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22-05-2020, 23:22   #31
colm_mcm
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Received mine today.
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22-05-2020, 23:25   #32
This is it
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Quote:
Originally Posted by glanman View Post
How are people tracking orders? Have an email and order number but can't see where to track. Money pending still from my account
Got DHL email and text with estimated delivery Monday 25th and then another text today saying they were out for delivery. I'd say if you were getting them you'd have a DHL email by now
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22-05-2020, 23:25   #33
tnegun
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Same here picked up a jacket for the young lad and it arrived this am.
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22-05-2020, 23:26   #34
sydthebeat
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Got my order today.

Delighted, high quality rain jacket
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23-05-2020, 00:57   #35
Royale with Cheese
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The pending transaction for my third order has fallen off my credit card. Looks like any order with more than one item was rejected.
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23-05-2020, 07:50   #36
tphase
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Originally Posted by Royale with Cheese View Post
The pending transaction for my third order has fallen off my credit card. Looks like any order with more than one item was rejected.
still pending on mine but it's 2 items
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23-05-2020, 08:19   #37
Ricey3509
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Yeah - no movement on mine, I had an order in for 3 items.

BTW did people get order cancellation emails or did the transaction just not go through on your cards?
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23-05-2020, 08:38   #38
SNNUS
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My payment is gone from pending and dissapeared
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23-05-2020, 08:52   #39
blackplum123
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My payment is gone from pending and dissapeared
Mine too .
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23-05-2020, 09:16   #40
youcancallmeal
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Has anyone ordered 2 or more items and had them delivered/dispatched? I ordered 2 items and still pending
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23-05-2020, 09:26   #41
Darc19
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Quote:
Originally Posted by tphase View Post
those codes are for those with pro store accounts and for personal use only, not supposed to be made public
https://www.hellyhansen.com/prostore/
And the qualifying criteria to be a member?

Healthcare worker
First responser
Anyone who has any leadership role in any outdoor pursuit even a local group.
Any firefighters
Any law enforcement officer
Any outdoor sports person. Pro or amateur

And many other.


Basically it would be difficult not to be a member.
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23-05-2020, 10:06   #42
Ishmael
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Had an order in for 4 items. The transaction seems to have disappeared. No cancellation email or other notification.
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23-05-2020, 10:14   #43
Soulsun
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Order received this morning.
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23-05-2020, 10:17   #44
Hespy
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Originally Posted by Ishmael View Post
Had an order in for 4 items. The transaction seems to have disappeared. No cancellation email or other notification.
Exactly the same for me. Was checking every day. My bank balance suddenly shot up this morning. When i checked, there was no sign of the transaction anywhere. They probably waited until Saturday, so their support offices would be closed, hoping that by Monday people would have just forgotten.
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23-05-2020, 10:17   #45
Rowley Birkin QC
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I rang them yesterday and the customer service person said they planned to have all orders to Ireland shipped next week. No mention of cancellations and transaction is still showing on my Revolut app.

Not all that bothered about the 60% off stuff but I bought a jacket that was in their regular sale that I hope arrives.
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