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Google Home FAQ

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Comments

  • Registered Users, Registered Users 2 Posts: 5,807 ✭✭✭The J Stands for Jay


    Anyone else getting "sorry there was a glitch" from their home on 9/10 requests recently?

    I have a Google home, works perfectly. Got a nest mini free with yt music, and it was glitching nearly all the time, even at random times. I moved it away from the TV and that got it down to 2/10 requests glitching.


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Netflix is now supposed to work on Google hubs and hub max's....not working for me though 🀔

    https://www.androidpolice.com/2020/07/21/netflix-is-finally-available-on-the-nest-hub-and-nest-hub-max/


  • Registered Users, Registered Users 2 Posts: 3,991 ✭✭✭Johnny Storm


    Netflix is now supposed to work on Google hubs and hub max's....not working for me though ��

    https://www.androidpolice.com/2020/07/21/netflix-is-finally-available-on-the-nest-hub-and-nest-hub-max/

    Doesn't work for me either (so far)


  • Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    Does anyone else find it impossible to sync audio on the google chromecast? Happened a month ago that everything suddenly started to be out of sync and it is impossible to get perfect using the audio delay settings on google home.


  • Registered Users, Registered Users 2 Posts: 16,039 ✭✭✭✭Fitz*


    Netflix is now supposed to work on Google hubs and hub max's....not working for me though 🀔

    https://www.androidpolice.com/2020/07/21/netflix-is-finally-available-on-the-nest-hub-and-nest-hub-max/

    This works for me now.


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  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Fitz* wrote: »
    This works for me now.

    Just checked - working for me.

    Anyone with a Lenovo screen, does it work on one of those given they have Google assistant.


  • Registered Users, Registered Users 2 Posts: 1,382 ✭✭✭baldshin


    Got rid of the Nest mini that came free with a subscription due to it constantly disconnecting. Was going to get an older Home Mini to replace but s family member had an unopened Nest mini they weren't going to use so gave it to me. Installed it 2 hours ago and it's already unlinked itself. What is it with these!?


  • Registered Users, Registered Users 2 Posts: 18,099 ✭✭✭✭Mantis Toboggan


    baldshin wrote: »
    Got rid of the Nest mini that came free with a subscription due to it constantly disconnecting. Was going to get an older Home Mini to replace but s family member had an unopened Nest mini they weren't going to use so gave it to me. Installed it 2 hours ago and it's already unlinked itself. What is it with these!?

    Unlinked from what?

    Free Palestine 🇵🇸



  • Registered Users, Registered Users 2 Posts: 1,382 ✭✭✭baldshin


    Unlinked from what?

    Unlinked from the Home app/household.


  • Registered Users, Registered Users 2 Posts: 5,027 ✭✭✭opus


    I contacted RTE as when I asked the Home to play the news in the morning (RTE, BBC & NPR) the RTE bulletin is way out of date sometimes by more than a day. They didn't seem too concerned in their reply but maybe it will be fixed or maybe not! It's been like this for quite a while.
    Thanks for writing, I'm very happy to get your feedback.

    Yes, I'm aware that we have had some trouble updating our news for voice assistant devices.

    I'm chasing this issue with our digital team and newsroom.

    Best regards,


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  • Registered Users Posts: 330 ✭✭paul-2008


    Hi all, anyone else having issues where Google home will not play 2FM?


  • Registered Users, Registered Users 2 Posts: 15,172 ✭✭✭✭kmart6


    Nope, working fine here.


  • Registered Users Posts: 653 ✭✭✭Irish_peppa


    Been trying to get newstalk on my google home ages
    Tried "play newstalk" Didnt work
    Tried "Play 106fm"... Plays cork red fm lol
    Finally "Play NEWSTALK RADIO" finally worked :rolleyes:
    Is there any addition to downloading the tunein app?


  • Registered Users, Registered Users 2 Posts: 2,995 ✭✭✭BailMeOut


    Anyone looking to buy a new google home you should seriously consider this "KygoLife Smart Speaker" device instead which works exactly like the google devices but is portable, waterproof, rugged and very inexpensive. see https://www.boards.ie/vbulletin/showthread.php?t=2058094881


  • Registered Users Posts: 225 ✭✭KingCong


    Been trying to get newstalk on my google home ages
    Tried "play newstalk" Didnt work
    Tried "Play 106fm"... Plays cork red fm lol
    Finally "Play NEWSTALK RADIO" finally worked :rolleyes:
    Is there any addition to downloading the tunein app?

    "Play Newstalk FM"


  • Registered Users, Registered Users 2 Posts: 2,995 ✭✭✭BailMeOut


    Been trying to get newstalk on my google home ages
    Tried "play newstalk" Didnt work
    Tried "Play 106fm"... Plays cork red fm lol
    Finally "Play NEWSTALK RADIO" finally worked :rolleyes:
    Is there any addition to downloading the tunein app?

    'hey google, play newstalk fm radio' always works for me.


  • Registered Users, Registered Users 2 Posts: 1,143 ✭✭✭ilovesmybrick


    BailMeOut wrote: »
    'hey google, play newstalk fm radio' always works for me.

    "Play Newstalk FM on Tunein" works for me every time


  • Registered Users Posts: 4,817 ✭✭✭b.gud


    "Play NewsTalk Radio" used to always work for me up until about a month ago now "Play NewsTalk FM" works every time


  • Registered Users, Registered Users 2 Posts: 7,700 ✭✭✭54and56


    My Google Home has lost the plot.

    One of the things it is most useful for is "Hey Google, add XXX to the shopping list". All members of the family are voice matched and it would recognise them and add whatever they wanted to the "My shopping list" list but for the last few days Google home has been adding items to a completely random Keep app "Xmas Shopping List" list for some reason.

    I've been poking around the Home app trying to see if the Keep "Xmas Shopping List" list had somehow been set as the default Shopping list but can't find any sign of that and Google Home is still showing the correct My Shopping list when I bring it up in Google but none of the items added via my Google Home are showing.

    Anyone encounter this problem before and know how to fix it?


  • Registered Users Posts: 114 ✭✭SierraTango


    Hi is anyone having issues with Home or Home mini giving "sorry there was a glitch try again" or "something went wrong". I have tried unlinking, reboot, factory reset and reinstalling the Home app.. It happens for both me and my wife asking. It then works the next time I ask.

    Nest nub works fine when asked and no loss of casting functions from other devices eg Spotify / TuneIn.


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  • Registered Users, Registered Users 2 Posts: 5,807 ✭✭✭The J Stands for Jay


    Hi is anyone having issues with Home or Home mini giving "sorry there was a glitch try again" or "something went wrong". I have tried unlinking, reboot, factory reset and reinstalling the Home app.. It happens for both me and my wife asking. It then works the next time I ask.

    Nest nub works fine when asked and no loss of casting functions from other devices eg Spotify / TuneIn.

    Had this problem with a mini. Moving it away from the TV reduced the amount it happens massively.


  • Registered Users, Registered Users 2 Posts: 2,820 ✭✭✭BionicRasher


    Not sure if posted before but just found the option to broadcast to individual speakers
    You can just say Hey Google...,broadcast to TV room
    Or whatever room you want etc

    Great stuff


  • Registered Users, Registered Users 2 Posts: 666 ✭✭✭Fishy1


    My Google home speaker has stopped working so I need to replace it (I tried unlinking it / deleting it from the Google app etc etc to no avail).

    I need to replace it as I find it very handy. Looking at prices the Google home seems to cost around €99 whereas the Google / Nest home hub costs around €89. I found this a bit strange as the Home hub has a screen so I thought it would be dearer than the Home speaker. Any opinions? I listen to radio / Spotify a lot - is the speaker on the Home Hub of similar quality to the Home speaker? Anything else to be aware of?
    Thanks in advance for your opinions!


  • Registered Users, Registered Users 2 Posts: 338 ✭✭RunDMC


    Fishy1 wrote: »
    I listen to radio / Spotify a lot - is the speaker on the Home Hub of similar quality to the Home speaker? Anything else to be aware of?
    Thanks in advance for your opinions!

    The Nest Home Hub speaker quality is about the same as the original Home Mini in my experience. The full-size Google Home is far superior, in volume and tone.

    BTW, there are strong rumours about a new Nest Home to replace the original Google Home. It could be out any time. This could mean further discounts on the original.

    R


  • Registered Users, Registered Users 2 Posts: 2,995 ✭✭✭BailMeOut


    Fishy1 wrote: »
    My Google home speaker has stopped working so I need to replace it (I tried unlinking it / deleting it from the Google app etc etc to no avail).

    I need to replace it as I find it very handy. Looking at prices the Google home seems to cost around €99 whereas the Google / Nest home hub costs around €89. I found this a bit strange as the Home hub has a screen so I thought it would be dearer than the Home speaker. Any opinions? I listen to radio / Spotify a lot - is the speaker on the Home Hub of similar quality to the Home speaker? Anything else to be aware of?
    Thanks in advance for your opinions!

    seriously consider the "KygoLife Smart Speaker" instead which is a google home but in a much better package and cheap as chips!


  • Registered Users, Registered Users 2 Posts: 2,820 ✭✭✭BionicRasher


    BailMeOut wrote: »
    seriously consider the "KygoLife Smart Speaker" instead which is a google home but in a much better package and cheap as chips!

    Agree
    Great bit of kit
    Sound out of it is good much better than the hub

    However the Nest Hub is a different animal
    Great to have a screen and it’s got so many more uses than just the speaker


  • Registered Users, Registered Users 2 Posts: 791 ✭✭✭RonnieL


    BailMeOut wrote: »
    seriously consider the "KygoLife Smart Speaker" instead which is a google home but in a much better package and cheap as chips!

    Is this the one? Seems too good to be true at that price. And who doesn't need a floating google assistant speaker. For the pool like.

    https://www.scan.co.uk/products/kygo-b9-800-smart-speaker-with-google-assistant-chromecast-ipx-7-waterproof-dual-band-wifi-bluetooth


  • Registered Users, Registered Users 2 Posts: 18,099 ✭✭✭✭Mantis Toboggan


    Hi is anyone having issues with Home or Home mini giving "sorry there was a glitch try again" or "something went wrong". I have tried unlinking, reboot, factory reset and reinstalling the Home app.. It happens for both me and my wife asking. It then works the next time I ask.

    Nest nub works fine when asked and no loss of casting functions from other devices eg Spotify / TuneIn.

    Same issue, very annoying.

    Free Palestine 🇵🇸



  • Registered Users, Registered Users 2 Posts: 2,995 ✭✭✭BailMeOut


    RonnieL wrote: »
    Is this the one? Seems too good to be true at that price. And who doesn't need a floating google assistant speaker. For the pool like.

    https://www.scan.co.uk/products/kygo-b9-800-smart-speaker-with-google-assistant-chromecast-ipx-7-waterproof-dual-band-wifi-bluetooth

    Yes, that's it. The deal does seems too good to be true but it's quite real and I am going to order a bunch more of them and use for presents. We have ours outside on the desk in the sun and rain and it works brilliantly.


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  • Registered Users, Registered Users 2 Posts: 6,844 ✭✭✭RobbieTheRobber


    BailMeOut wrote: »
    Yes, that's it. The deal does seems too good to be true but it's quite real and I am going to order a bunch more of them and use for presents. We have ours outside on the desk in the sun and rain and it works brilliantly.

    I wasn't interested as a replacement for any of the in house google devices but a bonus battery operated garden google speaker could be useful especially at this price (even with the caveat that it probably wont get any updated google features).

    EDIT: The 12£ delivery to Ireland is annoying though, address pal so.


  • Registered Users Posts: 114 ✭✭SierraTango


    Same issue, very annoying.
    Is your software version 1.49.22257? Google support claim nothing is up after an hour on chat with them. Loads of people experiencing this issue too


  • Posts: 0 ✭✭✭ Odin Thankful Creature


    Hi is anyone having issues with Home or Home mini giving "sorry there was a glitch try again" or "something went wrong". I have tried unlinking, reboot, factory reset and reinstalling the Home app.. It happens for both me and my wife asking. It then works the next time I ask.

    Nest nub works fine when asked and no loss of casting functions from other devices eg Spotify / TuneIn.

    I'm getting "sorry I don't understand" after everything. It does what I tell it to but then I get the "sorry I don't understand" a second or two later. I'm starting to lose my mind.


  • Registered Users, Registered Users 2 Posts: 18,099 ✭✭✭✭Mantis Toboggan


    Is your software version 1.49.22257? Google support claim nothing is up after an hour on chat with them. Loads of people experiencing this issue too

    Yes!

    Free Palestine 🇵🇸



  • Registered Users, Registered Users 2 Posts: 2,474 ✭✭✭ForestFire


    I'm getting "sorry I don't understand" after everything. It does what I tell it to but then I get the "sorry I don't understand" a second or two later. I'm starting to lose my mind.

    Are you sure it's not conversation continue is making this happen?

    After first command GH continues listen for any subsequent command. As you think your done and continue some random talking or even noise GH doesn't understand and follows with your issue above...?


  • Posts: 0 ✭✭✭ Odin Thankful Creature


    Perhaps but it only started happening today or yesterday. I say "Hey Google play RTE Gold" and there's an unusually long pause of silence before the channel starts playing and then suddenly "sorry I don't understand".


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  • Registered Users, Registered Users 2 Posts: 15,009 ✭✭✭✭Kintarō Hattori


    I wasn't interested as a replacement for any of the in house google devices but a bonus battery operated garden google speaker could be useful especially at this price (even with the caveat that it probably wont get any updated google features).

    EDIT: The 12£ delivery to Ireland is annoying though, address pal so.

    https://www.amazon.co.uk/B9-800-Bluetooth-Waterproof-Assistant/dp/B07KWC665D

    Might be less hassle just to order from Amazon?


  • Registered Users Posts: 653 ✭✭✭Irish_peppa


    Yes!

    Im on 1.49.222572 did you guys leave out the last digit?

    Also does it make any odds if the google homes are set to Language USA English?


  • Registered Users Posts: 114 ✭✭SierraTango


    Left out the 2,sorry.. My devices are USA English but I've tried UK English and same issue. Unsubscribed from the Preview program thinking that might be it but I've run out of troubleshooting with Google support. "send feedback" through the app was their last suggestion.


  • Registered Users Posts: 653 ✭✭✭Irish_peppa


    I found sometimes my google system acted funny as I had them on different radios from my router, Half on 2.4ghz and half on 5ghz. I rebooted the router and they all worked fine. Have you got the devices in the same home mixed on the radio bands if its a dual band router?

    Also I found another glitch I had 2 homes set up in my google app so I had half my devices in 1 home and half in the other. The google homes would sometimes act funny. I sorted out the app deleted the second home and added those devices back to the first home. Again sorted all those funny gremlins. Not sure how the second home on the app appeared.

    I also turned off the "send google device usage and crash info" have had it on years but i never found it helped with anything or had any feedback on it.

    Also turned off the "preview programmes" in 4 years I have never noticed any previews on google home or chromecast lol


  • Registered Users Posts: 653 ✭✭✭Irish_peppa


    Has anyone experienced any Previews on any of their google devices?
    I have had it turned on years on my chromecast and homes and I dont recall ever experieniencing any new updates . Is it a scam to get your info?


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  • Moderators, Category Moderators, Entertainment Moderators, Science, Health & Environment Moderators, Regional East Moderators Posts: 18,509 CMod ✭✭✭✭The Black Oil


    Some sort of interference coming through when I was listening to Lyric FM this morning.


  • Registered Users, Registered Users 2 Posts: 2,197 ✭✭✭christy c


    Hi is anyone having issues with Home or Home mini giving "sorry there was a glitch try again" or "something went wrong". I have tried unlinking, reboot, factory reset and reinstalling the Home app.. It happens for both me and my wife asking. It then works the next time I ask.

    Nest nub works fine when asked and no loss of casting functions from other devices eg Spotify / TuneIn.

    Did you or anyone manage to sort this? Have this issue the last couple of weeks.


  • Registered Users, Registered Users 2 Posts: 666 ✭✭✭Fishy1


    christy c wrote: »
    Did you or anyone manage to sort this? Have this issue the last couple of weeks.
    I’m having the same issue. It’s wrecking my head!


  • Registered Users, Registered Users 2 Posts: 791 ✭✭✭RonnieL


    Fishy1 wrote: »
    I’m having the same issue. It’s wrecking my head!

    +1!


  • Registered Users Posts: 114 ✭✭SierraTango


    No resolution from Google support but it seems to be working okay now. Fingers crossed it stays working.


  • Registered Users Posts: 114 ✭✭SierraTango


    No resolution from Google support but it seems to be working okay now. Fingers crossed it stays working.

    I spoke WAY too soon.... Back to not working again.


  • Registered Users, Registered Users 2 Posts: 18,099 ✭✭✭✭Mantis Toboggan


    I spoke WAY too soon.... Back to not working again.

    Still an issue on my 3 mini's. Very annoying. Might bin them for Alexa.

    Free Palestine 🇵🇸



  • Registered Users, Registered Users 2 Posts: 7,791 ✭✭✭Raoul


    Still an issue on my 3 mini's. Very annoying. Might bin them for Alexa.

    I just binned alexa for google. There are problems on both platforms


  • Registered Users, Registered Users 2 Posts: 244 ✭✭BobBobBobBob


    Google Home doesn't 2fm for me. It's says it's not available right now.

    Anyone else have this issue? It's been like this for months.


  • Registered Users, Registered Users 2 Posts: 272 ✭✭Twigster


    Google Home doesn't 2fm for me. It's says it's not available right now.

    Anyone else have this issue? It's been like this for months.

    Had it on and off with Newstalk as well where it just works randomly


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