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The Ryanair Refund Loop

Snaffles2014 · 2020-09-28 19:02:19

Hi there, Does anyone know how to get out of the Ryanair Refund Loop? I go to the Cash Refund option to redeem my cash refund. Then I am told "You have not applied for a refund for this booking." I go through this process, and I am asked to confirm is this for "All customers and all flights booked on this flight…

28-09-2020 8:02pm

#1

Snaffles2014

Registered Users, Registered Users 2 Posts: 246 ✭✭

Join Date: August 2014

Posts: 198

Hi there,

Does anyone know how to get out of the Ryanair Refund Loop?

I go to the Cash Refund option to redeem my cash refund.

Then I am told "You have not applied for a refund for this booking."

I go through this process, and I am asked to confirm is this for "All customers and all flights booked on this flight reservation."

And then I am told "A previous application has already been submitted for this booking".

Which is it? Have I made an application for a refund or haven't I?

Is there anyway to bypass this crap and just make a complaint?

Does anyone have an email or phone number to use to get this resolved?
:mad:

0

Comments

#2 28-09-2020 8:28pm

McSween

Registered Users, Registered Users 2 Posts: 1,290 ✭✭✭

Join Date: May 2006

Posts: 1077

PM them on twitter

0
#3 09-10-2020 8:11am

bigar

Registered Users Posts: 596 ✭✭✭

Join Date: April 2007

Posts: 580

Use the chat function on their webpage. I had the same as you and after talking to them I received my refund within a week.

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