Lynk taxi app 5 x €5 vouchers

groom · 11-02-2015 11:04am #1

Have seen a fair amount of taxis sporting this logo in the last week. Hopefully there'll be the constant drip of voucher codes like with Hailo

www.lynk.ie

https://play.google.com/store/apps/details?id=com.rightcab.eighttwentycabs

brk3 · 11-02-2015 11:23am

groom wrote: »

Have seen a fair amount of taxis sporting this logo in the last week. Hopefully there'll be the constant drip of voucher codes like with Hailo

www.lynk.ie

https://play.google.com/store/apps/details?id=com.rightcab.eighttwentycabs

How do I get the voucher(s)?

Ha Long Bay · 11-02-2015 11:31am

From website:

Our Press Release

#Lovelynk: Dublin’s first home-grown taxi app launches in the city today.

Lynk taxi app launches across Dublin city today with €25 credit with every download

February 9th 2015: Lynk is launching across Dublin city today as Ireland’s first home-grown taxi app with €25 credit pre-loaded onto every new account, that’s €5 off the first 5 rides.

groom · 11-02-2015 12:02pm

brk3 wrote: »

How do I get the voucher(s)?

-

When you register on your new Lynk app, as a Reward you will receive -

€25 Lynk Credit! Free! Already preloaded onto your app.

That's €5 off each of your first 5 rides!

To receive your Lynk Rewards simply register a valid credit card on your Lynk app and book a taxi choosing the ‘Pay by Card’ option.

Remember, you cannot claim your reward when you book and pay by cash.

bk · 11-02-2015 1:12pm

I don't think this will take off like Hailo or Uber.

This is just the old 8202020 cabs radio company rebranded as Lynk

Most taxi drivers seem to absolutely hate the guy who runs this company, so I don't see many of them signing up for it. So I wouldn't use it if you were in a rush. Don't expect Hailo/Uber 2 minute wait times, think of it more like using a radio company.

Don't get me wrong, take advantage of this free credit, I know I will. But don't use it when you are in a rush.

bk · 11-02-2015 2:10pm

Is there any indication on the app of the free credit?

It seems I've already had the app installed! Turns out my 8202020 app turned into this Lynk app via an automated update!!!

But I don't see any indication of the free credit. I'm worried that I won't get the credit as I already had the app installed.

Also I see that the nearest taxi is 10 minutes away, versus 1 minute with Hailo.

Stevek101 · 11-02-2015 2:26pm

Knowing this crowd you'll probably never the 5er off.

hfallada · 11-02-2015 2:28pm

Its nice to see any Irish try and keep up with international competitors. Instead of the usually moaning about a new foreign company taking all their business

Rock Paper Scissors · 11-02-2015 4:35pm

iv e installed the app butt cant see the free credit anywhere

sidcon · 11-02-2015 5:44pm

Will be doing 2 short runs this tonight will use the app and let you know if I get this credit.

L1011 · 11-02-2015 6:43pm

Not the first Irish taxi app, despite the claims. Was one before hailo with bad fake Ross O'Carroll Kelly based add. It flopped

12-02-2015 9:28am

sidcon wrote: »

Will be doing 2 short runs this tonight will use the app and let you know if I get this credit.

How'd you get on?

sidcon · 12-02-2015 10:08am

Dónal wrote: »

How'd you get on?

1st trip could not get a taxi in Swords, so no joy.

2nd trip waiting 7 mins for car that was supposed to be 15mins (getting a call of drive to rush my pint :-( ), booked and paid for by card, fair came to €8.25 and driver knew nothing about discounts but sure they don't need to. No email from company to confirm price paid and in booking history it says the fare came to €8.25. Have to wait for bank to break down charges pending to see how much I actually got charged. I was on the rip so car was used for loads of different transactions.

12-02-2015 1:35pm

sidcon wrote: »

1st trip could not get a taxi in Swords, so no joy.

2nd trip waiting 7 mins for car that was supposed to be 15mins (getting a call of drive to rush my pint :-( ), booked and paid for by card, fair came to €8.25 and driver knew nothing about discounts but sure they don't need to. No email from company to confirm price paid and in booking history it says the fare came to €8.25. Have to wait for bank to break down charges pending to see how much I actually got charged. I was on the rip so car was used for loads of different transactions.

Thanks, please keep us informed on whether you were charged the full whack or not!

sidcon · 13-02-2015 11:12am

Dónal wrote: »

Thanks, please keep us informed on whether you were charged the full whack or not!

Update the €5 discount came through when charged to my card so it does work.

bk · 13-02-2015 11:17am

So I used this Lynk app last night. And yes, the €5 discount does seem to be working.

After I paid the driver, a window appeared in the app saying something like:

- Fare: €11
- Discount: €5
- Total: €6

And the email receipt I received doesn't mention the discount, but it does say:
- Fare: €11
- Total: €6

In the trip history it just says fare €11

So it looks like the discount is good. Though it hasn't come through on my credit card yet, so we will see.

Some other notes about the service.

The driver charged the €2 pick up fee, which Hailo doesn't leave their drivers charge. So really you are only getting a €3 discount over Hailo.

The driver clearly had zero training in how to use the app. He was a very nice chap, but he thought I had to put the fare into the app on my phone. I said I don't think so, if it is like Hailo, you should be putting the fare in the drivers app. He played around with it a little and figured out that yes, I was right.

Also it took the taxi about 10 minutes longer to arrive then would be normal with Hailo.

So in summary, I'll certainly use the 5 trips at €5 off, but once I've used them up, I can't see myself using it again, not with it costing €2 more then Hailo and less taxis.

EDIT: sidcon beat me too it

groom · 13-02-2015 11:21am

bk wrote: »

The driver charged the €2 pick up fee, which Hailo doesn't leave their drivers charge. So really you are only getting a €3 discount over Hailo.

And there was me thinking they were being serious about competing with Hailo

bk · 13-02-2015 11:26am

groom wrote: »

And there was me thinking they were being serious about competing with Hailo

I just checked their website and the FAQ says there should be no €2 booking charge.

So clearly either intentionally or due to a lack of training the driver wrongly charged that. I'll email them and see if they will refund it.

bk · 13-02-2015 12:49pm

Lynk got back to me and said:

As you availed of your €5 lynk reward this is inclusive of the pickup charge of €2 discount. For future reference when no lynk reward is used you will be given a discount €2.

Not very happy with that, pretty stingy, so really just a €3 discount over Hailo.

Also I'm not sure if the above is actually true. I hadn't told the driver about this discount I was getting and he just typed the total fare including the pick up fee into the drivers app, so I don't see how I wouldn't be charged the pick up fee on a normal trip. Unless they always automatically discount €2 when there is no "lynk reward". One to watch out for when the 5 trips run out.

It doesn't help that the trip history and receipt email don't indicate the discount properly.

groom · 13-02-2015 12:57pm

That makes no sense at all. Fudged reply

bk · 13-02-2015 1:04pm

groom wrote: »

That makes no sense at all. Fudged reply

Yup, I've emailed them back for clarification.

How I assume it works:
- Driver types full fare including pick up charge into the driver app
- If a "Lynk Reward" is applied then that comes off the full fare including pick up charge.
- If no "Lynk Reward" isn't applied then you automatically get a €2 discount off what the driver entered.

At least that is the only way I can figure it out. All very confusing from the customers perspective IMO.

hots · 13-02-2015 1:29pm

Tried to use this morning and had no luck getting a taxi on it at all, very annoying... Will try again at a quieter time to use up the free credit.

groom · 13-02-2015 1:32pm

I've been seeing heaps of taxis with the Lynk sticker. Really surprised that availability is such a problem.

L1011 · 13-02-2015 1:47pm

groom wrote: »

I've been seeing heaps of taxis with the Lynk sticker. Really surprised that availability is such a problem.

I'd say they're still prioritising business account work which is the main business they have - its just a rebrand of an existing taxi firm.

bk · 13-02-2015 2:01pm

groom wrote: »

I've been seeing heaps of taxis with the Lynk sticker. Really surprised that availability is such a problem.

They are just an existing radio company who has rebranded and launched a new app.

They are Global Taxi/8202020, one of the biggest Taxi radio companies in Dublin.

Despite that I think they have far fewer drivers then Hailo. You can easily see that for your self by launching both apps. Outside of the city center there are way more Hailo taxis, then Lynk taxis.

Also as L1011 says, given that they are a radio firm, I'd say corporate jobs get priority with them.

bk · 13-02-2015 2:02pm

dressyourface wrote: »

I've a 10 euro code for UBER taxi for dublin for new accounts - that's 10 quid off your first taxi

They use to give €20 off, not impressed.

Plus, you aren't allowed to post referral codes here on this forum.

bk · 17-02-2015 12:31pm

So Lynk got back to me to clarify this:

Rewards or offers applying to Card Bookings:

Only one reward applies at a time. If two rewards coincide on a booking only the higher value reward will apply. The current new customer offer is €5 off your first 5 bookings. After that our special offer of no pick up charge should apply but the driver enters the full fare in both cases. Your app will process the reward or offer.

Generally speaking the drivers would not be concerned with how we process our periodic promotions. So it's easier for all if the driver just enters the full fare and the app then deals with it.

Which is totally fair IMO, as long as it is clear. Was just a bit confusing initially.

So really it is a €3 saving over Hailo rather then €5. Still a saving either way.

Mountjoy Mugger · 17-02-2015 12:57pm

I see some drivers are using Hailo app and have the Lynk logo on their taxis. Is this legit?

bk · 17-02-2015 2:12pm

Mountjoy Mugger wrote: »

I see some drivers are using Hailo app and have the Lynk logo on their taxis. Is this legit?

Yup, totally, nothing stopping drivers using, Hailo, Uber and Lynk all at the same time.

And why not? Surely it is in the best interest of both drivers and customers.

Drivers benefit from getting as much work as possible.

Customers benefit from ensuring they get a taxi quickly no matter which app they decide to use.

groom · 17-02-2015 2:27pm

Customers benefit getting using the same taxi but using the app they have a voucher for

redhand07 · 17-02-2015 3:10pm

used it twice over the weekend, very poor.

first time i was was waiting 30 minutes when screen kept saying 8, even went to 4, in the end just canceled and got a hailo in 5 min. the app said i also was changed 10 euro, so waiting to see if my car is charged!!!

2nd time it worked, took only 10 min but app didn't find my location and driver was a little aggressive and racist. cost 11, was told i was changed 6

3rd time again took along time for car to come, couldn't see it coming and timing wasn't accurate.

in all a very poor app, stick with halio

Bmeen56 · 01-03-2015 11:23am

Wouldn't bother with Lynk. Have had two bad experiences using the app, the first one the guy was rude and the second driver tried to rip myself and my friends off, he already had the meter running even though he was outside the wrong house and I had put the exact house number in, Awful experience! We got out of the taxi and I was still over charged, the app is very slow also, Reccomend against it if you want a pleasant journey or don't want the driver being very rude!

CFC007 · 01-03-2015 1:16pm

Used it for the first time last night. No issues with the app or with the driver. Discount was applied also without issue. Would use it again.

rustyzip · 01-03-2015 4:57pm

I've used it twice and waited 25 mins both City centre. Will use up the other 3 vouchers but won't use again after!
Like previous poster, it will say 8 min wait then change to 15 than it says 'get ready your taxi is about to arrive' and you'll wait fir another 10 mins.
Customer service especially on the phone is appalling.

yannakis · 01-03-2015 7:40pm

It's so slow and so bad.. not even worth the pain for a €3 discount!

djmarkus · 02-03-2015 10:37am

Dont even bother. Worse than useless.

blahblah06 · 02-03-2015 8:00pm

Worked fine for me and I've used it 4 times. It's a new app and obviously not as many cars as Hailo but every company has growing pains. I'll continue to use it as I find the cars as generally better.

Lynk taxi app 5 x €5 vouchers

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