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Notification of refund but card has expired

bertsmom · 2019-04-11 03:07:07

I've been notified that im being refunded by zooplus for dog food purchased that has been recalled as toxic. The amount is over two hundred euros however the card that I used to buy online with has since expired. Its an AIB debit visa can they still issue a refund to that account even though I now have an updated card with…

11-04-2019 4:07am

#1

bertsmom

Registered Users Posts: 539 ✭✭✭

Join Date: March 2008

Posts: 477

I've been notified that im being refunded by zooplus for dog food purchased that has been recalled as toxic. The amount is over two hundred euros however the card that I used to buy online with has since expired. Its an AIB debit visa can they still issue a refund to that account even though I now have an updated card with new expiry date etc?
Any advice appreciated

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Comments

#2 11-04-2019 9:06am

GerardKeating

Registered Users, Registered Users 2 Posts: 7,719 ✭✭✭

Join Date: November 2001

Posts: 7437

If hte new card is with the same issuer (AIB?) then there is a good chance that the refund will be "forwarded" to your new card, but a quick phone call to AIB will clarify/confirm that for you.

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#3 11-04-2019 3:51pm

daheff

Registered Users, Registered Users 2 Posts: 5,906 ✭✭✭

Join Date: March 2008

Posts: 5681

New cards with the same issuer generally have the same card number, just new expiry /ccv dates. You only need the card number to issue a refund.

i'm guessing it'll be fine.

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