Explain the dislike towards Ryanair?

TaurenDruid · 03-06-2019 5:01pm

weldoninhio wrote: »

In fairness they did reply and ask for the booking number, which she could not provide.

Really? Cos they hadn't replied hours after the original posting.

KaneToad · 03-06-2019 5:04pm

Atlantic Dawn wrote: »

I admire him for living in this country and paying his taxes , unlike some of our other super rich. He sets out the rules clearly, if you can't follow them book with someone else, usually at additional expense.

This +1,000,000

All of our other 'great' Irish business men are domiciled abroad but are more than happy to trade on their Irishness... Denis O'Brien, JP McManus, Dermot Desmond...etc

The first two, in particular, aren't shy about letting people know how much money they give back to Ireland. I'd rather they just paid all their tax here rather than choosing their pet projects that boost their ego/profile.

Credit Checker Moose · 03-06-2019 5:15pm

Cedrus wrote: »

I actually tried to book flights with Ryanair this afternoon, the hoops and hurdles on their website are insane, tiptoeing through pages of relevant ads is no fun, and then when I want to pay, I need an account now??? Fcuk that, The city I wanted to go to has been around for a couple of millennia, I can wait until a decent airline is doing the route.
I am of an age that I can remember £300 flights to London but we were treated like customers back then, not filth. Ryanair are not the first budget airline and they are far from being the best. They deserve no credit on either count.

I agree with you 100%.

For me Ryanair are a necessity. There are no other options and they know it. No 10 euro flights for me. They gouge and screw everyone on the route because they can. Where are you going to go if you don't like it? You have no other options.

Gatling · 03-06-2019 5:55pm

Last flights we flew recently one are Lingus and the Ryanair ,
Ryanair was the better experience flew to the UK with them no issues whatsoever ,
Flew to Prague with aerlingus €450 when we boarded in Dublin the aircraft was filthy seats covered in the remains of other peoples sandwiches and split coffee on the trays ,
Coming back some thick wanted to board with a large childs buggy that the parent couldn't or wouldn't fold ,even after they were told that the buggy had to go in the hold ,
30 minute delay to the departure because of it ,

Franz Von Peppercorn II · 03-06-2019 6:42pm

chrissb8 wrote: »

The, we've been on time blady blah times. I have been on 3 flights with Ryanair that have been on time or the sneaky it will take an hour and ten minutes to fly into London and then whoa shock we got there in 50 mins, pat on the back for the lads in the cockpit. It so transparent what they're trying to pull it's a joke.

I will pay the Aer Lingus fare sometimes just so I know it would decrease stress dramatically on my part. I know they will leave on time most of the time and I know a trip from London to Dublin from door to door is not going to take me 5-6 hours. Which it does with Ryanair with their nefarious delays.

Why would Ryanair be later than Aer Lingus? Delays are caused by the airport or weather etc.

badboyblast · 03-06-2019 7:25pm

People dislike Ryanair because they are W@@*÷;=s, plain and simple, work in retail and you will know and meet these said people .

If Ryanair were giving out free 50 euro notes there would be people complaining, I met a gentleman with his son at the whiskey tour in Dublin and he told me he brings his son somewhere every year to a Ryanair city for a weekend and its tradition now, how cool is that .

blade1 · 03-06-2019 7:32pm

Deleted User wrote: »

I've seen the entire Europe.

Bob Harris wrote: »

Wrong!
That pic is missing John Norum.:D

Credit Checker Moose · 03-06-2019 7:41pm

badboyblast wrote: »

People dislike Ryanair because they are W@@*÷;=s, plain and simple, work in retail and you will know and meet these said people .

If Ryanair were giving out free 50 euro notes there would be people complaining, I met a gentleman with his son at the whiskey tour in Dublin and he told me he brings his son somewhere every year to a Ryanair city for a weekend and its tradition now, how cool is that .

How original an insult is that. So if you dislike Ryanair you are automatically a wan4er?

PhilOssophy · 04-06-2019 12:21pm

They need to bring back the trumpets, it was always great craic when you landed and next thing there was this "da da dadadadadadada....."
Right craic sure.

ToxicPaddy · 04-06-2019 1:35pm

Like the OP, Im finding it difficult to comprehend why people are still whinging about them.

I'm no fan of them, but they do what they say and I know what to expect in advance. Cheap (most of the time) efficient no frills flights to lots of places I want to go to, so I use them. If I find a better value flight elsewhere to the same destination I use that airline instead.

People need to understand that if they pay a relatively small amount of money to get flights, you cannot expect to be treated like royalty, its a "you get what you pay for" scenario.

If you are still getting annoyed by Ryanair at this stage, pick another airline, simple as. If you continue to fly with them and do nothing but sit there and whinge, then its your fault, no one else's.

They make no secret of how they operate. Their CEO is a brash loudmouth, but they get the job done. Your ticket price gets you on the plane, gets you a seat and lands you somewhere in the rough area of where you want to go. If you want to bring baggage you pay, if you want seating together, you pay, if your baggage is over the stated weight, you pay, if you don't check in in advance and need a boarding pass, you pay.

I've flown with many airlines and more and more are moving towards this model, they are also a hugely successful airline and have a modern fleet which is constantly being upgraded. Where as many airlines are going bankrupt or are in serious financial trouble, Ryanair aren't, So it looks like they are doing something right.

Yes some of their business practices in the past have been very questionable and they have been slapped down for it. Even the shareholders had a revolt a few years back against how the company was operating and the public backlash it received, the result was they pulled it into line.

I've flown with them many times, I pack within their weight limits using the size of bag required, check in in advance, pay for priority boarding to get my bag on the plane, pay for and choose my seat in advance and 99% of the time I board, fly and arrive without any issues. If they are delayed, its annoying but every other airline I've flown with have experienced delays or cancellations.

They get me to where I want to go, cheaply, efficiently and usually on time so I'll continue to use them. When that stops happening I'll use another airline.

suicide_circus · 04-06-2019 1:54pm

i'll generally fly a aerlingus unless ryanair is literally half the price or less then i cant justify it. to london i'll take cityjet.

KikiLaRue · 04-06-2019 1:57pm

7 different sets of announcements on a 45 minute flight at 6.30am... hot food, snack cart, scratch cards, duty free... let me ****ing sleep

Credit Checker Moose · 04-06-2019 2:08pm

I thought they had a quiet zone where there would be minimal safety announcements only?

TaurenDruid · 04-06-2019 2:33pm

Credit Checker Moose wrote: »

I thought they had a quiet zone where there would be minimal safety announcements only?

They do. It's called Aer Lingus

As to the poster saying "I pay priority to get my carry-on on board" - see, that right there is one of the reasons they're disliked. Everyone pays for priority now, and half of them still don't get their carry-on on board and have to check it. Do they get a refund? No. They get to pay more money to have been able to stand up and queue slightly earlier than those who didn't pay more...

weldoninhio · 04-06-2019 3:14pm

TaurenDruid wrote: »

They do. It's called Aer Lingus

As to the poster saying "I pay priority to get my carry-on on board" - see, that right there is one of the reasons they're disliked. Everyone pays for priority now, and half of them still don't get their carry-on on board and have to check it. Do they get a refund? No. They get to pay more money to have been able to stand up and queue slightly earlier than those who didn't pay more...

I went to Wroclaw and back 2 weekends ago with Ryanair. There were zero issues boarding in Dublin, no issues boarding in Poland. Flight just over 2 hours. No issues on board. Very pleasant flights. Had booked the emergency exits for the legroom.

pgj2015 · 04-06-2019 3:17pm

BrianJD wrote: »

For a skinflint, he gives very cheap flights.

n

facehugger99 · 04-06-2019 3:32pm

For people like me, who don't care where they sit. don't want priority boarding and generally bring a small backpack on most of my flights, they're ideal.

It's the people who are buying all the extras that are effectively subsidising my cheap flight.

I flew to London last month for less than €35 return which is phenomenal value. I am old enough to remember spending close to £200 for a return flight in the late-90's, when our so called 'national airline' was more concerned with keeping their own pay and pensions topped up than providing any kind of value to Irish citizens.

Ryanair have been a godsend and I'd imagine most of those who complain about them are too young to remember the time before they existed.

donkeykong5 · 04-06-2019 8:54pm

suicide_circus wrote: »

i'll generally fly a aerlingus unless ryanair is literally half the price or less then i cant justify it. to london i'll take cityjet.

Are city jet still operating. Best airline ever.

Stephen15 · 05-06-2019 1:00am

donkeykong5 wrote: »

Are city jet still operating. Best airline ever.

Yes and no. The Dublin to London City Airport flights still run but are with Aer Lingus but operated by Cityjet through a wet lease. They were fairly tiny in comparison in comparison to Ryanair or even Aer Lingus and only served a niche so fairly useless to the majority of air passengers.

https://www.irishtimes.com/business/transport-and-tourism/aer-lingus-to-take-over-cityjet-s-route-to-london-city-airport-1.3610225

Edgware · 05-06-2019 9:30am

Stephen15 wrote: »

Yes and no. The Dublin to London City Airport flights still run but are with Aer Lingus but operated by Cityjet through a wet lease. They were fairly tiny in comparison in comparison to Ryanair or even Aer Lingus and only served a niche so fairly useless to the majority of air passengers.

https://www.irishtimes.com/business/transport-and-tourism/aer-lingus-to-take-over-cityjet-s-route-to-london-city-airport-1.3610225

What niche?
Buy the bloody ticket and get on the plane. Two minutes after getting off the plane you are on the DLR to the city

donkeykong5 · 05-06-2019 11:20am

Edgware wrote: »

Stephen15 wrote: »

Yes and no. The Dublin to London City Airport flights still run but are with Aer Lingus but operated by Cityjet through a wet lease. They were fairly tiny in comparison in comparison to Ryanair or even Aer Lingus and only served a niche so fairly useless to the majority of air passengers.

https://www.irishtimes.com/business/transport-and-tourism/aer-lingus-to-take-over-cityjet-s-route-to-london-city-airport-1.3610225

What niche?
Buy the bloody ticket and get on the plane. Two minutes after getting off the plane you are on the DLR to the city

Best air travel I ever experienced. From staff at check in in Dublin. Then complimentary wine and crisps from friendly staff on plane. Cruising near enough to the shard before landing in London with exactly a 2min walk to the tube. Best flights ever.

Cina · 05-06-2019 11:30am

It's like buying a cheap steak in Aldi and then complaining that it's not as good as the 30 quid steak you got in the high class restaurant before.

EICVD · 05-06-2019 11:57am

[Deleted User] wrote: »

Their 'charismatic' leader being a skinflint. He'd charge for the jacks if he got away with it.

Imagine that, a business trying to make as much profit as possible, well I never.....

EICVD · 05-06-2019 12:01pm

PhilOssophy wrote: »

I love people who complain about the price of the add-ons, the same people would complain if the base cost was x and included all these things, "sure I don't need these things at all".....

Can't win can they.

Only issue I have is with their Customer Service. They are just so unhelpful and don't seem to care or have any consideration for the end customer.

So what I'm saying, they are grand until something goes wrong.

That’s just par for the course in this day age, minority of businesses have good customer service when things go wrong

CrankyHaus · 05-06-2019 12:26pm

Some (not all) of the seats are very uncomfortable. In one of my last flights with them it felt like thin fabric stretched over a metal frame.

Less leg room, enough to notice compared to say Aer Lingus.

Gratuitous added costs, understandable but I can see why it would leave a bad taste for some. Random assignment doesn't bother me at all but I did find it funny to see them present sitting beside your family as an added cost, when it costs them nothing to provide.

Crap airports miles out. This one is very location specific and requires some research or experience to avoid.

Nasty spaces in Airports. In Schonfeld Berlin in a very hot summer we were directed past acres of spacious air conditioned waiting areas to a small, hot, stuffy room with its own security control so you couldn't leave that we then had to wait in for an hour. I imagined the negotiations with the airport for the use of that space : "Aber Herr O'Leary it is not fit for humans. It was intended as a stasi detention block to break political prisoners when the GDR built the Airport. Wouldn't you prefer one of our many proper spaces available for only a little more money?" "Don't worry boys, my passengers will take what they're given".

I don't moan about Ryanair and I respect what they've done for air travel and how they've built an Irish champion in the industry. I fly with them a lot and usually find it worthwhile but I avoid them for some routes and I can see why people might have issues with them. If someone says they can't understand why people complain about them then I don't believe them.

givyjoe · 05-06-2019 12:29pm

jetsonx wrote: »

Why does a Ryanair get such a hard time?

I've flown with them at least a hundred times. Nearly everyone of these flights was on time and trouble-free. Lost luggage only once which was duly put onboard the next flight. Planes were reasonably clean. Most takeoffs and landings were textbook. And each time their staff were unfailingly courteous.

Yet, as a consumer, I can't understand all this animosity towards Ryanair?

I dont get it either, although their new baggage policy is annoying, especially when trying to book flights close to a date. That said, I'd pick them everytime over perma late Aer Lingus.

IAmTheReign · 05-06-2019 12:42pm

bear1 wrote: »

No I'm forced into paying it.
If I'm on a 5 hour flight and it's a holiday with my partner why would I want to start it by being seperate?
They create a situation where you need to pay for the want to be next to someone you're flying with.
I remember very well how much it cost to fly 20 years ago but it still doesn't mean that cause it costs x euro to go somewhere that I should need to pay more x euro cause its still x amount less than 2 decades ago.

Ryanair aren't the only ones who charge for a seat, you have to pay extra to book a seat with Aer Lingus too.

munchkin_utd · 05-06-2019 1:03pm

have to say, things are a LOT different now than even a few years ago?

Complaint: airports miles away from the real city.
Reality: since a few years back, they now fly to hubs like Amsterdam, Frankfurt, Munich (which is partially owned by anti-Ryanair propaganda merchants Lufthansa), Madrid and the proper airport in Barcelona and Luxembourg. Even the airport in Berlin is not an random far away airport, its a crap former commie east block airport still in use because the 5 or 6 billion euro Berlin airport STILL isnt open and Schonefeld(on the same site) will be shut the minute it does.

Complaint: I have to pay for seats
Reality: No you dont (*except if youve kids, but even then they are free and just the adults pay a few euro so it doesnt cost massive cash and signifcantly cheaper than when they only offered expensive priority boarding as a way to get to sit with your kids)

Complaint: I have to stand in a queue for ages
Reality: no you dont. You have pre-allocated seats so theres no reason for you to stand in a queue and get all humpy about doing so.

Complaint: theyve heaps of hidden fees
Reality: unlike in the good old days when taxes and card fees etc were added on, you can travel with a middling size rucksack taking a random seat and you pay exactly what the price is in the search, zero add ons.

Complaint: they bus you to all over the airport taking ages unlike other airlines.
Reality: other airlines also bus you about the place especially if you are travelling on a smaller regional jet. Sure I was over in Poland a couple of weeks back with Lufthansa and back on LOT and including the connection on the way back I was on 6 busses to and from terminals just on one return journey, that was NOT Ryanair.

Complaint: the prices are no better than other airlines when you add the extras
Reality: Ryanair do tend to FAR more agressively discount. I've flown Munich-Dublin for as little as €50 return which is less than Aer Lingus or Lufthansa charge in taxes/ fees/ made-up-excuses alone. BTW- Aer lingus charge you a hidden admin charge of €8 per person (incl kids) per leg which is multiples of what booking a seat in a family booking costs with Ryanair.

Complaint: they have crap customer service
Reality: use the online chat and you'll get answers in no time.

Complaint: they have an annoying jingle when they land on time and that after them selling all sorts of stuff during the flight
Reality: what jingle, what lotto tickets? I cant hear a thing with my noise cancelling headphones !!!!

xtradel · 06-06-2019 5:51pm

Last March I got return flights from Dublin to Frankfurt (not Hahn) including priority boarding and selected seat for...

€28 :eek: €14 each way! The train from Galway cost me more :rolleyes:

I've already booked my Hotel for next March in Germany safe in the knowledge that I'll bag a decent deal from Ryanair.

TaurenDruid · 23-06-2019 1:55pm

Yep, they led the low-cost flight revolution and they're great to get quickly from A to B if you know the deal, the destination airport is actually reasonably close to where you need to go, it's not an important trip, and you've timed it so there won't be stags/hens on board too. I don't think anyone actually disputes most of that.

On the other hand, if *anything* out of the ordinary happens, forget it... like, e.g., looking to use the wheelchair they claim they have available on every flight: Passenger ends up with a broken arm as a result of them not being bothered.

Skyknight · 23-06-2019 2:10pm

TaurenDruid wrote: »

Yep, they led the low-cost flight revolution and they're great to get quickly from A to B if you know the deal, the destination airport is actually reasonably close to where you need to go, it's not an important trip, and you've timed it so there won't be stags/hens on board too. I don't think anyone actually disputes most of that.

On the other hand, if *anything* out of the ordinary happens, forget it... like, e.g., looking to use the wheelchair they claim they have available on every flight: Passenger ends up with a broken arm as a result of them not being bothered.

Not quite true....That honor Freddy Laker, and Herb Kelleher, both of whom at least treated their employees with some respect and decency. From what I have heard Southwest try to distance themselves from the 'Tacky' FR model.

JeffKenna · 23-06-2019 2:31pm

munchkin_utd wrote: »

have to say, things are a LOT different now than even a few years ago?

Complaint: airports miles away from the real city.
Reality: since a few years back, they now fly to hubs like Amsterdam, Frankfurt, Munich (which is partially owned by anti-Ryanair propaganda merchants Lufthansa), Madrid and the proper airport in Barcelona and Luxembourg. Even the airport in Berlin is not an random far away airport, its a crap former commie east block airport still in use because the 5 or 6 billion euro Berlin airport STILL isnt open and Schonefeld(on the same site) will be shut the minute it does.

Complaint: I have to pay for seats
Reality: No you dont (*except if youve kids, but even then they are free and just the adults pay a few euro so it doesnt cost massive cash and signifcantly cheaper than when they only offered expensive priority boarding as a way to get to sit with your kids)

Complaint: I have to stand in a queue for ages
Reality: no you dont. You have pre-allocated seats so theres no reason for you to stand in a queue and get all humpy about doing so.

Complaint: theyve heaps of hidden fees
Reality: unlike in the good old days when taxes and card fees etc were added on, you can travel with a middling size rucksack taking a random seat and you pay exactly what the price is in the search, zero add ons.

Complaint: they bus you to all over the airport taking ages unlike other airlines.
Reality: other airlines also bus you about the place especially if you are travelling on a smaller regional jet. Sure I was over in Poland a couple of weeks back with Lufthansa and back on LOT and including the connection on the way back I was on 6 busses to and from terminals just on one return journey, that was NOT Ryanair.

Complaint: the prices are no better than other airlines when you add the extras
Reality: Ryanair do tend to FAR more agressively discount. I've flown Munich-Dublin for as little as €50 return which is less than Aer Lingus or Lufthansa charge in taxes/ fees/ made-up-excuses alone. BTW- Aer lingus charge you a hidden admin charge of €8 per person (incl kids) per leg which is multiples of what booking a seat in a family booking costs with Ryanair.

Complaint: they have crap customer service
Reality: use the online chat and you'll get answers in no time.

Complaint: they have an annoying jingle when they land on time and that after them selling all sorts of stuff during the flight
Reality: what jingle, what lotto tickets? I cant hear a thing with my noise cancelling headphones !!!!

Have to agree with all of this apart from the queing. Sometimes they'll board and leave you standing waiting for the plane with the doors locked so you've no option but to que. The last time I flew with them I had to stand and que as there was only a handful of seats which were taken. Grand if you've no issue with standing but if you have I'd be weary of flying with them.

23-06-2019 3:24pm

JeffKenna wrote: »

Have to agree with all of this apart from the queing. Sometimes they'll board and leave you standing waiting for the plane with the doors locked so you've no option but to que. The last time I flew with them I had to stand and que as there was only a handful of seats which were taken. Grand if you've no issue with standing but if you have I'd be weary of flying with them.

The secret is to not queue up until you see the plane has actually landed and is disembarking.

Explain the dislike towards Ryanair?

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