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Isolate water at water meter

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  • 08-12-2019 4:09pm
    #1
    Van Doozy
    Registered Users Posts: 192 ✭✭


    Hello. Is it possible to turn off the water supply at the meter on the pavement outside my house? Prior to the meter being installed there was a stopcock there - I presume the meter has a valve also? It seems like the most straightforward solution. My internal valve appears to have jammed and I don't want to go messing with it.

    Thanks


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    #2
    Irish Water: Mairead
    Closed Accounts Posts: 709 ✭✭✭Irish Water: Mairead


    Hi Van,

    Thanks for getting in touch.

    There is an outside stop valve at the meter installation point. You can turn the stop valve anti-clockwise to shut off supply after opening the lid, only if it is safe to do so, with a blunt object.

    If your inside stop valve is jammed, we recommend you contact a qualified plumber in order to rectify this and you can find more information on your stop valve on our website.

    Thanks,
    Mairead


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    #3
    Van Doozy
    Registered Users Posts: 192 ✭✭Van Doozy


    HI Thanks for your reply - just double checking it is anti clockwise to close? Because I would have thought clockwise would close it, like a tap.


  • Options
    #4
    Irish Water: Louise
    Company Representative Posts: 174 Verified rep ✭Irish Water: Louise


    Hi Van Doozy,

    Apologies for any confusion. To turn off/close your outside stop valve, turn the valve clockwise. To turn on/open your outside stop valve, turn the valve anti-clockwise.

    We hope this clarifies it for you and please let us know if you have any further queries.

    Thanks,
    Louise


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