Amazon Prime Day - 13th/14th October 2020

jeffk · 19-10-2020 1:41pm

Tablet arrived about 10 this morning, six days after ordering

podge018 · 19-10-2020 1:45pm

jeffk wrote: »

Tablet arrived about 10 this morning, six days after ordering

jeffk · 19-10-2020 1:51pm

podge018 wrote: »

Thought everyone posting when stuff arrived so joined in

podge018 · 19-10-2020 1:54pm

yeah the shrug was to it all really, wasn't to pick you out specifically, sorry.

Caranica · 19-10-2020 1:55pm

stockshares wrote: »

Torn or spillage I'd imagine.

I got a laptop case this morning in what was effectively a paper bag, albeit a heavy duty one. Emblazoned with Amazon 100% recyclable. Easily torn though.

In other news, all my prime day purchases have arrived, 7 separate packages via Amazon, an post and DPD.

jeffk · 19-10-2020 2:04pm

Slow delivery aside.

The short time I put play store etc and installed some apps on it, the fire 10 HD seems great

E102 compared to E180 in curry's as well

My father won't know himself, he's currently using a lenovo tab 10 or that, well past its usability

VG31 · 19-10-2020 2:08pm

Damo 2k9 wrote: »

Has 2 day shipping to Ireland ended in recent weeks? I cant seem to find anything on there that wont arrive before the 27th...

Most items have changed to the 22nd now. It's a bit all over the place recently so I wouldn't be surprised if it changes again.

EDIT: Back to the 27th already!

IamSilly · 19-10-2020 2:15pm

Damo 2k9 wrote: »

Posting in here as its prime day related. Ordered 2 things, both had been dispatched, well so I thought...

Checked tracking this morning and they have both been marked as 'Undeliverable', saying it was cancelled and I will have a refund within 5-7 days....

Anyone experience this before or know why it happened?

Happened my partner last night with a FitBit she ordered. She had already received the dispatch email.
FitBit now listing back at it's regular price of £60 dearer.

Emailed them, firstly to see what happened and also to complain.

Within 20 minutes of email they had another one sent out to her at the Prime Day price.

Zardoz · 19-10-2020 2:20pm

OmegaGene wrote: »

This has gone from bargains to
I got my delivery/ my delivery is on the way

You can tell who are the people that don't shop often on Amazon and get sucked in for the Prime Day hype.

jeffk · 19-10-2020 2:28pm

Zardoz wrote: »

You can tell who are the people that don't shop often on Amazon and get sucked in for the Prime Day hype.

Only reason I, used prime trials was to get firesticks and then the tablet for my father this year

Once they managed to trick me into paying for prime

Usually I use parcel wizard if I have to use amazon, too many "UK" sellers that turn out to be actually from China etc and the fun that brings

Johnrazz · 19-10-2020 4:20pm

I see a few posts complaining about people posting delivery dates etc so apologies for another one here but I’m a newbie to this.

Ordered a fair few items on prime day, most have arrived no problems at all. Just waiting for a pair of kindles which had this weds bas the delievery date since time of purchase, it’s now been changed til ‘expected delivery date Friday 23rd of October’ but there is no trackment shipping on it and it tells me to check ups for this which I have and they say they’ve got a docket and are awaiting the package in Germany, is still standard enough yeah?

Thanks.

purplestar77 · 19-10-2020 4:27pm

purplestar77 wrote: »

Waiting to see if I’ll get the whisky order via PM - due to be delivered to NI today but was delayed.

By some fluke I got it delivered via PM locker no problem

the_syco · 19-10-2020 11:17pm

Am noticing that a few things that I got (in the last 10 minutes) on Prime Day aren't coming via An Post.

The Continental Op · 19-10-2020 11:55pm

I had a strange one, probably indicates that An Post are overloaded and operate a last in first out sorting policy.

One item reached An Post in Dublin on Saturday about around lunchtime and another got there on the Sunday also around lunchtime. Guess which one arrived today and which one will arrive tomorrow?

So the item I expected as it had been sitting in Dublin since Saturday won't be delivered till tomorrow (Tuesday) the item that was a day later in Dublin was delivered today (Monday).

Damo 2k9 · 20-10-2020 11:35am

Kamu wrote: »

I got that last week as well.

It was later updated to say that the package was damaged in transit and sent back to the sender.

Now my package was a face mask and a jumper, so what damaged could have incurred I don't know.

spix wrote: »

Had same thing on prime day deal which I used a prime day only coupon on. Dispatched by UPS. At the exact same time tracking number was provided, it was marked as damaged and returned to sender so I think Amazon up to no good. Tracking number doesn't exist on UPS website.

As an update here, I got a notification from Amazon app that my order would be delivered by 9:00PM tonight. I checked the tracking on the order, and it arrived back in Dublin this morning at 03:33AM... But the order still says undeliverable.. weird one. Will see if it arrives later.

TimHorton · 20-10-2020 11:36am

UPS Package from UK to Ireland is Delayed at Customs !!! Brexit ?

Delayed at Customs
Your package is being processed by Customs officials. UPS may require additional information from you.

BobbyT28 · 20-10-2020 12:43pm

I have a package with 4 items in it from Prime day being delivered by UPS US.

My package is currently with postman "Out for delivery" doesn't look like there was any delay in processing.

BobbyT28

The Raging Bile Duct · 20-10-2020 12:59pm

TimHorton wrote: »

UPS Package from UK to Ireland is Delayed at Customs !!! Brexit ?

Delayed at Customs
Your package is being processed by Customs officials. UPS may require additional information from you.

Does it contain something like a battery or liquid? It wouldn't have anything to do with Brexit yet.

TimHorton · 20-10-2020 1:36pm

The Raging Bile Duct wrote: »

Does it contain something like a battery or liquid? It wouldn't have anything to do with Brexit yet.

Sleeping Blanket !

The Continental Op · 20-10-2020 1:54pm

TimHorton wrote: »

Sleeping Blanket !

Probably in use by the night shift, you'll get it back when they find another one

.

MisterAnarchy · 20-10-2020 3:13pm

All of my stuff came by An Post except one delivery, which was by UPS.
I presume most of the Amazon own courier deliveries are in the Dublin area ?

dan786 · 20-10-2020 3:18pm

Had 28 parcels being delivered to Dublin,

19 were with An Post, 4 with UPS , 2 with DPD , 1 with Amazon and the other 2 with Royal Mail.

Now the two with Royal Mail have no tracking and were dispatched last Thursday. Looks like they made a mistake as Royal Mail do not operate here, so unless they forward it onto An Post, they will be either lost in transit or sent back to Amazon.

VG31 · 20-10-2020 3:34pm

dan786 wrote: »

Now the two with Royal Mail have no tracking and were dispatched last Thursday. Looks like they made a mistake as Royal Mail do not operate here, so unless they forward it onto An Post, they will be either lost in transit or sent back to Amazon.

That's what happens when Royal Mail items are sent here, as with any other country's postal service.

whiterebel · 20-10-2020 4:05pm

dan786 wrote: »

Had 28 parcels being delivered to Dublin,

19 were with An Post, 4 with UPS , 2 with DPD , 1 with Amazon and the other 2 with Royal Mail.

Now the two with Royal Mail have no tracking and were dispatched last Thursday. Looks like they made a mistake as Royal Mail do not operate here, so unless they forward it onto An Post, they will be either lost in transit or sent back to Amazon.

Royal Mail work with the dreaded F word.....

VG31 · 20-10-2020 4:32pm

whiterebel wrote: »

Royal Mail work with the dreaded F word.....

Is that not Parcelforce? Anything I've bought from the UK that was sent with Royal Mail has always been An Post.

yoshimitsu · 20-10-2020 4:45pm

Parcel Wizard lost my package in their NI depot (2nd time in 6 months). They require the name of the person who signed and accepted the parcel in order to activate the claim to their insurance company. Amazon doesnt provide you with the name of the person who signs, just the time it was delivered.
Have already been here once so had little hope but contacted Amazon CS saying that I needed more information on the parcel delivery and she reimbursed me right away saying that they've been having issues with parcel delivery from Prime Day.
The only problem is that the product is no longer discounted so if I want another one I'll have to pay full price

whiterebel · 20-10-2020 4:51pm

VG31 wrote: »

Is that not Parcelforce? Anything I've bought from the UK that was sent with Royal Mail has always been An Post.

Oops, correct.:o

leck · 20-10-2020 5:23pm

Question about returns for Prime orders

Joined Amazon Prime, ordered two pairs of trousers but size is wrong. Setting up return now, but even though on the original order it says

You can return this item for free until 31st January 2021, with no return shipping costs. The item must be returned in new and unused condition.

But the Refund Summary deducts the return shipping:

Refund summary
Refund subtotal for 2 items £61.42
Postage ( AnPost) -£9.00
Total expected refund £52.42
£52.42 will be added to your gift card balance

Am I doing something wrong?

TimHorton · 20-10-2020 5:33pm

leck wrote: »

Question about returns for Prime orders

Joined Amazon Prime, ordered two pairs of trousers but size is wrong. Setting up return now, but even though on the original order it says

But the Refund Summary deducts the return shipping:

Am I doing something wrong?

Say they are damaged or not as described , Then you will get free returns.

leck · 20-10-2020 5:50pm

TimHorton wrote: »

Say they are damaged or not as described , Then you will get free returns.

It looks like it's already generated the return label. Don't think I can go back and edit reason for return.

The Continental Op · 20-10-2020 5:52pm

leck wrote: »

It looks like it's already generated the return label. Don't think I can go back and edit reason for return.

Do a chat with support they will probably refund the postage.

antodeco · 20-10-2020 5:53pm

Rescheduled a delivery (was with DPD) for today instead of yesterday on Saturday. They tried delivering yesterday anyway (I wasn't there).

Can't get through to DPD or the local depot. Over 26 phone calls / on hold for over 4 hours. Guess that package is never going to arrive :mad:

TimHorton · 20-10-2020 6:24pm

leck wrote: »

It looks like it's already generated the return label. Don't think I can go back and edit reason for return.

cancel the return and start again

VG31 · 20-10-2020 6:51pm

leck wrote: »

Question about returns for Prime orders

Joined Amazon Prime, ordered two pairs of trousers but size is wrong. Setting up return now, but even though on the original order it says

But the Refund Summary deducts the return shipping:

Am I doing something wrong?

Free returns on clothes is actually only for customers in the UK if you read the T&Cs, but any time I have contacted them via the chat they've generated a return label for me.

leck · 20-10-2020 7:10pm

VG31 wrote: »

Free returns on clothes is actually only for customers in the UK if you read the T&Cs, but any time I have contacted them via the chat they've generated a return label for me.

The preprinted label is for an address in Portlaoise.

Contacted them by chat and said I would get full refund, no deduction for postage.

spix · 21-10-2020 2:12pm

My first prime day deal arrived. Delivered by DPD. Has been driven over, big tyre mark on the envelope. Contents destroyed. Nice.

Monokne · 21-10-2020 3:09pm

That's gone well so.

machiavellianme · 21-10-2020 3:23pm

yoshimitsu wrote: »

Parcel Wizard lost my package in their NI depot (2nd time in 6 months). They require the name of the person who signed and accepted the parcel in order to activate the claim to their insurance company. Amazon doesnt provide you with the name of the person who signs, just the time it was delivered.
Have already been here once so had little hope but contacted Amazon CS saying that I needed more information on the parcel delivery and she reimbursed me right away saying that they've been having issues with parcel delivery from Prime Day.
The only problem is that the product is no longer discounted so if I want another one I'll have to pay full price

Parcelwizard lost 2 of mine also. Ridiculous that they are still in business. Never again. Amazon won't play ball so I'm out the cash.

mirrorwall14 · 21-10-2020 3:26pm

spix wrote: »

My first prime day deal arrived. Delivered by DPD. Has been driven over, big tyre mark on the envelope. Contents destroyed. Nice.

Wow. That’s a bit much!!

yankinlk · 22-10-2020 7:51am

I bought the Fire HD 8+ tablet on Prime Day. It showed a delivery date of October 22nd (today). Now it shows a range up to January 4th!

The estimate date is jan 4... am I wasting my time or does this date normally reduce?

Any recommendations for an alternate, i still have option to cancel....

Q&A · 22-10-2020 8:24am

Last of my orders arrived yesterday. Unfortunately the external hard drive I ordered seems to have had a life changing moment while in transit. It's transformed itself into a dot echo wallmount! Definitely not as described. Not too mention the fact we're a Google home household

Contacted customer care late last night, they're to phone me today. Unfortunately their system is still showing as out for delivery. I feel a headache coming on.

audi02 · 22-10-2020 9:26am

Q&A wrote: »

Last of my orders arrived yesterday. Unfortunately the external hard drive I ordered seems to have had a life changing moment while in transit. It's transformed itself into a dot echo wallmount! Definitely not as described. Not too mention the fact we're a Google home household

Contacted customer care late last night, they're to phone me today. Unfortunately their system is still showing as out for delivery. I feel a headache coming on.

Amazon customer care are fantastic you'll be looked after I'm sure

audi02 · 22-10-2020 9:29am

yankinlk wrote: »

I bought the Fire HD 8+ tablet on Prime Day. It showed a delivery date of October 22nd (today). Now it shows a range up to January 4th!

The estimate date is jan 4... am I wasting my time or does this date normally reduce?

Any recommendations for an alternate, i still have option to cancel....

My date for an echo show was November, its now arriving today. I wouldn't give up hope yet. If you need it in time for Christmas ya have plenty of time yet to order something else. And yall have the option to cancel up until dispatch

Supercell · 22-10-2020 9:45am

yankinlk wrote: »

I bought the Fire HD 8+ tablet on Prime Day. It showed a delivery date of October 22nd (today). Now it shows a range up to January 4th!

The estimate date is jan 4... am I wasting my time or does this date normally reduce?

Any recommendations for an alternate, i still have option to cancel....

My experience with very long dates like that is basically it's a no date , aka they don't have an eta so they are covering. On every occasion i've experienced it the order has been delivered before the initial eta. For a Fire HD i'd be totally amazed if they stayed out of stock beyond Christmas.
I ordered the non plus version for a Christmas present during Prime day for the kiddies and got already for example, am sure many others have ordered the plus for the same reason so I'd be hopeful in your case.

embraer170 · 22-10-2020 10:02am

I ordered a large pressure washer on prime day. It shipped on the 16th, due for delivery on the 19th. It was on track but now has been sitting around in Park West since Monday.

I was hoping to use it to clean my parents drive before I leave this Saturday. Unfortunately my parents are too frail to even handle the box.

Can they just refuse the delivery?

The Continental Op · 22-10-2020 10:18am

embraer170 wrote: »

I ordered a large pressure washer on prime day. It shipped on the 16th, due for delivery on the 19th. It was on track but now has been sitting around in Park West since Monday.

I was hoping to use it to clean my parents drive before I leave this Saturday. Unfortunately my parents are too frail to even handle the box.

Can they just refuse the delivery?

The problem is that they have to speak to the delivery guy and there is a chance he'll just drop the package ring the bell and drive off.

You can refuse the delivery but I'd put a notice for the driver to read pinned to the gate and front door saying you are refusing the delivery.

embraer170 · 22-10-2020 10:19am

The Continental Op wrote: »

The problem is that they have to speak to the delivery guy and there is a chance he'll just drop the package ring the bell and drive off.

You can refuse the delivery but I'd put a notice for the driver to read pinned to the gate and front door saying you are refusing the delivery.

Thanks.

VG31 · 22-10-2020 10:43am

embraer170 wrote: »

I ordered a large pressure washer on prime day. It shipped on the 16th, due for delivery on the 19th. It was on track but now has been sitting around in Park West since Monday.

I was hoping to use it to clean my parents drive before I leave this Saturday. Unfortunately my parents are too frail to even handle the box.

Can they just refuse the delivery?

Use the link in the An Post text to change the delivery address to the Amazon returns address. I did that before.

Amazon Returns
Portlaoise Mail Centre
R32 AP22

glen123 · 22-10-2020 11:20am

My Amazon package left UK on the 14th and now shows this on Amazon site:

Your package may be lost
We're very sorry your delivery is so late. Although it may still arrive, you can request a refund now.

Is there any point in waiting?

The Raging Bile Duct · 22-10-2020 11:23am

glen123 wrote: »

My Amazon package left UK on the 14th and now shows this on Amazon site:

Your package may be lost
We're very sorry your delivery is so late. Although it may still arrive, you can request a refund now.

Is there any point in waiting?

Just get the refund. If it does still turn up you've a win-win scenario. We had a Minecraft game go missing with DPD and it ended up getting delivered about 4 months later. Not much good for Christmas but yayyy, free game!

Amazon Prime Day - 13th/14th October 2020

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