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Buying from IKEA during lockdown

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Comments

  • #52
    worlds goodest teecher
    Registered Users Posts: 1,126 ✭✭✭worlds goodest teecher


    Spon Farmer wrote: »
    Did they at least take it back with them?

    No, they said that as they were only hired to deliver, they told me to ring Ikea but I have no idea what number to call.


  • #53
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    worlds goodest teecher wrote: »
    No, they said that as they were only hired to deliver, they told me to ring Ikea but I have no idea what number to call.

    HELLO?

    Did you get in touch with customer service yet?

    I thought they were on hold again but just now I accidentally selected the after sales option and the phones and WeChat will opening a 9am.

    They have only shut down the pre-sales options - which is what I have been checking on.


  • #54
    worlds goodest teecher
    Registered Users Posts: 1,126 ✭✭✭worlds goodest teecher


    Spon Farmer wrote: »
    HELLO?

    Did you get in touch with customer service yet?

    I thought they were on hold again but just now I accidentally selected the after sales option and the phones and WeChat will opening a 9am.

    They have only shut down the pre-sales options - which is what I have been checking on.
    What number are you calling because the number that I have is not taking call at this time?


  • #55
    Spon Farmer
    Registered Users, Registered Users 2 Posts: 4,254 ✭✭✭Spon Farmer


    worlds goodest teecher wrote: »
    What number are you calling because the number that I have is not taking call at this time?

    The Contact Us section doesn't have a phone number.

    It is either live chat or they phone you.


  • #56
    cudsy1
    Registered Users Posts: 155 ✭✭cudsy1


    bump lockdown 3 - has anyone ordered and gotten a delivery recently?

    anyone know what they mean by: 'Large Delivery Options- from €50'


  • #57
    Caranica
    Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    There's another IKEA thread with all the recent tales of deliveries, delays, issues getting slots etc


  • #58
    hjghj
    Registered Users Posts: 6 ✭hjghj


    Spon Farmer wrote: »
    HELLO?

    Did you get in touch with customer service yet?

    I thought they were on hold again but just now I accidentally selected the after sales option and the phones and WeChat will opening a 9am.

    They have only shut down the pre-sales options - which is what I have been checking on.

    Any luck with contacting customer service? my order arrived two days after ordering it but one of the items is damaged as well and I'm trying to find a way to contact IKEA customer support. Any email or phone number pls? Thanks


  • #59
    Zhane
    Registered Users, Registered Users 2 Posts: 1,156 ✭✭✭Zhane


    hjghj wrote: »
    Any luck with contacting customer service? my order arrived two days after ordering it but one of the items is damaged as well and I'm trying to find a way to contact IKEA customer support. Any email or phone number pls? Thanks

    I *think* this is the number I got them on a few months ago. 01 541 3300

    Edit: Just found the email I got from them about spare parts and this is the number they gave me


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