Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Skype - incorrect charging

  • 29-03-2020 3:22pm
    #1
    tjhook
    Registered Users, Registered Users 2 Posts: 747 ✭✭✭


    Just a warning about using Skype to call Irish land lines. It doesn't charge correctly.

    Skype appears to have a problem with differentiating between Irish land lines and premium rate (or "shared cost") numbers. I called a land line +353 (0)1 514XXXX and was charged approx. €10 for a half-hour call. According to their published rates (3c/min), I should have been charged less than a euro. I think Skype is misidentifying it as a premium rate number with a 1514 prefix. I.e. it sees "+353 1 514XXXX" as a premium "1514" number, rather than a land line number "+353 (0)1 514 XXXX". I assume this can also happen with any Dublin land line number that happens to start with the digits of a premium rate prefix. E.g. GP24, the 24-hour GP service in Dublin has a number "(0)1 518 0808" and is also charged as a premium number.

    I contacted Microsoft Support about this, but they only kept repeating "our system says you called a premium rate number". Separately, a volunteer moderator on the Microsoft community support site confirmed he can recreate the issue, but says that's just the way it is.

    I've also reached out to Skype (Microsoft) on Twitter and Facebook, but had no reply.

    A tenner is no big deal, but I'll be avoiding paid Skype services until and unless they fix this. Or until they can tell me why I'm mistaken.


Comments

  • #2
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,850 ✭✭✭Ten Pin


    There are other options available such as a SIP client and a subscription to a VOIP provider such as...

    https://www.sipdiscount.com/calling_rates/

    There are other providers within the Dellmont group, each with their own rates that favour different calling patterns (landline, mobile, international etc).


  • #3
    tjhook
    Registered Users, Registered Users 2 Posts: 747 ✭✭✭tjhook


    Yes, there are alternatives. I hadn't seen sipdiscount.com, but their rates do look good. I might give them a go, thanks!


Advertisement