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Flight Time change- Ryanair

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  • 20-05-2020 12:11pm
    #1
    kittymc76
    Registered Users Posts: 13 ✭


    I received an email from Ryanair last evening asking me to accept a change of flight time. This is for July. The time difference is 1hr 45 mins, so I know it's under the 2 hrs where they have to offer you a refund straight away. They gave me two options, either accept the time or change my flight by contacting them. If I accept it will it disadvantage me later in terms of refunds/compensation? If I go for flight change do I have to accept the other flight that is offered? Any advice would be much appreciated. I was hoping they would cancel the flight altogether.Thanks.


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    #2
    DvB
    Registered Users Posts: 10,164 ✭✭✭✭DvB


    I got a similar email, in fact I've had 2 of them in the last few weeks, flight time changed by about 15 minutes one the first email & has changed back to the original time on the 2nd email. I just accepted both on the basis the flight either goes or it doesn't & thats the one factor that'll affect my entitlement to a refund under the current system.

    My flight out is July 1st and considering flights to the same destination for days afterwards have already been cancelled reckon theres a reasonable chance these will too.
    "I will honour Christmas in my heart, and try to keep it all the year" - Charles Dickens




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    #3
    John.G
    Registered Users Posts: 3,468 ✭✭✭John.G


    I have just received notice of a minor time change of less than one hour but the new flight times are exactly the same as originally booked last March.


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    #4
    numbernine
    Registered Users Posts: 99 ✭✭numbernine


    I received an email for flight change of just less than 2 hours. Flight is a few weeks away. If I dont click the link to accept the change, what happens?

    Just to add, I have no intention of flying and have already accepted I’ll be losing out on the money.


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    #5
    John.G
    Registered Users Posts: 3,468 ✭✭✭John.G


    If you don't and they change it again to more than 2 hours then they may not refund you?


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    #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    numbernine wrote: »
    I received an email for flight change of just less than 2 hours. Flight is a few weeks away. If I dont click the link to accept the change, what happens?

    Just to add, I have no intention of flying and have already accepted I’ll be losing out on the money.

    If you don’t intend flying, don’t accept changes and apply for a refund. And let us know how you get on!


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    #7
    uiolfg
    Banned (with Prison Access) Posts: 48 ✭uiolfg


    Should return the full amount


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    #8
    John.G
    Registered Users Posts: 3,468 ✭✭✭John.G


    Doesn't the flight time change have to be =or> 2hrs to get a refund?.


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    #9
    Francescoli
    Registered Users Posts: 346 ✭✭Francescoli


    John.G wrote: »
    Doesn't the flight time change have to be =or> 2hrs to get a refund?.

    Yes ,thats in their T&C last time I checked.
    If a flight time is changed by more than 2 hours before or after the original departure time you can get a refund but I would try contacting them and see will they sort something, no harm trying.


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    #10
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    My flight has changed to 2.40 more than original and Ryanair are saying they don’t have to offer a refund despite it being all over their website and in their terms and conditions.

    Trying to apply for a refund and the only option is if a flight is delayed by > 3 hours

    Wtf are Ryanair playing at? They are in breach of their own T&C’s

    Or are they just playing hardball and chancing their arm in the hope people get fed up and don’t bother pursuing it?


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    #11
    Francescoli
    Registered Users Posts: 346 ✭✭Francescoli


    vicwatson wrote: »
    My flight has changed to 2.40 more than original and Ryanair are saying they don’t have to offer a refund despite it being all over their website and in their terms and conditions.

    Trying to apply for a refund and the only option is if a flight is delayed by > 3 hours

    Wtf are Ryanair playing at? They are in breach of their own T&C’s

    Or are they just playing hardball and chancing their arm in the hope people get fed up and don’t bother pursuing it?

    I always thought it was 3 hours + ,anything less and they don't have to offer a refund.


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    #12
    vicwatson
    Registered Users Posts: 28,403 ✭✭✭✭vicwatson 


    

    

    Francescoli wrote: »
    

    I always thought it was 3 hours + ,anything less and they don't have to offer a refund.
    

    

    
Why do they put 2 hours in their terms and conditions then I wonder? 
    

    

    

     



    


     
     
    

    

    

    

    

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vicwatson




    
Registered Users Posts: 28,403 ✭✭✭✭vicwatson 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
Also seems like 2 hours here - https://www.flightrights.ie/passenger-rights/long-flight-delays.20.html 
    

    

    

     



    


     
     
    

    

    

    

    

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