48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

Bikerman2019 · 03-07-2020 2:24pm

kneemos wrote: »

Granny needs to go.

I wish.

MOH · 03-07-2020 3:23pm

Finally switched to 48 after having enough of Three. It's fine apart from one weird intermittent issue.

It occasionally refuses to send a text - but only to one particular number.
Just gives a fairly generic "text couldn't be sent message".

I could be texting the same person back and forth fine, then all of a sudden it will refuse to send another text.
A reboot seemed to fix it once, but that might have been coincidence as it didn't solve the issue another time.
Seems to resolve itself after 30-40 minutes.

It's happened maybe three times so far. When it does, I can still text other numbers no problem, but any texts to that one number won't send. Recipient is on Eir.

Anyone had anything similar?

DavidJC · 03-07-2020 4:57pm

MOH wrote: »

Finally switched to 48 after having enough of Three. It's fine apart from one weird intermittent issue.

It occasionally refuses to send a text - but only to one particular number.
Just gives a fairly generic "text couldn't be sent message".

I could be texting the same person back and forth fine, then all of a sudden it will refuse to send another text.
A reboot seemed to fix it once, but that might have been coincidence as it didn't solve the issue another time.
Seems to resolve itself after 30-40 minutes.

It's happened maybe three times so far. When it does, I can still text other numbers no problem, but any texts to that one number won't send. Recipient is on Eir.

Anyone had anything similar?

Why did you leave Three? Is 48 not essentially sharing the same infrastructure as Three? I'm currently on Vodafone X but looking to jump ship as they are dropping Spotify and the speed to 10mbit soon. I have been getting over 160mbit on VF until now.

bigboss1986 · 03-07-2020 5:25pm

MOH wrote: »

Finally switched to 48 after having enough of Three. It's fine apart from one weird intermittent issue.

It occasionally refuses to send a text - but only to one particular number.
Just gives a fairly generic "text couldn't be sent message".

I could be texting the same person back and forth fine, then all of a sudden it will refuse to send another text.
A reboot seemed to fix it once, but that might have been coincidence as it didn't solve the issue another time.
Seems to resolve itself after 30-40 minutes.

It's happened maybe three times so far. When it does, I can still text other numbers no problem, but any texts to that one number won't send. Recipient is on Eir.

Anyone had anything similar?

I had same issue.Got it sorted by deleting contact and make new with +353.......prefix.No hassle since

MOH · 03-07-2020 5:53pm

bigboss1986 wrote: »

I had same issue.Got it sorted by deleting contact and make new with +353.......prefix.No hassle since

Thanks, I'll check if the contact has the 353 prefix.

DavidJC wrote: »

Why did you leave Three? Is 48 not essentially sharing the same infrastructure as Three? I'm currently on Vodafone X but looking to jump ship as they are dropping Spotify and the speed to 10mbit soon. I have been getting over 160mbit on VF until now.

Mainly because my credit kept getting used up every month at the end of the prepaid period with no explanation of how. It's quite possible there was a legitimate reason, but they wouldn't give me charge details when I asked them.

I've an ongoing complaint where they've used multiple excuses to refuse to provide billing data (they don't have it / I'm no longer a customer / GDPR). I've asked a couple of times to have the complaint escalated in line with their code of practice and they haven't done so.

So next week it's a complaint to Comreg and a DSAR to Three's data protection team.

But yes, I think 48 should be the same infrastructure, but it's also 10/month vs 20/month on Three.

kneemos · 03-07-2020 6:03pm

Gomo have just issued me a bill from the tenth of last month when I got the sim,but I didn't switch over till a few days ago.

That's the kind of tomfoolery that puts people off.

wiz569 · 03-07-2020 6:23pm

kneemos wrote: »

Gomo have just issued me a bill from the tenth of last month when I got the sim,but I didn't switch over till a few days ago.

That's the kind of tomfoolery that puts people off.

No you switched over when you ordered the sim, the sim is live when you get it with its own number.

kneemos · 03-07-2020 6:27pm

wiz569 wrote: »

No you switched over when you ordered the sim, the sim is live when you get it with its own number.

Yeah,I gathered. I naively assumed a bit of good faith in that I would be charged from the changeover date.

tinofapples · 03-07-2020 6:33pm

May be a silly question, with 48 using Three network, I wonder if a handset tied to Three will work with 48 sim plan ?

aaronjennings · 03-07-2020 6:52pm

tinofapples wrote: »

May be a silly question, with 48 using Three network, I wonder if a handset tied to Three will work with 48 sim plan ?

It doesn't, my 48 SIM wouldn't work in my 3 phone until I unlocked it

Ten Pin · 03-07-2020 7:09pm

May be a silly question, with 48 using Three network, I wonder if a handset tied to Three will work with 48 sim plan?

No, they have different MNC values

48 MNC is 11
Three MNC is 05

Tamsta · 03-07-2020 9:54pm

I'm not able to receive international SMS (including those sent from UK), 48 have no clue why… So if anyone is getting no reply to SMS sent to friends abroad don't start to think bad about them (as happened here) — this might be just a virtual mobile provider's fault :-)

Bikerman2019 · 03-07-2020 10:30pm

kneemos wrote: »

Yeah,I gathered. I naively assumed a bit of good faith in that I would be charged from the changeover date.

Good faith? Gomo is the Ryanair of mobile phones. Play by the rules and you will do well, if you want extra, get your wallet out.

Intern. · 07-07-2020 10:19am

I signed up for this as I thought it was strictly PAYG

I'm a bit confused now as I see other charges which then get charged to your card, I didn't want that

Intern. · 07-07-2020 11:09am

Got onto chat and they say your card won't get charged you have to use a credit balance

Happy enough with that

Doomofman · 07-07-2020 12:23pm

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

Intern. · 07-07-2020 12:25pm

Doomofman wrote: »

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

Ya

castle2012 · 07-07-2020 5:29pm

Doomofman wrote: »

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

Really, I had no problem ordering last week. I just did a Google search and said order new Sim 48. Clicked on the link and ordered.
Now awaiting Sim

thenightman · 07-07-2020 5:32pm

Doomofman wrote: »

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

I had that issue. Switched browser to Internet Explorer and it worked. I previously had tried on Chrome & Firefox with add ons like Ublock & Privacy Badger disabled and it still wouldn't work.

bigboss1986 · 07-07-2020 7:40pm

Doomofman wrote: »

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

Are you with Virgin Broadband?Sometimes their IP is assign to Netherlands for some reason.
If u really stuck I have spare Sim cards with 10euro free credit once You buy first 10euro "membership".Can post 2moro

MOH · 08-07-2020 12:11pm

Doomofman wrote: »

Figured I'd give a 48 sim a test drive as I'm looking to switch after Vodafone's changes. Website wont let me order a SIM as it claims I'm not in Ireland, got onto their chat and they couldn't order me a SIM either. So supposedly the support person is going to order me a SIM in the next couple of hours and will email me to let me know.

Not exactly inspiring confidence here.

Anyone else had an issue like this?

bigboss1986 wrote: »

Are you with Virgin Broadband?Sometimes their IP is assign to Netherlands for some reason.

I had exactly the same problem, including the rep's offer to order me a SIM (which I turned down since I figured if I couldn't even order off them successfully it didn't bode well).

I thought it might have been the issue bigboss1986 mentioned - some of the old UPC IP blocks get geotagged as being in the Netherlands, or used to.
But I also tried it on my phone with the wifi turned off so it was using Three's network, and had no joy.

You're not using Brave by any chance? Think in the end I managed to get it working on either Chrome or Firefox.

Doomofman · 08-07-2020 12:16pm

MOH wrote: »

I had exactly the same problem, including the rep's offer to order me a SIM (which I turned down since I figured if I couldn't even order off them successfully it didn't bode well).

I thought it might have been the issue bigboss1986 mentioned - some of the old UPC IP blocks get geotagged as being in the Netherlands, or used to.
But I also tried it on my phone with the wifi turned off so it was using Three's network, and had no joy.

You're not using Brave by any chance? Think in the end I managed to get it working on either Chrome or Firefox.

My BB is Virgin but I've tried on my 4G as well which is Vodafone. Tried Chrome, IE, Edge as well as Chrome Mobile and Samsung Internet none work. I'm now onto their twitter support and they're "looking into it".

I feel like these issues should make me just eliminate them from my consideration at all

jimmy86 · 08-07-2020 1:06pm

Doomofman wrote: »

My BB is Virgin but I've tried on my 4G as well which is Vodafone. Tried Chrome, IE, Edge as well as Chrome Mobile and Samsung Internet none work. I'm now onto their twitter support and they're "looking into it".

I feel like these issues should make me just eliminate them from my consideration at all

Have you tried downloading the app and signing up that way?

MOH · 08-07-2020 1:07pm

Doomofman wrote: »

My BB is Virgin but I've tried on my 4G as well which is Vodafone. Tried Chrome, IE, Edge as well as Chrome Mobile and Samsung Internet none work. I'm now onto their twitter support and they're "looking into it".

I feel like these issues should make me just eliminate them from my consideration at all

Yeah, I know what you mean, I was the same, wouldn't have gone with them if I hadn't even been able to order a SIM off them.

Ha! I've just tried again on the mobile, put in random details and tried to order a SIM - tells me I'm abroad even though I'm using 48's own mobile data. There's something seriously wrong with however they're determining geolocation.

Doomofman · 08-07-2020 1:21pm

jimmy86 wrote: »

Have you tried downloading the app and signing up that way?

Tried the app just now. Error too. 'server not responding'.

Their social media is still looking into it haha

jimmy86 · 08-07-2020 2:39pm

Doomofman wrote: »

Tried the app just now. Error too. 'server not responding'.

Their social media is still looking into it haha

Haha, I can see how it wouldn't inspire confidence. I had to reorder my sim as the first one didn't arrive, but apart from that I can't fault the network.

Johnny Storm · 08-07-2020 2:56pm

Tamsta wrote: »

I'm not able to receive international SMS (including those sent from UK), 48 have no clue why… So if anyone is getting no reply to SMS sent to friends abroad don't start to think bad about them (as happened here) — this might be just a virtual mobile provider's fault :-)

Possibly not much help but anyway .....
In the past I have seen an issue with MMS not being sent internationally.
Is it possible that whoever is messaging you is inadvertently using MMS?

CYHSN · 08-07-2020 10:17pm

Also got that message about not been in Ireland when trying to order, tried different browsers, pc's and on my phone no luck, ended up using a VPN set to an irish IP and microsoft edge to order it

Tamsta · 08-07-2020 10:28pm

Johnny Storm wrote: »

Is it possible that whoever is messaging you is inadvertently using MMS?

I have no problem to send SMS (and MMS) to anyone in EU (didn't try rest of the world), problem is I will not receive SMS (and MMS) sent from other countries; service in Ireland both ways is working perfect. That's 100% network provider problem but since 48 is "virtual" provider they have no power (nor wish) to get it fixed.

MOH · 09-07-2020 10:55am

CYHSN wrote: »

Also got that message about not been in Ireland when trying to order, tried different browsers, pc's and on my phone no luck, ended up using a VPN set to an irish IP and microsoft edge to order it

There seems to be no logic to it. Just checked it again on the mobile (on Virgin wifi).
Brave - I'm outside Ireland. Tried incognito mode just in case but no luck.
Chrome - I can order a SIM.
Opera - I can order a SIM.

I know when I was ordering originally, it wouldn't work on Brave on the PC either with the VPN off or set to an Irish IP.

Whatever they're doing obviously defaults to assuming you're outside Ireland if it hits an error deciding. Which is a bit daft considering you have to provide an Irish address to get a SIM anyway.

homingbird · 09-07-2020 5:37pm

Does anyone know that 48 works with bank sms as i am with lyca & it doesnt work with them i need to reset password so need it to work.

castle2012 · 09-07-2020 5:43pm

homingbird wrote: »

Does anyone know that 48 works with bank sms as i am with lyca & it doesnt work with them i need to reset password so need it to work.

There is a number of people on the thread say it does

orm0nd · 09-07-2020 10:11pm

homingbird wrote: »

Does anyone know that 48 works with bank sms as i am with lyca & it doesnt work with them i need to reset password so need it to work.

yes, no problem with sms or login in notifications

WayneEnterprise · 10-07-2020 7:08am

How long are the SIMs taking to arrive for people? And do they just come in the normal post?

Ordered a few days ago, got the dispatch email but nothing arrived yet.

orm0nd · 10-07-2020 9:23am

WayneEnterprise wrote: »

How long are the SIMs taking to arrive for people? And do they just come in the normal post?

Ordered a few days ago, got the dispatch email but nothing arrived yet.

Think mine was 2 to 3 weeks.

Can't recall but think it was normal postage.

Doodah7 · 10-07-2020 9:28am

Mine took 4 days with normal post.

Dymo · 10-07-2020 3:26pm

Is everyone here getting a 4G signal

I've spent nearly 2 hours with support and even thought I'm in the centre of city in Ireland the 48 network is not available. I have a signal of H+ but it must be jumping onto another network to get that.

I've tried 2 different phones Redmi note 7 and iPhone 6
I've tried 2 simcards sent to me as the first day I was told that would be the solution.

I've very close to a mast and I have had 4G with these 2 phones for years

I can see every network and their 4G signals, the iPhone did see a 48 network but when it connected immediately it went to "NO SERVICE" and had to let the phone automatically find a service to get a signal

I was in Dublin yesterday and still only H+ signal.

I think it must be tied to my account but can't understand why I can't see the 48network

Joziburg · 10-07-2020 4:04pm

Dymo wrote: »

Is everyone here getting a 4G signal

I've spent nearly 2 hours with support and even thought I'm in the centre of city in Ireland the 48 network is not available. I have a signal of H+ but it must be jumping onto another network to get that.

I've tried 2 different phones Redmi note 7 and iPhone 6
I've tried 2 simcards sent to me as the first day I was told that would be the solution.

I've very close to a mast and I have had 4G with these 2 phones for years

I can see every network and their 4G signals, the iPhone did see a 48 network but when it connected immediately it went to "NO SERVICE" and had to let the phone automatically find a service to get a signal

I was in Dublin yesterday and still only H+ signal.

I think it must be tied to my account but can't understand why I can't see the 48network

I’m getting “LTE”

Dymo · 10-07-2020 5:18pm

Joziburg wrote: »

I’m getting “LTE”

I've LTE in settings but H+ on the status bar

orm0nd · 10-07-2020 8:22pm

Dymo wrote: »

Is everyone here getting a 4G signal

I've spent nearly 2 hours with support and even thought I'm in the centre of city in Ireland the 48 network is not available. I have a signal of H+ but it must be jumping onto another network to get that.

I've tried 2 different phones Redmi note 7 and iPhone 6
I've tried 2 simcards sent to me as the first day I was told that would be the solution.

I've very close to a mast and I have had 4G with these 2 phones for years

I can see every network and their 4G signals, the iPhone did see a 48 network but when it connected immediately it went to "NO SERVICE" and had to let the phone automatically find a service to get a signal

I was in Dublin yesterday and still only H+ signal.

I think it must be tied to my account but can't understand why I can't see the 48network

What apn is your phone on?

Mine goes by default to Tescomobile.

I find by changing it to 48months.liffeytelecom.com I get better coverage

Having said that I find coverage to be poor in some places you'd expect better.

Dymo · 13-07-2020 5:44pm

orm0nd wrote: »

What apn is your phone on?

Mine goes by default to Tescomobile.

I find by changing it to 48months.liffeytelecom.com I get better coverage

Having said that I find coverage to be poor in some places you'd expect better.

Got en email the engineers were able to fix it, now I have 4G

august12 · 13-07-2020 8:46pm

Dymo wrote: »

Got en email the engineers were able to fix it, now I have 4G

So was this a mast issue??

Dymo · 14-07-2020 3:19pm

august12 wrote: »

So was this a mast issue??

Didn't say just that I should have 4G now.

rizzee · 27-07-2020 11:23am

The last 2 days I can't access the app. It just says server error? Any one else get that? My credit went 2 days as well, maybe it's just a coincidence. I'm lucky enough to be at home with WiFi and just noticed it was gone, trying to figure out how to top up now?

jimmy86 · 27-07-2020 11:25am

rizzee wrote: »

The last 2 days I can't access the app. It just says server error? Any one else get that? My credit went 2 days as well, maybe it's just a coincidence. I'm lucky enough to be at home with WiFi and just noticed it was gone, trying to figure out how to top up now?

Checked my app and it's working fine. Have you tried topping up via the website?

rizzee · 27-07-2020 11:27am

jimmy86 wrote: »

Checked my app and it's working fine. Have you tried topping up via the website?

I'll give it a bash Jimmy, cheers. If that's the issue, then I must stick on the auto renew membership.

jonnny68 · 27-07-2020 11:28am

sorry but i dont see this as a bargain, GOMO is unlimited everything and only a few quid more.

rizzee · 27-07-2020 11:33am

jonnny68 wrote: »

sorry but i dont see this as a bargain, GOMO is unlimited everything and only a few quid more.

Gomo you're stuck with sh!tty Eir who I wouldn't go near if they paid me. The signal is worse in my area with them (family member is on with them), they have your account details so sometimes can get unexpected out of bundle charges. I don't need all the minutes. 20-30gb is fine for me. 48 does the job for me. But if it works for others in their area and they needed the extra minutes then sure, Gomo would be the better deal.

jimmy86 · 27-07-2020 11:35am

jonnny68 wrote: »

sorry but i dont see this as a bargain, GOMO is unlimited everything and only a few quid more.

1. Not everyone has good coverage on the Eir network, good to have another option on the Three infrastructure.
2. 48 have better customer service
3. You can donate unused data to help provide food for the homeless
4. For a lot of users, the minutes/data etc is more than enough, why pay extra for someone you don't need?

thenightman · 27-07-2020 7:44pm

Switched over from Vodafone this morning, was painless. I was previously on the €20 VF X Spotify deal, where Spotify was initially included, then cost a 5er extra and was then stopped completely along with VF restricting download speeds to 10Mbps.

Very happy with 48 so far. Great coverage at work and at home and no noticeable difference with speeds vs VF (current data speed with 48 is 45mbps down and 6mbps up according to fast.com) which is great considering I'm paying 50% less than I was with VF.

Like mentioned above, I didn't want to give bank/payment details to GoMo as I heard eir are crap to try and cancel with or resolve billing issues etc. Much happier with no strings attached service from 48.

48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

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