lost my photos in gallery after the upgrade - any ideas on how I can get them back?

droidman123 · 22-10-2015 11:19pm

xlogo wrote: »

Just upgraded my moto g (1st gen) which all went fine but I lost my photos in gallery after the upgrade - any ideas on how I can get them back?

Are they backed up in Google photos?

irishpancake · 23-10-2015 3:21am

Dennis Reynolds wrote: »

Cheers thanks but was specifically looking to do it on an android phone!

Sorry Dennis, I forgot I was on an Android forum.....:p

However, it is similar.......

No need for Browser at all....all Androids should have the Google [Search] App.

Just called Google, and it uses "hello google" voice searches, as well as text searches, you usually can access it by swiping from the bottom of the screen upwards, unless you are using a non-default GUI/Launcher....

However, it will appear in your App Drawer, and you can add it to your Home Screen for easy access......

It looks like this now:

If you don't have it, you can get it on Play....

https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox&hl=en

When launched, as in pic below from my phone, you can either voice search, ot trxt search, and results give the same options as the big brother on a Laptop, PC.....web results, image results, etc....

I searched for that "big bike" again......:D

big%20bike%20phone.jpg

Cheers....

xlogo · 29-10-2015 9:57pm

No - they weren't backed up
to Google photos

Harry Palmr · 10-12-2015 1:28pm

Jelly bean 4.2.2

Does anyone know how to edit and delete numbers, I've got dups, errors and some that are simply not required any more. Note - I do not have this phone connected to the net - its just a phone so apps are no use (unless they can work on PC via the USB to the phone)

Canaryblue · 15-12-2015 12:58pm

I was wondering could anyone help me with an issue with my LG G3. I'm after getting a new pair of headphones (ATH-M50's) and every time I have them connected Google Voice search keeps coming on and interrupting what I'm listening to. I've disabled the 'ok Google' setting already but no luck. Any help would be great, thanks!

ED E · 15-12-2015 2:14pm

The jack is shorting out the pins as if you pressed the button on an inline control. Has happened to me before but I've never come across a fix.

harro · 20-12-2015 3:35pm

I need some help rooting an Asus Transformer TF101. Tried Kingo but no luck. Its running Android 3.0 and I want to upgrade.
Any suggestions?

helimachoptor · 22-12-2015 2:46pm

hi folks, I have a S5, the last few days everytime i use the standard browser i get a pop up saying i've won something, assuming this is some type of virus, whats the best way to remove?

Mantis Toboggan · 22-12-2015 2:47pm

helimachoptor wrote: »

hi folks, I have a S5, the last few days everytime i use the standard browser i get a pop up saying i've won something, assuming this is some type of virus, whats the best way to remove?

Maybe try using the chrome browser?

Are you connected to wifi and if so who's your provider?

helimachoptor · 22-12-2015 2:53pm

Tyson Fury wrote: »

Maybe try using the chrome browser?

Are you connected to wifi and if so who's your provider?

yeah chrome is fine, 3 is my provider but it is coming up ive won a vodafone iphone and to fill in a survey, this happens on wifi (Vf) and 4G along with work wifi (UK ip address)

harro · 22-12-2015 10:06pm

I had a similar problem a few weeks ago and installed Avast from the Play store. No problems since and it doesn't seem to have slowed the phone down at all

kc66 · 23-12-2015 8:23am

helimachoptor wrote: »

hi folks, I have a S5, the last few days everytime i use the standard browser i get a pop up saying i've won something, assuming this is some type of virus, whats the best way to remove?

Lots of people getting this. Thread in the Vodafone forum about it.

god's toy · 24-12-2015 1:46pm

kc66 wrote: »

Lots of people getting this. Thread in the Vodafone forum about it.

Some Three peeps getting it too. Get it on Three myself but not on my home wifi.

I have fixed it by using firefox browser with the addon 'Ublock Origin' for ad blocking and this works a treat.

Stephen Gawking · 27-12-2015 7:54pm

Anyone else having a problem with screen rotation on Samsung S5? When I want to watch something on YouTube for example my phone is stuck in portrait, it won't go into landscape no matter what. My screen rotation is activated.

I went online & was advised to power down the phone, remove the battery for 30 seconds before putting it back in & powering up. This worked for about 15 minutes but now it doesn't. I don't want to revert to factory settings as I've too much stuff to lose & am not in a position to back data up easily. Has anyone else had this problem? Can anyone help?

Patty O Furniture · 05-02-2016 3:23am

Hi, i wonder if anyone has this problem above with the vodafone Smart 4 Turbo smartphone as i got my mum & brother the phone last year.

But it only seems to appear on my mum's phone, she can't even text as it appears often & has to click ok on it to get it off the screen even when it rings also.

Dunno whether to try the Vodafone/Tesco forum as she's with Tesco, i went into the VF store in L'kenny, just to see if i could get advice even though it's on Tesco network, he would only go as far to say, it needs an update through the settings but to no avail, it still pops up:(

Any help would be great, as it's driving her nuts!

Edit: Actually it's the Vodafone Smart 3 as i had to look up the purchase,
although i think it's Vodafone 875 Smart mini in other places here, afaik it was for protective covers, as it was confusing both

http://imgur.com/8VGF8WG

Thank, i had actually used the wrong link from imgur, instead of the direct link.

What will a factory reset do?

DopeTech · 05-02-2016 7:59am

You'll need to upload the screenshot to imgur or somewhere, boards attachments are temporarily unavailable. Sounds like a factory reset is needed though.

Paul Tergat · 22-02-2016 9:05pm

Hoping someone can help - how do I get adobe flash player on anrdoid tablet?

DopeTech · 22-02-2016 9:12pm

Paul Tergat wrote: »

Hoping someone can help - how do I get adobe flash player on anrdoid tablet?

https://helpx.adobe.com/flash-player/kb/installing-flash-player-android-devices.html

ZeroThreat · 22-05-2018 9:51pm

I have a Samsung A5 (2017 model).

Recently I've noticed the decimal point has disappeared off the popup numeric keypad. I know there were some software updates to the android OS a week or two ago. Does anyone have a solution to this? Do I need to download some sort of App?

y0ssar1an22 · 20-03-2019 7:53pm

hey guys, i recently got a new android phone and tried to restore my whatsapp history via a google drive backup. all the media was restored but only the group chats, none of the individual chats.

any help/tips/tricks to get the individual chats?

thanks very much

ETA: phone is lost so phone clone is not an option

sentient_6 · 20-03-2019 11:33pm

It should have just worked automatically. Are you following the process and validating your number first and then letting it search for the backup in drive?

y0ssar1an22 · 21-03-2019 7:58pm

Yes, it is searching for a backup, but not giving me the option of which backup to select.

i had my old phone with all messages/pics/etc which i made a google drive backup for about 1 month ago.

when i install whatsapp and verify, it automatically selected the daily backup with no messages rather than the 1 in google drive. very frustrating!

any thoughts?

y0ssar1an22 · 21-03-2019 8:00pm

or is there a way to move the unwanted (for now) backups from google drive, store them some place else, so i'm then left with the backup i want?

gucci · 07-04-2019 8:15am

Is there a way to restore Chrome to factory settings on an android phone?

I have a Samsung J5 (16GB) that is really low on memory, I'v stripped everything off it and tried loading apps onto micro SD etc But chrome is hogging 7GB of space?
A girl I work with has same phone of similar age and her chrome app is 1.2GB? She says she uses it regularly and hasn't really made any effort to slim it down?

Any advice? Can't really see much (helpful) on net about it. I'm prepared to restore my full phone to factory settings if that means it will work. Just don't want to go to that hassle and have some sort of forced update that will leave me back at square 1

DopeTech · 07-04-2019 12:22pm

gucci wrote: »

Is there a way to restore Chrome to factory settings on an android phone?

I have a Samsung J5 (16GB) that is really low on memory, I'v stripped everything off it and tried loading apps onto micro SD etc But chrome is hogging 7GB of space?
A girl I work with has same phone of similar age and her chrome app is 1.2GB? She says she uses it regularly and hasn't really made any effort to slim it down?

Any advice? Can't really see much (helpful) on net about it. I'm prepared to restore my full phone to factory settings if that means it will work. Just don't want to go to that hassle and have some sort of forced update that will leave me back at square 1

Clear app storage.

Gamblor85 · 14-12-2019 11:10am

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ddub11 · 16-11-2020 6:49pm

Hi Guys,

Still looking for help with this.
I bought a new Huawei last week and somehow i seem to have set up a group chat with a friend of mine which i dont want.

So the problem is when this friend sends a text its grand but if they send a picture it goes to the group chat and not the normal text (if that makes sense).

I just want to be able to receive normal texts which allows pictures to be sent as well and not have anything going to the group chat.

I have tried deleting the group chat but as soon as a picture is sent by this person it goes straight to group chat.

I have gone to 3 different phone shops including where i bought it and none of the staff have seen this issue before.I have no idea if i have set up something and it can be reversed(which seems unlikely) or theres an issue with the phone and it should be replaced.

One of the guys in eir offered to send it away to be fixed but i feel if thats whats required then to me theres an issue with the phone so im entitled to a replacement.

I have even factory reset the phone but still the issue is there any advice or help would be greatly appreciated.

leche solara · 16-11-2020 7:37pm

ddub11 wrote: »

Hi Guys,

Still looking for help with this.
I bought a new Huawei last week and somehow i seem to have set up a group chat with a friend of mine which i dont want.

So the problem is when this friend sends a text its grand but if they send a picture it goes to the group chat and not the normal text (if that makes sense).

I just want to be able to receive normal texts which allows pictures to be sent as well and not have anything going to the group chat.

I have tried deleting the group chat but as soon as a picture is sent by this person it goes straight to group chat.

I have gone to 3 different phone shops including where i bought it and none of the staff have seen this issue before.I have no idea if i have set up something and it can be reversed(which seems unlikely) or theres an issue with the phone and it should be replaced.

One of the guys in eir offered to send it away to be fixed but i feel if thats whats required then to me theres an issue with the phone so im entitled to a replacement.

I have even factory reset the phone but still the issue is there any advice or help would be greatly appreciated.

What application are you and your friend using to send the messages to each other?

ddub11 · 16-11-2020 7:47pm

leche solara wrote: »

What application are you and your friend using to send the messages to each other?

Hi, thanks for the reply we are just using the normal message app that is on the phone and we can message normal text no bother, but if my friend sends a picture during a text conversation the picture goes to a group chat for some reason and even if i delet the picture/conversation from group chat if they send another picture it will go to group chat again and not normal text.

sentient_6 · 16-11-2020 8:01pm

Who sends pictures\media through sms these days? Use WhatsApp.

ddub11 · 16-11-2020 8:45pm

sentient_6 wrote: »

Who sends pictures\media through sms these days? Use WhatsApp.

I send pictures through sms,now iv helped ye with your enquiry can ye help me?

I dont want to use Whatsapp,either way id like to have the option.

fryup · 06-05-2021 5:19pm

boards.ie is not mobile friendly at the mo? what's going on?

GBX · 06-05-2021 6:27pm

fryup wrote: »

boards.ie is not mobile friendly at the mo? what's going on?

If you click https://www.touch.boards.ie/ should bring you to the mobile site.

fryup · 07-05-2021 5:23pm

^^^^^^^

nothing happens with that link?

this last week whenever i use boards.ie on my mobile i get the wide Desktop version

Android Forum FAQ

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