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SMS security confirmations eg Microsoft and Amazon broken

  • 10-10-2020 8:49pm
    #1
    Impetus
    Registered Users, Registered Users 2 Posts: 1,667 ✭✭✭


    I tried to make some changes to Microsoft 365 tenants yesterday and today which required SMS verifications.

    In the case of Microsoft, the verification textos arrived about 12h+ after the event.

    The Amazon event (locked out of shopping on Amazon Italia, Deutschland, GB etc) occurred today. No SMS so far for my change in camp site.

    I plan to send letters via DHL on Monday to Jeff Bezos and BillG, unless the matters sorted.

    Somebody needs to be fired - either service providers or employees, or both.

    As far as I am concerned they have until 10h CET on Monday to fix this SMS issue.


Comments

  • #2
    Timing belt
    Registered Users, Registered Users 2 Posts: 3,567 ✭✭✭Timing belt


    Impetus wrote: »
    I tried to make some changes to Microsoft 365 tenants yesterday and today which required SMS verifications.

    In the case of Microsoft, the verification textos arrived about 12h+ after the event.

    The Amazon event (locked out of shopping on Amazon Italia, Deutschland, GB etc) occurred today. No SMS so far for my change in camp site.

    I plan to send letters via DHL on Monday to Jeff Bezos and BillG, unless the matters sorted.

    Somebody needs to be fired - either service providers or employees, or both.

    As far as I am concerned they have until 10h CET on Monday to fix this SMS issue.

    Remember they are probably wfh so you will need to send letters there.


  • #3
    donspeekinglesh
    Registered Users, Registered Users 2 Posts: 1,868 ✭✭✭donspeekinglesh


    Bill Gates hasn't been involved in running Microsoft in years so he'd probably just throw your letter in the bin.


  • #4
    goose06
    Registered Users, Registered Users 2 Posts: 744 ✭✭✭goose06


    Impetus wrote: »
    I tried to make some changes to Microsoft 365 tenants yesterday and today which required SMS verifications.

    In the case of Microsoft, the verification textos arrived about 12h+ after the event.

    The Amazon event (locked out of shopping on Amazon Italia, Deutschland, GB etc) occurred today. No SMS so far for my change in camp site.

    I plan to send letters via DHL on Monday to Jeff Bezos and BillG, unless the matters sorted.

    Somebody needs to be fired - either service providers or employees, or both.

    As far as I am concerned they have until 10h CET on Monday to fix this SMS issue.

    Are you using Eir Mobile? I had to switch off WiFi calling on mine as when I was connected to WiFi at home text would never come through or would come through after a delay. Another option would be to use an authenticatior app, Google or ms authenticator


  • #5
    [Deleted User]
    Posts: 11,614 ✭✭✭✭ [Deleted User]


    Impetus wrote: »
    I tried to make some changes to Microsoft 365 tenants yesterday and today which required SMS verifications.

    In the case of Microsoft, the verification textos arrived about 12h+ after the event.

    The Amazon event (locked out of shopping on Amazon Italia, Deutschland, GB etc) occurred today. No SMS so far for my change in camp site.

    I plan to send letters via DHL on Monday to Jeff Bezos and BillG, unless the matters sorted.

    Somebody needs to be fired - either service providers or employees, or both.

    As far as I am concerned they have until 10h CET on Monday to fix this SMS issue.




    I'm going to ask a question I already know the answer to, having seen previous posts of yours. Have you contacted the relevant security departments? The people who can bring change quicker than current and former CEO's of the respective companies?


  • #6
    spaceHopper
    Registered Users, Registered Users 2 Posts: 4,028 ✭✭✭spaceHopper


    Impetus wrote: »
    I tried to make some changes to Microsoft 365 tenants yesterday and today which required SMS verifications.

    In the case of Microsoft, the verification textos arrived about 12h+ after the event.

    The Amazon event (locked out of shopping on Amazon Italia, Deutschland, GB etc) occurred today. No SMS so far for my change in camp site.

    I plan to send letters via DHL on Monday to Jeff Bezos and BillG, unless the matters sorted.

    Somebody needs to be fired - either service providers or employees, or both.

    As far as I am concerned they have until 10h CET on Monday to fix this SMS issue.
    Turn your phone off and on again


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  • #7
    L1011
    Registered Users, Registered Users 2 Posts: 69,538 ✭✭✭✭L1011


    Are you using a bargain basement MVNO? Many of them do not have agreements with mass SMS providers.

    Issues with both Microsoft and Amazon would suggest the issue is your end (up to the network, but no further); not theirs.

    Couriered letters to Bezos and, even more oddly, Gates who isn't even involved in Microsoft anymore will be seen as contacts from a loon and binned.


  • #8
    pah
    Registered Users, Registered Users 2 Posts: 3,606 ✭✭✭pah


    L1011 wrote: »
    Couriered letters to Bezos and, even more oddly, Gates who isn't even involved in Microsoft anymore will be seen as contacts from a loon and binned.

    I used to send this kind of letter all the time. Eventually they were so impressed with me I was offered a 300k p/a job.


  • #9
    Blowfish
    Registered Users, Registered Users 2 Posts: 5,112 ✭✭✭Blowfish


    pah wrote: »
    I used to send this kind of letter all the time. Eventually they were so impressed with me I was offered a 300k p/a job.
    It won't work with Bill Gates now though, he's too busy spreading coronavirus via 5g...


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