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french holiday cancellation fees

  • 16-08-2020 3:04pm
    #1
    zambo
    Registered Users, Registered Users 2 Posts: 148 ✭✭


    Hi all
    I booked to travel to France with Irish Ferries for September in December last.
    I booked flexi fare in case I could extend my holiday and paid 100 euro deposit. I was contacted by IF recently regarding payment of the remainder of fare and due to the coronavirus situation decided at age 70 it safer to cancel.As expected I lost the 30 flexi charge but was surprised to only be offered a credit note for the remainder. When I asked for refund I was only offered 52 euro. I usually travel Stena and when I had to cancel a few years ago immediate refund to my card was made.
    I would be interested to know of others experience. It is highly unlikely that I will ever travel Irish Ferries again.


Comments

  • #2
    MorganIRL
    Registered Users, Registered Users 2 Posts: 589 ✭✭✭MorganIRL


    https://touch.boards.ie/thread/2057621952/640/#post114327850

    Alot of similar info in this thread. Not camper specific but alot to do with IF and Stena and all France hols. U just need to read through the pages.


  • #3
    zambo
    Registered Users, Registered Users 2 Posts: 148 ✭✭zambo


    Thanks for the reply. It seems I am not the only one being screwed over by Irish ferries. Its a very shortsighted policy, I know that I for one will never use their services in the future.


  • #4
    timmo63
    Registered Users Posts: 2 ✭timmo63


    i lost 500 euro the rest being a voucher, and that was putting it off till next year,


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