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Eir mobile

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  • 18-11-2020 6:54pm
    #1
    Joec.
    Registered Users Posts: 1 ✭


    Anyone else have to trouble with upgrades with eir i went online on my eir a couple of weeks ago to check for upgrade I put my number in a it said yes I was I didint bother that time so I went back on to my eir this week and the check for upgrade option is not working so I went onto chat and the girl was very helpful checked my account and said yes I was eligible for a free early upgrade she asked what phone and then asked me did I want to proceed I decided I wanted to look at the phone in store ,so I went to the store and was told I wasn't eligible went back on chat was told to ring that they couldn't help on chat, went back on again 5 mins later and they checked for me and told me no I wasn't eligible what a run around off eir very unprofessional and was told they don't keep any records that I was on and told I could upgrade.


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    #2
    Fann Linn
    Registered Users Posts: 7,773 ✭✭✭Fann Linn


    Joec. wrote: »
    Anyone else have to trouble with upgrades with eir i went online on my eir a couple of weeks ago to check for upgrade I put my number in a it said yes I was I didint bother that time so I went back on to my eir this week and the check for upgrade option is not working so I went onto chat and the girl was very helpful checked my account and said yes I was eligible for a free early upgrade she asked what phone and then asked me did I want to proceed I decided I wanted to look at the phone in store ,so I went to the store and was told I wasn't eligible went back on chat was told to ring that they couldn't help on chat, went back on again 5 mins later and they checked for me and told me no I wasn't eligible what a run around off eir very unprofessional and was told they don't keep any records that I was on and told I could upgrade.

    Ran into a similar problem some years back so bought unlocked online and have never looked back.


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    #3
    jdon72
    Registered Users Posts: 244 ✭✭jdon72


    While you're out of contract, do yourself a favour and swap to GoMo or 48


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