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Constantly Issues in Apartment

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  • 13-06-2019 9:26am
    #1
    JoeCole26
    Registered Users Posts: 404 ✭✭


    Hi,

    I have been renting an apartment from IRES in South Dublin for the past 5 years. Overall it's been fine but there is constantly problems with the boiler not working (days without hot water) and the washing machine/dishwasher going on the blink. I email them, they come and fix it and it stops working again the following week.

    Very frustrating. Has been 5/6 days this month without hot water.

    Is there anything I can really do here or do I just need to suck it up considering the current rental situation in Dublin?

    Thanks


Comments

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    #2
    Lux23
    Registered Users Posts: 7,134 ✭✭✭Lux23


    Have you asked them to replace the boiler? I can understand why you might not want to ask a small landlord to replace it, but IRES can afford to replace it for you.


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    #3
    JustMe,K
    Registered Users Posts: 610 ✭✭✭JustMe,K


    They will fix things a million times before replacing them. You need to be firm with them that there is a clear problem that needs more than a temporary fix - log a call each time you have a problem, follow up by email and keep telling them you need a replacement unit. They will do it eventually. Also try to be home when whoever is allocated the job comes by and be super nice to them, let them know how many times you have already had it fixed (because unless its the same person each time, they dont know someone else has been out to it previously) and ask them how they suggest you get a new boiler.


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    #4
    ted1
    Registered Users Posts: 23,321 ✭✭✭✭ted1


    I’d hazard a guess and say that the problem is with the water pressure rather than three different appliances which rely on water


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    #5
    JoeCole26
    Registered Users Posts: 404 ✭✭JoeCole26


    ted1 wrote: »
    I’d hazard a guess and say that the problem is with the water pressure rather than three different appliances which rely on water


    I think this could be the problem alright but it's just constantly breaking down, literally every 4-5 weeks. I have a history of all the emails so going to put the list together and send them a strongly worded email as suggested.

    Thanks for all the replies,much appreciated.


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    #6
    JoeCole26
    Registered Users Posts: 404 ✭✭JoeCole26


    JoeCole26 wrote: »
    I think this could be the problem alright but it's just constantly breaking down, literally every 4-5 weeks. I have a history of all the emails so going to put the list together and send them a strongly worded email as suggested.

    Thanks for all the replies,much appreciated.

    Hi all,

    Just following up on this, so the boiler has stopped working again, which means no heat or hot water in the apartment since last Weds and they (IRES Reit) have been fobbing me off, saying that someone has called and its fixed when that is not true at all. They are saying now that it will be Jan 2nd before it's fixed as company they deal with is off until then.

    What is my course of action here? An absolute joke by them especially this time of year. I'm seriously considering withholding the rent for this month until it is fixed and even then sending them €500 less due to the massive inconvenience for me.

    Thoughts welcome


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    #7
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    JoeCole26 wrote: »
    Hi all,

    Just following up on this, so the boiler has stopped working again, which means no heat or hot water in the apartment since last Weds and they (IRES Reit) have been fobbing me off, saying that someone has called and its fixed when that is not true at all. They are saying now that it will be Jan 2nd before it's fixed as company they deal with is off until then.

    What is my course of action here? An absolute joke by them especially this time of year. I'm seriously considering withholding the rent for this month until it is fixed and even then sending them €500 less due to the massive inconvenience for me.

    Thoughts welcome

    Unfortunately you can't do that.

    They have tried to remedy and I totally understand the frustration but they are getting people out.

    It needs a permanent fix though so keep at them.

    If you feel they're just dragging their heels then complaints to RTB is what's needed.

    You're one of the lucky ones some would be waiting weeks or months for a fix.


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    #8
    handlemaster
    Registered Users Posts: 6,003 ✭✭✭handlemaster


    This is what the government wants more big landlords and to push out the small time landlords you know the ones who are actually paying tax into this country. The public have voted for this ...


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    #9
    Samuel T. Cogley
    Registered Users Posts: 10,684 ✭✭✭✭Samuel T. Cogley


    Get it fixed, keep the receipt and open a case with the RTB for reimbursement. Withholding the rent only puts your tenancy at risk.


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    #10
    cosybeach
    Registered Users Posts: 43 ✭cosybeach


    Large pro LLs are the chosen ones to save us from our very bad famine style LLs who we are glad to see leaving the market.

    Are others in the building having the same response time/repeat problems.

    //onestopshop.rtb.ie/images/uploads/general/Being_a_Good_Landlord.pdf


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