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PM response waiting times ?

  • 24-01-2019 10:34am
    #1
    DEMD
    Registered Users Posts: 3 ✭


    What is your response time for PM's

    Chat page cant help, told to ring, been trying for days... I rang this morning 1 minute past 8, 30minute que... like seriously what the fu....


    So anyway Ive a PM sent since 2pm on the 22nd, no reply or acknowledgement ?


Comments

  • #2
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    DEMD wrote: »
    What is your response time for PM's

    Chat page cant help, told to ring, been trying for days... I rang this morning 1 minute past 8, 30minute que... like seriously what the fu....


    So anyway Ive a PM sent since 2pm on the 22nd, no reply or acknowledgement ?
    Hi DEMD, 

    Unsolicited PM's are not responded to here due to the high volume of PM's that we receive. 

    If you wish you can send the PM to me and I will assist you if I can. 

    Grainne


  • #3
    DEMD
    Registered Users Posts: 3 ✭DEMD


    Done...

    ...and whatever, between the lot you supporting this forum, your only posting an average of 3-4 posts per day.. does that mean your only responding to 3-4 request for permission to PM you a day.


  • #4
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    DEMD wrote: »
    Done...

    ...and whatever, between the lot you supporting this forum, your only posting an average of 3-4 posts per day.. does that mean your only responding to 3-4 request for permission to PM you a day.
    Hi DEMD, 

    I have responded to your PM. 

    I will be in contact shortly about the plan that you're on once I get an update

    Grainne


  • #5
    DEMD
    Registered Users Posts: 3 ✭DEMD


    eir: Grainne wrote: »
    DEMD wrote: »
    Done...

    ...and whatever, between the lot you supporting this forum, your only posting an average of 3-4 posts per day.. does that mean your only responding to 3-4 request for permission to PM you a day.
    Hi DEMD, 

    I have responded to your PM. 

    I will be in contact shortly about the plan that you're on once I get an update

    Grainne
    Okay and please also find out the date I can move away from eir, not the upgrade date or if that's the same please let me know?


  • #6
    whitelightrider
    Registered Users, Registered Users 2 Posts: 3,100 ✭✭✭whitelightrider


    eir: Grainne wrote: »
    DEMD wrote: »
    What is your response time for PM's

    Chat page cant help, told to ring, been trying for days... I rang this morning 1 minute past 8, 30minute que... like seriously what the fu....


    So anyway Ive a PM sent since 2pm on the 22nd, no reply or acknowledgement ?
    Hi DEMD, 

    Unsolicited PM's are not responded to here due to the high volume of PM's that we receive. 

    If you wish you can send the PM to me and I will assist you if I can. 

    Grainne
    Grainne, I sent a PM to Tracery, which wasnt unsolicited, and got no response.  So the PM's are not being answered, and the phone calls to 1901 are not either.  The only reason I have not jumped providers yet is because I want to find out whats going on with my original number.


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  • #7
    eir: Grainne
    Closed Accounts Posts: 798 ✭✭✭eir: Grainne


    DEMD wrote: »
    eir: Grainne wrote: »
    DEMD wrote: »
    Done...

    ...and whatever, between the lot you supporting this forum, your only posting an average of 3-4 posts per day.. does that mean your only responding to 3-4 request for permission to PM you a day.
    Hi DEMD, 

    I have responded to your PM. 

    I will be in contact shortly about the plan that you're on once I get an update

    Grainne
    Okay and please also find out the date I can move away from eir, not the upgrade date or if that's the same please let me know?
    Hi DEMD, 

    I have advised of that in PM's

    Grainne


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