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cannot log into ROS

  • 04-03-2014 12:45pm
    #1
    gubby
    Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭


    Can anyone help me. I cannot log into Ros cos my java is out of date.. but when I try to update it I get an error message saying it failed and cannot be update or something like that.
    Need to do this today


Comments

  • #2
    uch
    Registered Users, Registered Users 2 Posts: 7,012 ✭✭✭uch


    Have you tried a different Browser ?

    21/25



  • #3
    jsa112
    Registered Users, Registered Users 2 Posts: 840 ✭✭✭jsa112


    are the java services running ?


  • #4
    gubby
    Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭gubby


    an error message came up when I tried to log on saying I need to update java with a link. but after I download it I get the error message saying this cannot be downloaded. I use firefox


  • #5
    Naux
    Registered Users Posts: 335 ✭✭Naux


    Use a different browser. Loads of issues with java and ROS in recent months. Try IE or Chrome.


  • #6
    Jeju
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭Jeju


    What I did was installed the latest IE11 and updated Java to the latest version.


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  • #7
    FSL
    Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL


    It runs fine for me on Firefox have you tried uninstalling Java and then reinstalling the latest version?


  • #8
    gubby
    Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭gubby


    no joy even when I uninstalled older version of java and installed new version.. It downloaded ok but got error: https://javadl-esd-secure.oracle.com/update/1.7.0-51-b13.xml for installation
    on ros website it says people were having problems with this so I guess I will have to ring them tomorrow. groan


  • #9
    one man clappin
    Registered Users, Registered Users 2 Posts: 602 ✭✭✭one man clappin


    Did you try cleaning the registry after uninstalling Java and before reinstalling the latest version?

    I had a similar problem before and the above sorted it.


  • #10
    gubby
    Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭gubby


    ok I didnt do that. how do I clean the registry?


  • #11
    one man clappin
    Registered Users, Registered Users 2 Posts: 602 ✭✭✭one man clappin


    Download CCleaner from here

    Big green button on top right.

    Open CCleaner, and on left had side of program, there is button for Registry.

    Open that, Click button "Scan for issues", let it run to 100%. Then on bottom right click "Fix Selected Issues".


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  • #12
    gubby
    Registered Users, Registered Users 2 Posts: 1,010 ✭✭✭gubby


    Still not working.. tearing my hair out and Revenue are no help. wondering if anyone know if I could do this on my laptop?


  • #13
    Naux
    Registered Users Posts: 335 ✭✭Naux


    Try using a different browser...........


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