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HKC replacing the Keypad procedure

  • 13-08-2020 3:26pm
    #1
    davidom2513
    Registered Users, Registered Users 2 Posts: 477 ✭✭


    Hi guys,

    I have a HKC 10270. I got a new keypad that allows proximity tags to set/unset the alarm.

    The alarm is currently unset. But when I power off the alarm on the circuit board, it sets off the siren.

    So I left the power on and just removed the existing keypad and installed the new one. Now the new keypad shows the message:
    "Add & ID Keypad"

    I have the HKC Securecomm app, so i tried to use the virtual keypad on the app to add a new keypad device under:
    Devices Menu -> Wired Devices -> Add & ID Devices -> Add & ID Keypads.
    It showws the message
    "Scanning keypads....

    No devices found"

    I'm lost

    Whats the correct procedure?


Comments

  • #2
    davidom2513
    Registered Users, Registered Users 2 Posts: 477 ✭✭davidom2513


    I followed the below to reset the panel to default, but it didnt work. Still showing same message on the keypad

    Remover the mains power.
    Remove the battery.
    Remove the factory link marked LK1.
    Power back up the panel

    Edit: Actually The time and date was reset to default. But everything else is still same.

    keypad shows the message:
    "Add & ID Keypad"


  • #3
    sqsqswqdwdwq
    Registered Users Posts: 124 ✭✭sqsqswqdwdwq


    https://www.boards.ie/discussion/2058104212/hkc-replacing-the-keypad-procedure

    I have a similar issue ….. I am replacing the old wired keypad with a new similar keypad on a SecureWatch panel. I have the Eng code. Do I just delete the old keypad in the panel and then Add the new one in the "Devices Menu -> Wired Devices -> Add & ID Devices -> Add & ID Keypads: menu, and the system should find the new keypad?

    Thanks for your help



  • #4
    altor
    Registered Users, Registered Users 2 Posts: 11,762 ✭✭✭✭altor


    https://www.boards.ie/discussion/comment/122394738#Comment_122394738

    Add and ID the new keypad, then delete the old one.

    www.altor.ie



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