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Lycamobile GDPR account deletion... Old SIM number?

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  • 15-02-2021 9:04pm
    #1
    Cenobia
    Registered Users Posts: 1 ✭


    To go ahead with deleting the data associated with a former account as per GDPR, Lycamobile require that you submit 1) your 19-digit SIM number, 2) two associated numbers, and 3) photographic ID.

    Now, I obviously do not have some crusty SIM card lying around from years ago, and cannot provide its number. What do you reckon I can do? Their customer support via emails say they need it to continue.

    They are by no means legally obligated to require this SIM number, and I reminded them of this, (read GDPR legislation yourself, it is short), but they don't care.

    Any advice please.


Comments

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    #2
    Vic_08
    Registered Users Posts: 3,042 ✭✭✭Vic_08


    Just get on with your life.


    Supplying more personal information in order to get them to delete personal information, Yeah, no thanks.


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