AddressPal & Lockers - An Post's Parcel Service SEE MOD WARNING FIRST POST

0xzmro3n4y7lb5 · 10-08-2020 5:43pm

So was wondering would people think it's worth it ordering this from USA.

https://www.ikea.com/us/en/p/kallax-insert-for-bottles-white-80401292/

My Sister was talking about it and they don't do them here.

It would cost $5 to get it delivered to the Addresspal in US and then somewhere between €15.99 and €20.99 to get it from Addresspal plus wherever customs calculate.

I'd probably make 10 of them for the price if I was able.

But I like to get gifts of things that the person wants and won't get themselves.

I suppose part of me is curious about the Addresspal US too.

el Fenomeno · 10-08-2020 5:55pm

Similar on Etsy for a fraction of what it would cost you via US AddressPal.

https://www.etsy.com/uk/listing/252908915/ikea-kallax-expedit-regal-use-for-9

0xzmro3n4y7lb5 · 10-08-2020 5:56pm

el Fenomeno wrote: »

Similar on Etsy for a fraction of what it would cost you via US AddressPal.

https://www.etsy.com/uk/listing/252908915/ikea-kallax-expedit-regal-use-for-9

Thank you very much. I've heard of Etsy but never used it.

el Fenomeno · 10-08-2020 7:41pm

Julissa Freezing Samaritan wrote: »

Thank you very much. I've heard of Etsy but never used it.

It's a very reliable site - well, it's like eBay in that it's just full of vendors selling their own stuff so it depends who you're buying from. That seller has nearly 900 reviews, with 30+ for that item alone so seems reliable.

barryribs · 11-08-2020 10:35am

I ordered a digital camera last week from Amazon and never even considered the battery an issue. I've no doubt it has been intercepted, and rightly so, it is 100% my fault.

I'm looking for some advice on what to do, my understanding is that Addresspal return items to the seller, so if I log a return to Amazon, this should suffice? I'm flying blind a little bit as haven't gotten any notification from Addresspal and it's a significant amount I've spent - albeit I understand that I am likely to incur a cost because of my stupidity.

joe123 · 13-08-2020 11:37am

Hey, first time using Address Pal. I got word from Honor (the selling website) and their courier DHL that the package was delivered yesterday.

I have it set to be pick up at local post office. Just wondering roughly what sort of timeframe am I looking at now for it to land in the local post office?

I read that I wont get any notification from An Post now until its ready for pick up right?

ACitizenErased · 13-08-2020 1:34pm

joe123 wrote: »

Hey, first time using Address Pal. I got word from Honor (the selling website) and their courier DHL that the package was delivered yesterday.

I have it set to be pick up at local post office. Just wondering roughly what sort of timeframe am I looking at now for it to land in the local post office?

I read that I wont get any notification from An Post now until its ready for pick up right?

Usually 3-4 working days for me anyway

0xzmro3n4y7lb5 · 13-08-2020 1:37pm

joe123 wrote: »

Hey, first time using Address Pal. I got word from Honor (the selling website) and their courier DHL that the package was delivered yesterday.

I have it set to be pick up at local post office. Just wondering roughly what sort of timeframe am I looking at now for it to land in the local post office?

I read that I wont get any notification from An Post now until its ready for pick up right?

That's right no notification until it's ready for collection.

It's a while since I used Addresspal so maybe others have a different experience but I think it's about 7-10 days between drop off and ready for collection.

Discodog · 13-08-2020 4:24pm

I usually use the collect from PO service but decided to try home delivery. It says delivery in 3 to 4 working days but my item has been showing as at Heathrow for two days.

Discodog · 14-08-2020 5:24pm

Anyone know if AP Home deliveries happen on a Saturday in Galway? I have an item showing in Dublin today.

Exclamation Marc · 14-08-2020 7:12pm

Discodog wrote: »

Anyone know if AP Home deliveries happen on a Saturday in Galway? I have an item showing in Dublin today.

If your local post gets delivered on Saturdays yes. If not, no.

Discodog · 14-08-2020 7:16pm

Exclamation Marc wrote: »

If your local post gets delivered on Saturdays yes. If not, no.

I have just read that parcels can be delivered but not mail.

1hnr79jr65 · 16-08-2020 7:43pm

I am trying to figure out which of these services is best. Should I be using parcel motel, parcel wizard or address pal ?

VG31 · 16-08-2020 8:15pm

Sour Lemonz wrote: »

I am trying to figure out which of these services is best. Should I be using parcel motel, parcel wizard or address pal ?

Parcel Motel are definitely the fastest in my experience. Most parcels are stored between 2-4 am the next day in my motel if they are delivered early enough to Newtownabbey. The rest are nearly always stored by the following night. Their customer service isn't supposed to be great but I haven't had reason to contact them in years.

I've only used AddressPal a few times and haven't had any problems. They are significantly slower than PM however, about 5 days on average. I only tend to use them when sellers won't ship to NI.

I haven't used Parcel Wizard in over a year now because I had some bad experiences. The home delivery at no extra cost is handy though.

SCOOP 64 · 16-08-2020 8:21pm

Never had any problems with Pparcel wizard,saying that no problems with Address Pal either but only use when i have too,haven't used parcel motel in a long time because don't deliver to door.

Davy · 17-08-2020 1:18pm

Sour Lemonz wrote: »

I am trying to figure out which of these services is best. Should I be using parcel motel, parcel wizard or address pal ?

They all do more or less the same thing, its just up to you and what suits you better. All will have issues from time to time.

Example; If you work in an office, and cant get deliveries to work, then parcel motel makes sense as you cant get to a post office, and you're not home to accept PW delivery.

Example; if your working at home, then PW will deliver it to you for the same price as PM.

Do you prefer to collect out of hours? - Parcel motel is best for this, but PW do have shops you can collect from but depends on location.
Do you prefer home delivery? - PW is best as it cost is the same as collection, and very flexible on size.
Need to deliver to UK mainland? - If so then its AddressPal.

Discodog · 17-08-2020 5:09pm

Two items were delivered to AP UK on Tuesday for home delivery. One got to me on Thursday & the other is still showing as "Sorted in Park West Dublin" on the 11th Tuesday - so almost a week ago. I paid €9. Has anyone ever been refunded for late delivery ?

joe123 · 17-08-2020 5:10pm

joe123 wrote: »

Hey, first time using Address Pal. I got word from Honor (the selling website) and their courier DHL that the package was delivered yesterday.

I have it set to be pick up at local post office. Just wondering roughly what sort of timeframe am I looking at now for it to land in the local post office?

I read that I wont get any notification from An Post now until its ready for pick up right?

Just to update my own experience, it took two more days and I had notification my package was ready for pick up. So in total it took a turnaround of 4 days. Great service.

DriveSkill · 18-08-2020 9:53am

My perspective :

ParcelMotel : Have used them probably close to 100 times, generally found them very good and having option of 24/7 collection is very flexible. Delivery can be a bit slower (3-4 days as opposed to 1-2 after it arrives at their hub) as expected in very busy times coming up to Christmas etc. If you are close to a Nightline depot then oversize parcels can be collected there but there is an extra cost. Also can be used for sending parcels at pretty reasonable rates. Any time I have contacted their customer support I found them very helpful.

AddressPal : Only used them once but had a dreadful experience as their customer support is shockingly bad. My parcel was never found even though it had tracked delivery to their UK hub. So from my point of view would not use them again.

ParcelWizard : have an account but never used so no idea really!

eiei0 · 20-08-2020 6:02pm

Hi All

First time using AP I got a package delivered to there NJ location, when will I or even will I hear anything before it arrives at my door, I see people talking about tracking ect how did the get tracking numbers ??

Thanks

VG31 · 20-08-2020 6:25pm

eiei0 wrote: »

Hi All

First time using AP I got a package delivered to there NJ location, when will I or even will I hear anything before it arrives at my door, I see people talking about tracking ect how did the get tracking numbers ??

Thanks

You should get an email with a tracking number a few days after it is delivered to NJ.

whiterebel · 20-08-2020 8:43pm

eiei0 wrote: »

Hi All

First time using AP I got a package delivered to there NJ location, when will I or even will I hear anything before it arrives at my door, I see people talking about tracking ect how did the get tracking numbers ??

Thanks

First Post in the thread explains all: https://addresspal.anpost.ie/how-it-works

L_S1991 · 07-09-2020 10:04pm

Looking to use Address Pal to order some things from Target in the US. When I add things to my basket, it says they'll be delivered on different days (some have 2 day shipping, some have standard shipping etc.), so I am now wondering, will Address Pal charge me for multiple deliveries if they receive them separately/ship them separately? Anyone have any experience of this?

seekers · 07-09-2020 10:14pm

L_S1991 wrote: »

Looking to use Address Pal to order some things from Target in the US. When I add things to my basket, it says they'll be delivered on different days (some have 2 day shipping, some have standard shipping etc.), so I am now wondering, will Address Pal charge me for multiple deliveries if they receive them separately/ship them separately? Anyone have any experience of this?

Probably will they charge per parcel even when delivered together

Exclamation Marc · 07-09-2020 10:36pm

L_S1991 wrote: »

Looking to use Address Pal to order some things from Target in the US. When I add things to my basket, it says they'll be delivered on different days (some have 2 day shipping, some have standard shipping etc.), so I am now wondering, will Address Pal charge me for multiple deliveries if they receive them separately/ship them separately? Anyone have any experience of this?

Yep, as said above. They'll be treated as separate packages and you'll be charged per package that arrives. They won't be collated for postage or customs.

Somedaythefire · 11-09-2020 4:37pm

So I used AddressPal to buy an item last week, it was delivered on Monday but there's been no movement on it despite another separate item arriving on Monday and being delivered yesterday. After thinking about it, it may be a prohibited item. What is the process for that? Is it sent back to the store?

Exclamation Marc · 11-09-2020 4:55pm

Somedaythefire wrote: »

So I used AddressPal to buy an item last week, it was delivered on Monday but there's been no movement on it despite another separate item arriving on Monday and being delivered yesterday. After thinking about it, it may be a prohibited item. What is the process for that? Is it sent back to the store?

I had an item delivered last Monday which is still in transit.

Meanwhile, I had another delivered on Tuesday which is now with me and one on the Thursday which is in customs.

So could be a delay on whatever carrier was in that route.

Somedaythefire · 11-09-2020 4:56pm

Exclamation Marc wrote: »

I had an item delivered last Monday which is still in transit.

Meanwhile, I had another delivered on Tuesday which is now with me and one on the Thursday which is in customs.

So could be a delay on whatever carrier was in that route.

Weird. I got the notification that it was delivered by DPD in the UK but have heard nothing from AddressPal. I guess I'll just stay optimistic.

Exclamation Marc · 11-09-2020 7:14pm

Somedaythefire wrote: »

Weird. I got the notification that it was delivered by DPD in the UK but have heard nothing from AddressPal. I guess I'll just stay optimistic.

I should say mine were all US deliveries. But still, Monday was a weird day for tracking for me.

whiterebel · 11-09-2020 8:19pm

Somedaythefire wrote: »

So I used AddressPal to buy an item last week, it was delivered on Monday but there's been no movement on it despite another separate item arriving on Monday and being delivered yesterday. After thinking about it, it may be a prohibited item. What is the process for that? Is it sent back to the store?

If its on the prohibited list they'll send it back if they find it.

Somedaythefire · 16-09-2020 1:46pm

whiterebel wrote: »

If its on the prohibited list they'll send it back if they find it.

Thank you! I think there has been movement on it and it wasn’t prohibited but I can’t be sure if it was that package or another one.

PopTarts · 17-09-2020 4:16pm

Quick question please.

Won a prize not realising it was for UK residents only (England / Scotland / Wales) so I don’t think I can use Parcel Motel which is a Northern Ireland address.

Is AddressPal the same or does it deliver to one of the above?

Thanks

seekers · 17-09-2020 4:21pm

PayPal delivers to a UK mainland address near London

The_Conductor · 17-09-2020 4:23pm

PopTarts wrote: »

Quick question please.

Won a prize not realising it was for UK residents only (England / Scotland / Wales) so I don’t think I can use Parcel Motel which is a Northern Ireland address.

Is AddressPal the same or does it deliver to one of the above?

Thanks

Yes the address they use is- Hatfield, Hertfordshire (England).

PopTarts · 17-09-2020 4:26pm

The_Conductor wrote: »

Yes the address they use is- Hatfield, Hertfordshire (England).

Thanks a million! That’s great. Hopefully they will send prize there.

I played on the uk site rather than the Irish one and actually won something.

larchielads · 23-09-2020 3:39am

Ordered item on ebay from uk usin addreess pal home delivery. Item stuck in heathrow since sept 11th. Rang address pal twice on the matter. No updates after ringin twice. Anyone have anythin similar and if and how was it resolved?

bassy · 23-09-2020 3:43am

larchielads wrote: »

Ordered item on ebay from uk usin addreess pal home delivery. Item stuck in heathrow since sept 11th. Rang address pal twice on the matter. No updates after ringin twice. Anyone have anythin similar and if and how was it resolved?

bought a pc monitor on ebay last wednesday and got a text this morning to say its in my local PO for collection.

grimeire · 23-09-2020 8:15am

larchielads wrote: »

Ordered item on ebay from uk usin addreess pal home delivery. Item stuck in heathrow since sept 11th. Rang address pal twice on the matter. No updates after ringin twice. Anyone have anythin similar and if and how was it resolved?

This happened to me before I ordered a server from the UK and as they would not post to northern Ireland for parcel motel so had to use Address pal. After 2 weeks of waiting there was no sign of the server. Rang address pal multiple times and they said they didnt have it.

Contacted the seller and they said it was delivered but they didn't have proof of delivery. Gave the seller another 2 weeks and the server still did not come and address pal said they didnt have it so opened a dispute and ordered another server this time was able to use parcel motel.

New server came and the next day i get a message from address Pal that they had an item for me which i knew was the first server since that was all i ever used address pal for. Checking the delivery date on the server over 5 weeks had past since the server was delivered to address pal and that whole time they said they didnt have it.

Was stuck with 2 servers all because of address pal. I would only advise you use it if you have no other opinions and dont mind waiting to get items. Parcel motel had the second server less than 24 hours before it was in the collection locker.

larchielads · 23-09-2020 1:41pm

grimeire wrote: »

This happened to me before I ordered a server from the UK and as they would not post to northern Ireland for parcel motel so had to use Address pal. After 2 weeks of waiting there was no sign of the server. Rang address pal multiple times and they said they didnt have it.

Contacted the seller and they said it was delivered but they didn't have proof of delivery. Gave the seller another 2 weeks and the server still did not come and address pal said they didnt have it so opened a dispute and ordered another server this time was able to use parcel motel.

New server came and the next day i get a message from address Pal that they had an item for me which i knew was the first server since that was all i ever used address pal for. Checking the delivery date on the server over 5 weeks had past since the server was delivered to address pal and that whole time they said they didnt have it.

Was stuck with 2 servers all because of address pal. I would only advise you use it if you have no other opinions and dont mind waiting to get items. Parcel motel had the second server less than 24 hours before it was in the collection locker.

Think ill do the same as u. Only use it as last resort sort of thing. Now in sayin that ive used their post office collection multiple times with no hassle.
My order was 20euro to deliver from uk to my house, and address pal was 6.49 euro so opted for that for the savings.
The item isnt even for me its for someone else which makes it worse as theyve already paid me

The_Conductor · 23-09-2020 2:00pm

larchielads wrote: »

Ordered item on ebay from uk usin addreess pal home delivery. Item stuck in heathrow since sept 11th. Rang address pal twice on the matter. No updates after ringin twice. Anyone have anythin similar and if and how was it resolved?

Bought some laptop components from the UK on Thursday (the 17th)- ready for collection in the Post Office right now (23rd). I can't argue with their service.

recipio · 28-09-2020 3:54pm

I've used them twice - once from the US and once from the UK. Normally I use Parcel Motel but some UK retailers want a premium for posting to NI. The service was OK but I now realise that every packet is opened in the US and you won't escape customs and vat. I prefer to use a forwarding agency like Shipito and if you can use USPS you might at least get away with no customs charges.
The UK address however offers more generous dimensions on the packet compared to PM. Who knows how all this will play out in January - I don't think the Government can start charging duties on UK packages or there will be blue murder. :eek:

whiterebel · 28-09-2020 3:58pm

recipio wrote: »

I've used them twice - once from the US and once from the UK. Normally I use Parcel Motel but some UK retailers want a premium for posting to NI. The service was OK but I now realise that every packet is opened in the US and you won't escape customs and vat. I prefer to use a forwarding agency like Shipito and if you can use USPS you might at least get away with no customs charges.
The UK address however offers more generous dimensions on the packet compared to PM. Who knows how all this will play out in January - I don't think the Government can start charging duties on UK packages or there will be blue murder. :eek:

You might want to have a look at the forum charter. Thanks

Rewired · 01-10-2020 11:30am

No matter how many times I tell Ebay sellers to include the exact (Addresspal) address provided, I keep getting sellers who STILL leave the AP code out because they don't consider it to be part of the address. This doesn't happen to me with the US AP code, which is shorter or with Parcel Motel's PMID. The UK AP code is just too damn long, it seems. Then Addresspal send me an email saying please use your full name and AP number. Maybe I should try putting it in the middle of the address for a change.

scamalert · 01-10-2020 6:08pm

Rewired wrote: »

No matter how many times I tell Ebay sellers to include the exact (Addresspal) address provided, I keep getting sellers who STILL leave the AP code out because they don't consider it to be part of the address. This doesn't happen to me with the US AP code, which is shorter or with Parcel Motel's PMID. The UK AP code is just too damn long, it seems. Then Addresspal send me an email saying please use your full name and AP number. Maybe I should try putting it in the middle of the address for a change.

ebay operates tight policy where address on paypal invoice has to be 100% correct, doesnt matter what it says label should include all the details. if someone considers to opt it out you can easily raise dispute with paypal if it causes you any loss or damages etc.

that said as someone who sells sometimes on ebay myself i have turned out few people over the years with dodgy addresses, that simply didnt look right to me in format etc, so would cancel sale over some crap, not being picky or anything but usually feedback of buyer/seller reflects are they ok, as some with under 10-20 rep in total arent worth hassle and headache, as ebay policy is 99% times always guaranteed to protect buyer, even if they are wrong.

that said using PW for years and never had issues with sellers tampering with address field as even PW address is usually name and then jumps to pw id and dpd depo address, which anyone who arent familiar would consider a bit dodgy, then again think awareness is around that people use couriers to get items, as it saves sellers and buyers money at the end of day, or should rather say in UK tracking costs only fraction what it does here, so theres a lot less risk when selling that item wouldnt show up as delivered or signed specially within uk.

DriveSkill · 01-10-2020 7:13pm

DriveSkill wrote: »

Did you get anywhere with this ? I got to a dead-end with my attempts locating mine which apparently was delivered to them on June 29th but they refuse to accept it ever arrived, so I've given up. Part of me still thinks it might be sitting in a corner somewhere and they just didnt find it yet and some day I might get a surprise message!

So over 2 months since I was last in contact with AP I got a txt last Friday (Sept 25th) to say there is a possible package for me but was missing my AP. So great I think finally - they have finally found my package from last June! I hadnt used them since. I emailed them back that day quoting the reference from the txt and ...... nothing...zero further contact. I decided to ring on Wed to check and of course as before while the guy I was speaking to was nice and polite he could provide zero info, the reference number I had seemed to mean nothing to him - it was more of the same "let me take your details and I can open a request to the warehouse" Couple of hours later I got an email to say they had checked my local post office and there was no parcel waiting for me

It was never supposed to go to the post office! Really shambles of a customer service!

So I dont know now whether the parcel they found is my one or not! Anyone who got one of these txts before and if it turned out NOT to be for you did you get any followup to tell you so or are you just left in the dark ?

bassy · 01-10-2020 7:34pm

to be honest i,ve never had trouble using addresspal,but maybe im one of the lucky ones to have avoided delay missing parcels etc

Ro-76 · 06-10-2020 9:08pm

Has anyone had part of a package go missing?

I ordered a few small items (faceplate for lutron pico audio remotes) and mounting plates through home depot. It finally arrived today and half the items are missing. It was opened by addresspal and also by customs in Dublin. Even though the faceplate are just plastic surrounds, they would come under electrical accessories in home depot. Might they have been confiscated because not CE marked? No response from customs or addresspal yet.

Lazy Bhoy · 07-10-2020 2:38pm

I have used AddressPal today for just the 2nd time.

Back in July I had a package delivered from the UK which was within the required size dimensions and under the required weight of 20kg.

The package was delivered to my local post office the following week and I colected it without any problems.

I thought it was a really handy service and was pleased with the results. This week I re-ordered the exact same package from the exact same supplier. However, instead of it been delivered to my local post office again, I have just got an email informing me that the package will be delivered to my home and my card has been charged €13.49

I used the same address and number as the last time so I can't see why this would be the case. I have emailed them but I have got no response yet and I have been trying to phone them but they dont answer.

I will not be able to wait in for the package as I will be working (That was my reason for using the service in the first place).

I am not exactly filled with confidence in this service, since it is just the 2nd time using it and already they have screwed up.

Spocker · 07-10-2020 2:50pm

Is your AP number the long or short one? The short one is used for home delivery (from the UK/US), the longer one for PO delivery from the UK.

Truckermal · 07-10-2020 3:00pm

Spocker wrote: »

Is your AP number the long or short one? The short one is used for home delivery (from the UK/US), the longer one for PO delivery from the UK.

I'd say so as I got caught out like that and the daughter ordered about 8 different items!

AddressPal & Lockers - An Post's Parcel Service SEE MOD WARNING FIRST POST

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