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Customs/Import and VAT on items replaced under guarantee

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  • 03-03-2021 10:54am
    #1
    caesar
    Registered Users Posts: 747 ✭✭✭


    I got a text from DPD this morning about customs and VAT charges on a set of items that have been replaced under guarantee. I had asked the sender to put a note on the box to that accord, but DPD advised me it makes no difference—the charges are due. The thing is, am I liable for them, or is the manufacture. Or are DPD wrong here in the first place?

    I wouldn't have thought that I'd have to pay customs etc. In such a scenario.


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    #2
    Cee-Jay-Cee
    Registered Users Posts: 12,235 ✭✭✭✭Cee-Jay-Cee


    caesar wrote: »
    I got a text from DPD this morning about customs and VAT charges on a set of items that have been replaced under guarantee. I had asked the sender to put a note on the box to that accord, but DPD advised me it makes no difference—the charges are due. The thing is, am I liable for them, or is the manufacture. Or are DPD wrong here in the first place?

    I wouldn't have thought that I'd have to pay customs etc. In such a scenario.

    Ask DPD to send you the legislation or directive from Revenue stipulating charges are due on replacement/guarantee items.


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    #3
    caesar
    Registered Users Posts: 747 ✭✭✭caesar


    Cee-Jay-Cee wrote: »
    Ask DPD to send you the legislation or directive from Revenue stipulating charges are due on replacement/guarantee items.

    Cheers, I've asked. Let's see what they say...


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