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The Center Parcs Experience

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Comments

  • Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    We got a couple of pizzas at the pool the last time and it was fine. Not fancy, but hit the spot with the kids.

    We got an email last night saying we don't need to pay the rest of our trip yet, we have a deposit down for June. normally it's 10 weeks in advance the full amount needs to be paid up, they have reduced it to 4 or 5 weeks I think? That's good of them at least.


  • Registered Users Posts: 3,952 ✭✭✭Monokne


    Their customer service is good. Have been to 2 Center Parcs a total of 4 times and always happy with how the staff treats us.


  • Registered Users Posts: 7,055 ✭✭✭JohnnyFlash


    88-F3-B6-FC-C493-475-D-9-F4-D-49-BBD507-A24-E.jpg


  • Registered Users Posts: 3,952 ✭✭✭Monokne


    Wish I had that big a garden :(


  • Registered Users, Registered Users 2 Posts: 29,459 ✭✭✭✭AndrewJRenko


    salmocab wrote: »
    I’d pretty much agree although I had a burger in the pool and thought it was nice.

    Was it not a bit soggy?


  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    Was it not a bit soggy?

    Touche


  • Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    Has anyone been since the covid restrictions were put in place?

    We have rebooked our cancelled trip for next year, but will be keeping a close eye on it. I've heard from a couple of people who attended that with the very limited pool access (2 hour sessions, once or twice per visit), that it's not as enjoyable. I'd happily postpone again until the pool is open a bit more if that's the case.


  • Registered Users, Registered Users 2 Posts: 6,104 ✭✭✭Trigger Happy


    pwurple wrote: »
    Has anyone been since the covid restrictions were put in place?

    We have rebooked our cancelled trip for next year, but will be keeping a close eye on it. I've heard from a couple of people who attended that with the very limited pool access (2 hour sessions, once or twice per visit), that it's not as enjoyable. I'd happily postpone again until the pool is open a bit more if that's the case.

    You get three two hour sessions in the pool on a four night stay at the moment according to their website.


  • Registered Users, Registered Users 2 Posts: 664 ✭✭✭starbaby2003


    pwurple wrote: »
    Has anyone been since the covid restrictions were put in place?

    We have rebooked our cancelled trip for next year, but will be keeping a close eye on it. I've heard from a couple of people who attended that with the very limited pool access (2 hour sessions, once or twice per visit), that it's not as enjoyable. I'd happily postpone again until the pool is open a bit more if that's the case.

    We are just on our way back. I’ve not been pre-covid so I can’t compare it to that. We were there the Fri-Mon. We got two, two hour sessions. I thought it was more than enough. I was talking to people who had been last year and they were saying they way preferred the booking as it is so busy otherwise. Massive queues for all the rides. There was hardly any queues while we were there. One thing I didn’t like was you were stuck with the time. We have a toddler who needed a nap but we couldn’t let her have one as we would have missed half our slot. I’d book the pool as soon as you can to ensure you get the spots you want.


  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    pwurple wrote: »
    Has anyone been since the covid restrictions were put in place?

    We have rebooked our cancelled trip for next year, but will be keeping a close eye on it. I've heard from a couple of people who attended that with the very limited pool access (2 hour sessions, once or twice per visit), that it's not as enjoyable. I'd happily postpone again until the pool is open a bit more if that's the case.

    I’m booked to go back in December and if those restrictions are in place I’ll almost certainly postpone it. The pool is the main attraction and also currently you can’t turn up early on the arrival day or stay on late after checking out. We did both last time and it’s great you really make the most of the stay that way. Obviously I understand why the restrictions are in place and don’t in any way blame Center park but I don’t see value in the current setup restrictions.


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  • Registered Users, Registered Users 2 Posts: 664 ✭✭✭starbaby2003


    salmocab wrote: »
    I’m booked to go back in December and if those restrictions are in place I’ll almost certainly postpone it. The pool is the main attraction and also currently you can’t turn up early on the arrival day or stay on late after checking out. We did both last time and it’s great you really make the most of the stay that way. Obviously I understand why the restrictions are in place and don’t in any way blame Center park but I don’t see value in the current setup restrictions.
    That’s not true, you can arrive from two and stay until 1. What was it before ?


  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    That’s not true, you can arrive from two and stay until 1. What was it before ?

    Arrive at 11 and stay till midnight


  • Registered Users, Registered Users 2 Posts: 664 ✭✭✭starbaby2003


    salmocab wrote: »
    Arrive at 11 and stay till midnight

    Wow, that is some difference.


  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    Yeah we arrived at 11 got the bikes cycled around then went swimming for a few hours and had lunch at the pool then went to our house, on check out which was 10 but think it’s 9 for now? After loading up the car we went for a walk then a swim had lunch in the sports bar and left about half 3 or so. We had 4 trips to the pool for the 3 night stay and stayed each time for about 3 hours. We loved the place and booked quite quickly to go back but as it stands I don’t see the value in the trip.


  • Registered Users, Registered Users 2 Posts: 664 ✭✭✭starbaby2003


    salmocab wrote: »
    Yeah we arrived at 11 got the bikes cycled around then went swimming for a few hours and had lunch at the pool then went to our house, on check out which was 10 but think it’s 9 for now? After loading up the car we went for a walk then a swim had lunch in the sports bar and left about half 3 or so. We had 4 trips to the pool for the 3 night stay and stayed each time for about 3 hours. We loved the place and booked quite quickly to go back but as it stands I don’t see the value in the trip.

    That sounds great. Our kids are young so I’m not sure we would stay. However we would have loved to have gone to the pool on the Friday.


  • Registered Users, Registered Users 2 Posts: 6,104 ✭✭✭Trigger Happy


    You get three two hour sessions in the pool on a four night stay at the moment according to their website.

    I stand corrected, just reread their website...
    You may only pre-book your pool sessions in advance for between 3pm on your arrival day and before 1pm on your departure day, any other times will be automatically cancelled.
    Entry is available in 2-hour time slots and on a pre-bookable basis only.
    Please pre-book and arrive fifteen minutes before your time slot with your entire party
    Pre-bookable sessions are limited per booking.
    For 3 and 4 night stays sessions are limited to two per break
    For 7 night stays sessions are limited to four per break.
    You must ensure your entire party is booked onto the same session if you all wish to visit the pool during your break
    There will be a small charge of 10p/c per person per session, which will be donated to Together for Short Lives /Barretstown
    There will be temperature checks in place on arrival
    Social distancing will be in place throughout the facility, including our changing rooms and rides and slides
    Please limit the number of items you bring with you on your visit. Towels and personal items must be kept in your locker while you are enjoying the pool
    Please arrive already wearing swimwear under your clothes, showers and hair dryers won’t be available
    Food and drink will not be available to purchase
    The wave pool will be open, but we will not be operating the wave machine
    We only allow guests who are dressed in beachwear style clothing with no shoes on into the poolside areas of our Subtropical Swimming Paradise, even if only spectating
    Baby changing facilities are guaranteed during these pool session times 8-10am, 12-2pm & 4-6pm


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    Is anyone else with a current centerparcs booking spitting out their coffee at the new pricing? It wasn't low cost holiday to begin with, but now it's just astronomical altogether.

    We booked back in 2019 , a week in June 2020 for €1490 (4 bedroom house for a week). Gave them a deposit of ~ 400 euro at the time.
    In June 2020 they were closed, so we deferred it to June 2021, price had increased to €1930.

    Looking at June 2021 now, the pool is minimal (3 x 2hr visits allowed, with no changing rooms available, Arrive and leave in your togs), chalk is removed from houses, activities limited. can't justify that spend for severely limited amenities, so we were again going to move it another year.
    Enquired today about deferring to June 2021, they are now telling me is €2405

    So, about instead of having a remaining 1000 to pay, we would go to having 2000 euro to pay on the same holiday.

    Considering cancelling altogether, it's a HUGE hike in prices. Surely next year we would get a fairly good foreign holiday for that money.


  • Registered Users Posts: 3,952 ✭✭✭Monokne


    notAMember wrote: »
    Is anyone else with a current centerparcs booking spitting out their coffee at the new pricing? It wasn't low cost holiday to begin with, but now it's just astronomical altogether.

    We booked back in 2019 , a week in June 2020 for €1490 (4 bedroom house for a week). Gave them a deposit of ~ 400 euro at the time.
    In June 2020 they were closed, so we deferred it to June 2021, price had increased to €1930.

    Looking at June 2021 now, the pool is minimal (3 x 2hr visits allowed, with no changing rooms available, Arrive and leave in your togs), chalk is removed from houses, activities limited. can't justify that spend for severely limited amenities, so we were again going to move it another year.
    Enquired today about deferring to June 2021, they are now telling me is €2405

    So, about instead of having a remaining 1000 to pay, we would go to having 2000 euro to pay on the same holiday.

    Considering cancelling altogether, it's a HUGE hike in prices. Surely next year we would get a fairly good foreign holiday for that money.

    I was looking at this recently.

    My best guess is that there are 4 possible reasons:
    1) Trying to recoup lost COVID revenue
    2) Trying to make up for the discounts they gave for deferring bookings (€100 off your next trip - at least it was for me)
    3) They may be running at a limited capacity so charging more for what is actually open
    4) It may just be that people are so desperate for a holiday they are booking in higher volume than normal further out than usual? I assume there is some sort of algorithm that drives prices up when this happens given their whole model is that it's way more expensive to go there at peak times.

    But yeah, it's going to be a proper hit in the pocket whenever we finally get round to going this year!


  • Moderators Posts: 12,385 ✭✭✭✭Black_Knight


    notAMember wrote: »
    Is anyone else with a current centerparcs booking spitting out their coffee at the new pricing? It wasn't low cost holiday to begin with, but now it's just astronomical altogether.

    We booked back in 2019 , a week in June 2020 for €1490 (4 bedroom house for a week). Gave them a deposit of ~ 400 euro at the time.
    In June 2020 they were closed, so we deferred it to June 2021, price had increased to €1930.

    Looking at June 2021 now, the pool is minimal (3 x 2hr visits allowed, with no changing rooms available, Arrive and leave in your togs), chalk is removed from houses, activities limited. can't justify that spend for severely limited amenities, so we were again going to move it another year.
    Enquired today about deferring to June 2021, they are now telling me is €2405

    So, about instead of having a remaining 1000 to pay, we would go to having 2000 euro to pay on the same holiday.

    Considering cancelling altogether, it's a HUGE hike in prices. Surely next year we would get a fairly good foreign holiday for that money.

    Supply and demand I guess. Everyone, like yourself, wants to rearrange their 2020 holiday for 2021. Everyone in for May 2021 or mid term bookings will be pushing into June/July/August. No one going on foreign holidays, so they're looking for a staycation. There's so much demand for center parcs they can ask what they want really. You're only considering cancelling as it is, so there's a part of you that still might pay up for that family break.

    I hate center parcs monopoly on these family parks (is there any alternative in Ireland?), but if people are willing to pay it, of course they'll ask for it. When foreign travel opens up, and the peak season vacation time isn't squashed (ie. mid term holidays exist, summer is end of May->Aug) center parcs should have less demand.

    We're lucky enough that our 2 are not in school yet, so we've rescheduled our April 2020 to April 2012 Sept 2021, and it was only maybe €200 extra (about 40% more). We'll get there eventually.


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  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    The reality is they are really busy booking wise and if people will pay those prices then they will charge them. This year especially people aren’t going abroad so that makes somewhere like CP even more premium than before. Hotels I’ve looked at for the summer for weekends away or whatever are all charging top dollar especially places with pools I find.
    It’s a great place but I wouldn’t be paying those prices especially with pool restrictions.
    Btw 2k for 8 people for 7 nights isn’t as crazy as it sounds it’s 250 per person for a week.


  • Registered Users, Registered Users 2 Posts: 24,460 ✭✭✭✭lawred2


    We've moved ours into May 2022.. Been rescheduled twice now


  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    lawred2 wrote: »
    We've moved ours into May 2022.. Been rescheduled twice now

    I had one that I just cancelled. We’ll just hold off until restrictions are gone and book a random low season weekend. Let the older lad take a Friday and Monday off school and get a reasonable enough price.


  • Registered Users, Registered Users 2 Posts: 20,211 ✭✭✭✭Cyrus


    salmocab wrote: »
    The reality is they are really busy booking wise and if people will pay those prices then they will charge them. This year especially people aren’t going abroad so that makes somewhere like CP even more premium than before. Hotels I’ve looked at for the summer for weekends away or whatever are all charging top dollar especially places with pools I find.
    It’s a great place but I wouldn’t be paying those prices especially with pool restrictions.
    Btw 2k for 8 people for 7 nights isn’t as crazy as it sounds it’s 250 per person for a week.

    the price doesnt look nearly as mental when you compare it to air bnb prices.

    peoples options are limited unfortunately.


  • Posts: 0 ✭✭✭✭ Willow Raspy Smile


    Am booked to go in May 2022, it's saying on the website that for a 3 or 4 night stay you can only book to go to the pool twice, seems a bit disappointing, how strict are they on that once you get there? We booked for 4 nights so seems to mean we can't go to the pool for 2 of the days we're there (not counting the checkout day as you've to go early anyway).



  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    That’s a Covid restriction that will almost certainly be gone by the time you go. It will likely be increased to one a day very soon like their English parks and then even that dropped at some stage soon enough.

    also just on check out you only need to leave the cabin early and can use the park and facilities all day.



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  • Registered Users Posts: 1,382 ✭✭✭FFVII


    See they cant get staff, managers to cleaners revolving door. Must be awful to work there.



  • Registered Users Posts: 87 ✭✭rorymagory


    I was up there last weekend. The restaurants are very short staffed. You'd see some of the same staff in the sports bar in the morning as you would in the restaurant at night. That's a long day.

    Every member of staff that i came accross, from wait staff to porters to the activity guides, were absolutely sound out though.



  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Colleges and schools are back. Many places have the exact same problems.

    Being located in a low population area doesn't help.


    But to jump to the conclusion that a problem affecting many similar businesses is down to quality of work environment is something someone with a fierce jealousy would come out with.


    Some people just hate that center parcs has been hugely successful.



  • Registered Users, Registered Users 2 Posts: 13,648 ✭✭✭✭fits


    Going again in January. Can’t wait! Just hope the pool restrictions are lifted by then.



  • Registered Users, Registered Users 2 Posts: 16,517 ✭✭✭✭whisky_galore


    Center Parcs. Where dreams of travelling to exotic countries go to die.



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  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    There are people just wishing it fails for some reason, it’s been massively successful and they are going to expand which I doubt they’d be doing if they felt they’d struggle to staff the extra areas.



  • Registered Users, Registered Users 2 Posts: 20,211 ✭✭✭✭Cyrus


    that dies when you have kids, hardly center parcs fault 😁



  • Registered Users Posts: 417 ✭✭chosen1


    Two completely different holidays.

    I enjoyed going to as many countries as I could when I was child free but would I bring my two under fives off on a plane to an exotic country? Not a chance.

    Been to centerparcs three times so far and have to say it is expensive, but worth every penny for the convenience of getting all in the car and just driving and the facilities they have there that I haven't found anywhere else in Ireland.



  • Registered Users, Registered Users 2 Posts: 596 ✭✭✭MSVforever


    I like the center parcs in the Netherlands. You can buy day tickets to use their aqua world. I think it was around €20 per person for the whole day.



  • Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭Bio Mech


    We went in late july, The kids loved it. I hated it. The lodges werent great and there was no outdoor space at the lodge. Bar a tiny BBQ area at the back. Fittings were cheap in the lodge (cheap crap frying pan etc), dishes were put away wet so were musty and had to be cleaned again before use. The safe in the room was broken. There were no forest trails or picnic areas that I could find outside of the central town area and it felt very much like you were hemmed in. The food in the restaurants was surprisingly good. We went in the heatwave and the lake stank and there were many dead fish (sticklebacks) floating around.

    On 4 separate occasions I heard staff complaining about residents. On one occasion we were woken by a supervisor giving out to staff out the back of the adjacent lodge (right outside our bedroom window) that they hadnt been dong a great job cleaning the lodges. The supervisor then left and one of the staff members sat out there crying and complaining to a colleague that the residents were all filthy. The same staff member was also griping as she walked past the tennis courts and a group of cleaners were complaining that the residents were "all the same, who do they think they are" up at the car park while I was at my car boot retrieving something.

    Two of the climbing staff at the outdoor centre complained that a resident asked where a particular lodge was and the staff member said "like how the f**k should i know, I didnt memorise the f**king map". This was within earshot of me and my 7 year old.

    So that all left a bad taste in my mouth.

    On the flip side the staff in the main square, restaurants and guides for all other activities were great, helpful, pleasant.

    The pool was excellent, spa was brilliant. Actually all the activities were really good. We booked a week, way too long. If going back I would book maybe 3-4 days tops and fill out the whole time with activities (a lot was booked out very quickly).

    I would go again but I would have to be dragged. Not my type of place at all. But as I said the kids loved it and much preferred it to the following week by the beach in Clare. I was the opposite.



  • Registered Users, Registered Users 2 Posts: 1,363 ✭✭✭dePeatrick


    There’s a forest trail right around Centre Parc with picnic areas beside the river. I walk there regularly.



  • Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭Bio Mech


    It’s not in centre parcs though is it? It’s not part of the centre parcs development? And can’t be accessed on foot from within the park without going out on the road?

    maybe I’m wrong but I certainly didn’t see it on any of the maps in the park. I saw it on google maps but couldnt see a way to get to the river without leaving the park and driving around



  • Registered Users, Registered Users 2 Posts: 13,648 ✭✭✭✭fits


    Yeah I would think a week is a long time there. But still looking forward to our weekend in January. I was there just after it opened so hope the accommodation standard is holding up.



  • Registered Users, Registered Users 2 Posts: 1,363 ✭✭✭dePeatrick


    Yes you’re right, you do have to go out on the road to access the walk, worth it though, I do many walks in forests and woods in the area and that one is my favourite.



  • Registered Users, Registered Users 2 Posts: 1,363 ✭✭✭dePeatrick


    Looking at the map of the walk, sorry don’t know how to upload, you can start on the walk at the Centre Parcs entrance.



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  • Registered Users Posts: 1,382 ✭✭✭FFVII


    Just walk across the new bridge, sure that's why it was put there. No need to go out on road.



  • Registered Users Posts: 1,023 ✭✭✭Ashbourne hoop


    You would get an excellent foreign holiday for €2405. That's mad money for Centre Parks.



  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab




  • Registered Users, Registered Users 2 Posts: 12,619 ✭✭✭✭mariaalice


    Has anyone ever been to Kellys of Rosslare for a holiday with children some seem to love it might be an alternative?



  • Registered Users, Registered Users 2 Posts: 2,207 ✭✭✭witchgirl26


    We've been twice now to Center Parcs - once in September 2020 & then again in July 2021. Have to say I was impressed with it both times. Is it a holiday that I'd necessarily choose to go on all the time, nope. But is it great when you've kids with the stuff to do, yep it is.

    The pool sessions I do think they could increase in terms of number per length of booking but I did like the fact that it meant we didn't spend our whole time there and did other things. I don't know where that other poster was looking for trails & picnic benches that they didn't find them but we did a load of cycles & walks around & found picnic benches dotted around the place. Maybe it helped that we'd done one of the nature walks the first time around so saw some of the back trails etc.

    Found the staff to be so lovely and accommodating both times. And some of the staff in the restaurants even remembered us from our previous visit which was an unexpected surprise.

    Yes the quality of the kitchen ware isn't majorly high but to be honest, is it ever anywhere you go be it Center Parcs or a self-catering house somewhere. Why would you put expensive things in that are much more likely to get misused. That said, while the furnishings weren't exactly top end, the bed was comfy, the fact that a cot was provided without having to request and everything was seriously clean was good enough for me.

    The only thing I'd mark them down on is the lack of activities currently available for the under 3 year olds. Most of the normal ones for this age group are indoors which means they are severely limited. What we did manage to book in for was great but I would have liked a little more choice being there so my little boy could have done more. Hopefully the more covid restrictions ease, the more activities will come back.



  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭notAMember


    Kelly's is fairly well booked out from now to forever as well. :)


    My impression is that Kelly's is a totally different experience. Centerparcs suits an outdoorsie self-catering family more with the pools, cycling, lodges etc. The kind of break booked in Kellys is more about adults chilling out. Kids clubs, the spa, all inclusive food. It's just a different type of holiday really. The one you come home a stone heavier from!



  • Registered Users Posts: 1,382 ✭✭✭FFVII


    Who are these people that hate it's succesful? Couple of ye keep saying this. Center P allow a certain amount of time to clean a lodge, that's fine until a guest rubs a number 2 on the walls or **** in the top oven. If the cleaner runs over time to clean this they are not paid. That's why they can't keep staff in Accomodation. Push, Push, Push for poxy minimum wage on **** contracts so they don't have to give breaks. Kip of a place. Wanna guess why they can't keep staff in any other department except one? Lidl are the same, no strangers to the WRC those guys the way they treat staff. Jealousy you say, haha.



  • Registered Users Posts: 1,023 ✭✭✭Ashbourne hoop




  • Registered Users, Registered Users 2 Posts: 1,137 ✭✭✭spakman


    like it or not, most people are primarily concerned with the guest experience rather than staff terms of employment.

    Guests wouldn't be aware of any staff issues and probably wouldn't want to be - they're on their holidays!



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  • Registered Users, Registered Users 2 Posts: 11,410 ✭✭✭✭salmocab


    The poster said 4 bedroom, they 4 bedrooms houses hold 8 people. Plus a toddler if you want. You pay per lodge or apartment, Center Parc is expensive especially at peak times but it’s difficult to compare like with like on other holidays as it’s the most expensive lodges that tend to get quoted when people are comparing. In low season you could get a 2 bedroom lodge for less than 400 for 3 nights, it would be difficult enough to get 3 nights in Spain in off season for that for 2 adults and 2 kids.



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