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Hue warranty

maxamillius · 2020-07-01 17:55:32

Credit where credit is due... I had a GU10 that I bought on amazon two years ago, fail on my on Sunday, I got into Phillips Hue on twitter and explained the situation, I received a new GU10 this morning. Great customer service from them I thought!

01-07-2020 6:55pm

#1

maxamillius

Registered Users, Registered Users 2 Posts: 1,136 ✭✭✭

Join Date: August 2006

Posts: 958

Credit where credit is due...

I had a GU10 that I bought on amazon two years ago, fail on my on Sunday,

I got into Phillips Hue on twitter and explained the situation, I received a new GU10 this morning.

Great customer service from them I thought!

3

Comments

#2 06-07-2020 9:14pm

KilOit

Registered Users, Registered Users 2 Posts: 3,001 ✭✭✭

Join Date: July 2003

Posts: 2918

Cost of 1 bulb just gave them free advertising with you posting here and likely buy more, small price to pay to keep the customer happy

0