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Climote

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  • 30-01-2019 8:34pm
    #1
    africates
    Registered Users Posts: 81 ✭✭


    Hi, I.got the climote installed today and according to the Climote webpage it should be just timer replacement but I got thermostat as well for the unit. There are only 3 periods during the day I can set up to have this on and this will be temperature controlled (by thermostat).
    Is there a way to change it to timer only mode (as advertised on Climote.ie) and to have unlimited periods of on/off without thermostat during the day?
    E.g. Id like to be able to set heating on 15 min and off for 1 hour and then again 15 min and so on for the whole day....
    Thanks,
    A


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    #2
    Electric Ireland: Brige
    Closed Accounts Posts: 15 ✭Electric Ireland: Brige


    Hi there,

    Thanks for getting in touch.

    For technical questions related to the Climote, we recommend calling our colleagues in the dedicated Electric Ireland Home Services department, as they would be in the best position to answer any queries you may have. They can be called on 1850 372 333, from 9am to 6pm, Monday to Friday.

    Alternatively, we recommend contacting Climote directly. Their contact information can be found online here.

    Should you have any other queries regarding Electric Ireland, please let us know.

    Thanks,
    Brige


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    #3
    rexton05
    Registered Users Posts: 9 ✭rexton05


    This is a disappointing answer..... as is the lack of general information on the workings of the climote... I would expect that either Electric Ireland or the Climote company would use these questions to put together a more comprehensive question & answer page in relation to the product and how it works....


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    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi rexton05,

    Our Social Media channels are the online equivalent of the general Customer Service team - there is a dedicated specialist team for Home Energy Services queries, and they are the department to put queries to regarding Climote.

    Here is the information about Climote on the Electric Ireland Shop website also.

    Kind regards,
    Una


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    #5
    tekkiemetal
    Registered Users Posts: 15 ✭tekkiemetal


    Hi, What should the target temperature on Climote Hub be? I was advised to set it at 25º -seems high, it that correct?


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    #6
    mickdw
    Registered Users Posts: 23,280 ✭✭✭✭mickdw


    africates wrote: »
    Hi, I.got the climote installed today and according to the Climote webpage it should be just timer replacement but I got thermostat as well for the unit. There are only 3 periods during the day I can set up to have this on and this will be temperature controlled (by thermostat).
    Is there a way to change it to timer only mode (as advertised on Climote.ie) and to have unlimited periods of on/off without thermostat during the day?
    E.g. Id like to be able to set heating on 15 min and off for 1 hour and then again 15 min and so on for the whole day....
    Thanks,
    A
    Ive a climote and as far as im aware, its limited
    To the 3 periods. Ive never had an issue with that.
    Obviously you can take the thermostat out of the loop by just setting the temp high and go with the time control but id suggest setting a comfortable temp via the thermostat and using the timer to do 3 large blocks of heat.
    Have you got zoning on your heating system?


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    #7
    Buddy Bubs
    Registered Users Posts: 3,514 ✭✭✭Buddy Bubs


    How do you set temp on climate? I don't seem to have this option

    It just fires boiler to heat zones...would I have an older version?

    I have it about 18 months


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    #8
    mickdw
    Registered Users Posts: 23,280 ✭✭✭✭mickdw


    Buddy Bubs wrote: »
    How do you set temp on climate? I don't seem to have this option

    It just fires boiler to heat zones...would I have an older version?

    I have it about 18 months

    The unit itself has built thermostat plus you can buy a wireless thermostat for other location.

    Press the big dial, then - view menu then - Temperature.

    Do you have room temperature shown in botton left of screen?
    Do you have temperature shown in middle of circular clock on screen?


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    #9
    Buddy Bubs
    Registered Users Posts: 3,514 ✭✭✭Buddy Bubs


    mickdw wrote: »
    The unit itself has built thermostat plus you can buy a wireless thermostat for other location.

    Press the big dial, then - view menu then - Temperature.

    Do you have room temperature shown in botton left of screen?
    Do you have temperature shown in middle of circular clock on screen?

    No to all the above...can get temperature in menu but says n/a...see screenshots

    Not a biggie as I have TRVs on all the rads


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    #10
    mickdw
    Registered Users Posts: 23,280 ✭✭✭✭mickdw


    Buddy Bubs wrote: »
    No to all the above...can get temperature in menu but says n/a...see screenshots

    Not a biggie as I have TRVs on all the rads

    Strange.
    Mine is older than yours.
    Maybe it can be switched on in installer menu.


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    #11
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi there,

    For Climote related queries, contact Electric Ireland's dedicated Home Energy Services team on 1800 372 333. Also Climote's contact details are as follows.

    Kind regards,
    Una


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