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Nest Thermostat - Locked out, won't send code to my phone?

iancairns · 2019-10-15 10:27:47

Hi guys, Hoping someone can help or might have had this problem themselves. I got a new phone and when tried to log into Nest App on iOS it says type in code we just set to your mobile ending XXXX which is correct. But I never received the code, EVERY TIME I try it. There doesn't seem to be any other way I can get round…

15-10-2019 11:27am

#1

iancairns

Registered Users Posts: 262 ✭✭

Join Date: May 2010

Posts: 239

Hi guys,

Hoping someone can help or might have had this problem themselves.

I got a new phone and when tried to log into Nest App on iOS it says type in code we just set to your mobile ending XXXX which is correct. But I never received the code, EVERY TIME I try it. There doesn't seem to be any other way I can get round this. Someone on Nest Community says, go to Google App and update my mobile, which I did and was already saved correctly, but I still don't receive a text when it says it has sent one. I have checked my phone with other text safety services and it works fine. Very frustrating as I want to change my nest schedule and have no way around this. I was there was even an email or chat service, but can't find anything online. Thanks in advance! Ian

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Comments

#2 16-10-2019 10:08pm

Davy

Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭

Join Date: April 2007

Posts: 16953

Did you change network when you changed phones?

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