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One4all Gift Card rejected -anyone having issues?

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Comments

  • #52
    Antares35
    Registered Users Posts: 3,845 ✭✭✭Antares35


    tara2k wrote: »
    One purchase or multiple purchases? I've a €500 chip and pin card, and I was under the impression that €50 is the limit online. I want to buy a television with mine, but the store is outside our 5 km limit. Would love to be able to buy it online and get it delivered.

    Apparently with the new KYC checks (having to ID verify for the chip and pin ones) the fifty euro online limit is circumvented, but then again that could be a fúckin fairytale, I can't even get them to answer the phone.


  • #53
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Antares35 wrote: »
    Apparently with the new KYC checks (having to ID verify for the chip and pin ones) the fifty euro online limit is circumvented, but then again that could be a fúckin fairytale, I can't even get them to answer the phone.

    Thank you for your reply. I've completed the verification process with my card. I'll try it later and report back.


  • #54
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    No joy buying online, I'm sorry to report. Went to the store and paid for the television using the One4all card, and it worked fine.


  • #55
    Rodney Bathgate
    Closed Accounts Posts: 3,445 ✭✭✭Rodney Bathgate


    The EUR 50 limit isn’t applicable if you have done the full verification with the ID Pal app etc.


  • #56
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Rodney Bathgate wrote: »
    The EUR 50 limit isn’t applicable if you have done the full verification with the ID Pal app etc.

    I completed the verification process with the ID Pal app.


  • #57
    SCassLim
    Registered Users Posts: 1 ✭SCassLim


    Hi All, just wondering if anyone else experienced the same problems as me with One4all chip and pin and digital cards. I have two Gold chip and pin cards and I successfully registered with ID-Pal and got message to say pin numbers would follow. They didn't. Next day I phoned One4all customer service and they issued pins.

    Went to a retailer to spend the vouchers (€500 on one card and €250 on second one) on a couch and both cards were declined. Called One4all who blamed the retailer, retailer blamed One4all. Spent 80 mins in total onto One4all but issue not rectified and matter has been escalated to a supervisor but nobody has bothered to call me back and in the meantime I still have no couch and One4all are holding €750 which belongs to me.

    Also got a digital One4all voucher last week. Went through the process of digital activation and downloaded app. On the app, I can see the card with the last four digits displayed and value of card but then I get a message saying "card loading error, please contact customer support". Called Customer Support and they advised their IT department would look into it and I would get a call back and no surprises, I'm still waiting on a call a back and I still can't use the digital card.

    Will never buy another One4all after this experience.


  • #58
    Dr.Winston O'Boogie
    Registered Users Posts: 1,820 ✭✭✭Dr.Winston O'Boogie


    How do you add it to your Google wallet? Won't work for me when I click add card.



  • #59
    VikingG
    Registered Users Posts: 528 ✭✭✭VikingG


    Added the One4All digital card to the app on my andriod phone successfully and tried to buy a coffee - Had the app open and a message pops up on the app saying money was deducted - But it doesnt work on the shops till and they see no payment.

    Now it looks like the money wasnt deducted from the card either so at least that is good. But does the app only work in some shops?



  • #60
    [Deleted User]
    Posts: 8,856 ✭✭✭ [Deleted User]


    https://www.boards.ie/discussion/comment/119755081#Comment_119755081

    It works perfectly in O’Briens wines- I experienced the exact same as you in Supervalue - it became a bit of a nightmare (slight exaggeration) trying to use it there- so now anytime I get a digi card, I add it to my wallet and off to obriens I go - I’ve used 4 different digital cards in the ONE transaction in O’Briens - just prepare in advance and have the exact total of each card and the corresponding card number to hand and have all the cards loaded up on your wallet- they were super supportive and patient last time I was there which was about 6 months ago

    PS- O’Briens are delighted with the business as they know the issues people are having with these cards so if my experience is anything to go by you’ll be treated sympathetically



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  • #61
    theglobe
    Registered Users, Registered Users 2 Posts: 300 ✭✭theglobe


    The digital cards are a nightmare. The app is one of the most glitchy I've ever come across and the contactless has now failed on two occasions so I wasn't able to use it. I would not recommend oneforall as a gift and the digital cards are particularly bad.



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