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Returning a jumper that sheds EVERYWHERE!!!

  • 25-01-2015 4:41pm
    #1
    rustyzip
    Registered Users, Registered Users 2 Posts: 533 ✭✭✭


    I bought a jumper before Xmas, black soft and really comfy when I tried it on.
    I washed it on low bug it is shedding bits everywhere. I sat down on a couch in a hotel lobby yesterday and was mortified when I got up, it was like a mingy cat had been rolling around in it all day!
    Can I return it based on that? I'm over the 21 day return period by a week.


Comments

  • #2
    dee_mc
    Registered Users, Registered Users 2 Posts: 7,186 ✭✭✭dee_mc


    The 21 day return period is for change of mind, not for a faulty product (i.e. it's the company facilitating you by allowing you to return the product for no reason, totally separate than your consumer rights).
    You would be arguing that the jumper isn't 'fit for the intended purpose', which is covered by your consumer legislation and therefore is exempt from their 21 day return period restriction.


  • #3
    rustyzip
    Registered Users, Registered Users 2 Posts: 533 ✭✭✭rustyzip


    dee_mc wrote: »
    The 21 day return period is for change of mind, not for a faulty product (i.e. it's the company facilitating you by allowing you to return the product for no reason, totally separate than your consumer rights).
    You would be arguing that the jumper isn't 'fit for the intended purpose', which is covered by your consumer legislation and therefore is exempt from their 21 day return period restriction.

    Cool. Thanks.
    Might email the company tomorrow.


  • #4
    Dial Hard
    Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    I suspect they'll just say it's the nature of the fabric/wool used. I had an angora jumper years ago that was the exact same, I ended up just throwing it out; even after multiple washes it never shed any less and it used to drive me MAD; you couldn't wear anything over it or whatever you wore under that item next time would be destroyed; the hairs used to get up my nose and in my eyes and everything.

    If it's an angora or mohair mix, a wash with no detergent and LOADS of fabric conditioner in it may take care of the worst of the shedding, but if it's 100% angora or a synthetic version, you may end up just having to bin it.


  • #5
    rustyzip
    Registered Users, Registered Users 2 Posts: 533 ✭✭✭rustyzip


    Dial Hard wrote: »
    I suspect they'll just say it's the nature of the fabric/wool used. I had an angora jumper years ago that was the exact same, I ended up just throwing it out; even after multiple washes it never shed any less and it used to drive me MAD; you couldn't wear anything over it or whatever you wore under that item next time would be destroyed; the hairs used to get up my nose and in my eyes and everything.

    If it's an angora or mohair mix, a wash with no detergent and LOADS of fabric conditioner in it may take care of the worst of the shedding, but if it's 100% angora or a synthetic version, you may end up just having to bin it.

    It's def not angora!
    97% Polyester, 2% Nylon, 1% Metallised Fibre

    When I took off my bra (that was under the jumper) it was completely covered!

    You simply can't wear it anywhere!
    Must email company now :)


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