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TP Link Extender - Can't find MY 5g, but can see everyone elses.

  • 15-05-2021 10:39pm
    #1
    poker--addict
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭


    Hi all,

    So new extender, 2.4 connects up fine. The router 5g, which is visible on phone and laptop, will not appear when scanning in TP link app (or the web browser way).

    My neighbours broadband is also imagine, I can see their 5G, and everyone elses, so I assume its not a setting related to imagine routers? Where is mine? Why is it hidden from TP?

    :confused:

    😎



Comments

  • #2
    Nowso
    Moderators, Sports Moderators Posts: 5,701 Mod ✭✭✭✭Nowso


    poker--addict wrote: »
    Hi all,

    So new extender, 2.4 connects up fine. The router 5g, which is visible on phone and laptop, will not appear when scanning in TP link app (or the web browser way).

    My neighbours broadband is also imagine, I can see their 5G, and everyone elses, so I assume its not a setting related to imagine routers? Where is mine? Why is it hidden from TP?

    :confused:

    extender may be set to use the 2.4 and not the 5g in its set up


  • #3
    poker--addict
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭poker--addict


    thank you for fast reply. What setting could this be? It is TP link RE220

    😎



  • #4
    Nowso
    Moderators, Sports Moderators Posts: 5,701 Mod ✭✭✭✭Nowso


    poker--addict wrote: »
    thank you for fast reply. What setting could this be? It is TP link RE220

    log in to the settings of the extender . there are various set up options and software updates on them to install n things


  • #5
    poker--addict
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭poker--addict


    no update due so unfortunately that isnt the issue.

    😎



  • #6
    Nowso
    Moderators, Sports Moderators Posts: 5,701 Mod ✭✭✭✭Nowso


    https://www.tp-link.com/us/support/faq/1267/

    make sure ssid broadcast is not hidden


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  • #7
    poker--addict
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭poker--addict


    yup can see it on other devices

    😎



  • #8
    Nowso
    Moderators, Sports Moderators Posts: 5,701 Mod ✭✭✭✭Nowso


    poker--addict wrote: »
    yup can see it on other devices

    change your 5g channel as not all wifi channels show on all devices as different countrys use different wifi ranges


  • #9
    poker--addict
    Registered Users, Registered Users 2 Posts: 1,763 ✭✭✭poker--addict


    do imagine block access/mac filtering? that seems to be only thing TP link support can think of now.

    😎



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