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Scammed online please useful info

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    #92
    wandererz
    Registered Users Posts: 2,525 ✭✭✭wandererz


    OP

    You gambled.
    You lost.

    End of.


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    #93
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    I did try to keep an open mind but none of this add's up.

    From the questions you are asking it would suggest to me that you are looking for useful information to use when Betway or BOI call you. Try to get ahead of some of the questions they will ask.

    As I said above, your story has massive holes in it. If you really did get scammed then as the person above posted you need to load an official complaint.

    I would warn you, these companies spend millions on Security every year to stop hackers, if you submit a claim and it's not a true then you are committing fraud, BOI especially will come after you.


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    #94
    RasTa
    Closed Accounts Posts: 15,116 ✭✭✭✭RasTa


    Copy and paste the email betway sent denying your hacking claim


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    #95
    wyndham
    Registered Users Posts: 2,284 ✭✭✭wyndham


    Scepticism aside, Betway do have poker as part of their offering. It is possible that someone gained access to the OPs account and then engaged in a chip dump via poker cash game to another account. It has happened with other more well known sites.

    Also, there has barely been a football match or horse race in the world for a month, so one would assume that the money was lost either through poker or casino/gaming end of the site rather than sports.

    OP, had you played poker on Betway? If so, there are other methods of checking activity without having access to your account, such as Sharkscope, which gives detailed results and analysis of online poker play merely by entering a username/poker handle. Or at least it used to, haven't used it in a few years...


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    #96
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    wyndham wrote: »
    Scepticism aside, Betway do have poker as part of their offering. It is possible that someone gained access to the OPs account and then engaged in a chip dump via poker cash game to another account. It has happened with other more well known sites.

    Also, there has barely been a football match or horse race in the world for a month, so one would assume that the money was lost either through poker or casino/gaming end of the site rather than sports.

    OP, had you played poker on Betway? If so, there are other methods of checking activity without having access to your account, such as Sharkscope, which gives detailed results and analysis of online poker play merely by entering a username/poker handle. Or at least it used to, haven't used it in a few years...


    The poker is a reasonable guess but the OP has not mentioned this once and said Betway spent 3 weeks researching and came back saying it was not a scam.


    I would expect Betway know exactly how hackers/scammers are using their websites and this would have been the first review point.


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    #97
    Mongfinder General
    Registered Users Posts: 1,993 ✭✭✭Mongfinder General


    https://www.thejournal.ie/man-smashes-tvs-at-bookies-for-ruining-his-life-4888895-Nov2019/


    I suspect that the op is the kind of personality that will end up smashing up a bookies.


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    #98
    arrianalexander
    Registered Users Posts: 963 ✭✭✭arrianalexander


    You seem very vague about details about the scam, and it's only after several requests for more information, in order aid you, that you give more details and at that the details still come across vague.

    You don't appear to have basic information like what the bets were for. ( This could of/should of documented before you reported it , furthermore it still could retrieved now since the account is still yours and it was found not to be a scam after investigation)

    Several IP addresses were used, but you only have named one.

    You were the victim of a scam before but wouldn't say what it was .

    In order for anyone on here to help you or even furthermore a banking institution or higher up you need to give as much details as possible.

    You claim you lost a large some of money and are quite hurt and upset by the whole ordeal. So you have nothing to lose by disclosing as much information as possible (bar sensitive information like email addresses/names etc)


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    #99
    LillySV
    Registered Users Posts: 1,750 ✭✭✭LillySV


    Op I feel sorry for ya... u made stupid mistakes with money.. considering you have said you were scammed twice... best thing for u to do would be to stay away from computers or open one of those saving accounts where u can only access your money at an atm


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    #100
    STB.
    Registered Users Posts: 5,380 ✭✭✭STB.


    A lot of chastisers in here.


    A brief google shows that Betway have a history of hacking problems going back five years. The same google shows there is a tool out their called Black Root that allegedly works on Betway Accounts right now.



    The important part here for the OP taking their claim at face value is that there are multiple logins from different IP address in other countries. This is a redflag for any betting operator and would immediately require account suspension and an investigation.


    OP you need to take a screenshot of the last IPs that logged into that account. You then need to take that complaint first to Betway via email and get all your responses in writing before you proceed to the next stage.


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    #101
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    STB. wrote: »
    A lot of chastisers in here.


    A brief google shows that Betway have a history of hacking problems going back five years. The same google shows there is a tool out their called Black Root that allegedly works on Betway Accounts right now.



    The important part here for the OP taking their claim at face value is that there are multiple logins from different IP address in other countries. This is a redflag for any betting operator and would immediately require account suspension and an investigation.


    OP you need to take a screenshot of the last IPs that logged into that account. You then need to take that complaint first to Betway via email and get all your responses in writing before you proceed to the next stage.


    All betting companies have issues with hackers. That's no secret. Hence why I asked about the IP address's multiple times. Then a vague answer came back and Georgia was mentioned....


    If this was true, this would be the first point the OP should be leading with in his defence, how could he place the bets if he was based in Ireland and the IP was in Georgia....


    The OP has already done what you said, they done investigation and came back saying he/she placed the bets.


    So the only option is official complaint which they seem unwilling to do, starting a thread on the BOI thread is pointless, its not like the CISO of BOI is reading boards


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    #102
    STB.
    Registered Users Posts: 5,380 ✭✭✭STB.


    Shefwedfan wrote: »
    All betting companies have issues with hackers. That's no secret. Hence why I asked about the IP address's multiple times. Then a vague answer came back and Georgia was mentioned....

    If this was true, this would be the first point the OP should be leading with in his defence, how could he place the bets if he was based in Ireland and the IP was in Georgia....

    The OP has already done what you said, they done investigation and came back saying he/she placed the bets.

    So the only option is official complaint which they seem unwilling to do, starting a thread on the BOI thread is pointless, its not like the CISO of BOI is reading boards

    Some betting companies have more problems than others.

    I've never used that company so have no experience of them. However there are procedures to follow and any company that ignores multiple logins from different countries within a short period of time and then dismissing a fraudulent claim straight off is either complicit or ignoring their own security measures. Eitherway the next stage is escalate the complaint within the company and then find out where they are licensed and escalate it further.

    Having seen the multitude of apparent API hacking tools for that website would make me stay away as clearly there are security issues.


    90% of the responses in this thread are you lost your money/didn't happen etc. It is entirely possible.


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    #103
    Shefwedfan
    Closed Accounts Posts: 18,958 ✭✭✭✭Shefwedfan


    STB. wrote: »
    Some betting companies have more problems than others.



    I've never used that company so have no experience of them. However there are procedures to follow and any company that ignores multiple logins from different countries within a short period of time and the dismissing a fraudulent claim straight off is either complicit or ignoring their own security measures.


    Having seen the multitude of apparent API hacking tools for that website would make me stay away as clearly there are security issues.


    90% of the responses in this thread are you lost your money/didn't happen etc. It is entirely possible.


    Yes 90% are, as I said I tried to ask questions and at best vague answers. How many times was the IP question asked by myself and other posters before we got Georgia thrown in but no details on the other IP's


    Devices, it was asked what he/she used to log in on. Best we got was a response abotu multiple tabs? do they always log in from single device? or multiples?



    If the original story is true, you would expect the OP to provide a bit more detail, if the betting company and Bank have carried out a 3 week reveiw these questions would already have been asked.


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    #104
    STB.
    Registered Users Posts: 5,380 ✭✭✭STB.


    Shefwedfan wrote: »
    Yes 90% are, as I said I tried to ask questions and at best vague answers. How many times was the IP question asked by myself and other posters before we got Georgia thrown in but no details on the other IP's

    Devices, it was asked what he/she used to log in on. Best we got was a response abotu multiple tabs? do they always log in from single device? or multiples?

    If the original story is true, you would expect the OP to provide a bit more detail, if the betting company and Bank have carried out a 3 week reveiw these questions would already have been asked.

    From the responses I have seen the OP isn't that technical.

    There are two points of intrusion. Internal. One is the OP's laptop/phone or whatever device is being used to access the betting site. They need to perform even the most basic malware check on their own system for keyloggers or viri. Malwarebytes is a good starting point. They also need to check their own network is not compromised ? I cannot figure out how desposits were made without a CVV number. The betting company should not be storing this or allowing deposits without it.

    Secondly and one that is out of the OP's hands is the external point, ie software with swiss cheese or a compromised site. I see that said betting company are included in a data dump (444,241 records) from December 2019.


    https://haveibeenpwned.com/PwnedWebsites#BtoBet


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    #105
    callaway92
    Registered Users Posts: 14,339 ✭✭✭✭callaway92


    Couple of things.

    I'm almost certain this was Casino gaming and not poker - This would've been mentioned by the OP.

    If Casino gaming like Blackjack, they should be able to snuff out fairly quickly if the OP's play on the day he went busto emulated his play the other times he played (ie, similar stakes, move patterns etc)

    Likewise they can hit the IP of where the play was taking place from (hence how banned account re-reg's always get caught straight away).

    As people have mentioned previously:

    It is fairly heavy odds on that OP is panicking now and is looking for some sort of a bailout (which almost certainly won't happen).


  • Options
    #106
    na1
    Closed Accounts Posts: 921 ✭✭✭na1


    MaureensFry wrote: »
    What on earth are the gaurds going to do? Don't even bother waste their time.

    I'm not talking about what they will do, but what they SHOULD do is:
    -block the scamming web site in Ireland (instructing ISPs to block it)
    -lodge a complain to domain registrar, requesting the domain owner personal details. If it is a hosting provider, request the hosting provider for the client details.
    -track the transactions made via bank card.
    -report the domain owner/hosting client to Interpol.


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    #107
    STB.
    Registered Users Posts: 5,380 ✭✭✭STB.


    Yes that is not going to happen Na1.


    Report to Guards. Report to Bank. Fraudulent transactions.


    Then there is a complaints mechanism. Raise the complaint with the company. If not happy then go for internal review. Then go to the licensing authority in Ireland who have allowed them operate here. In this case its the Revenue Commissioners.


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    #108
    daheff
    Registered Users Posts: 5,834 ✭✭✭daheff


    Was the gambling done on your account? Can you see the transactions ? Were any other details on your account changed? How big were each of the charges to your card?

    Unfortunately from the sound of this it doesn't look great. The bank/website would see other transactions to the same supplier and feel it looks legitimate

    One question though...how long ago were the transactions? Under psd2 there is a requirement to verify online transactions (eg text a code to confirm the transaction is legit). If your card provider/website didn't do this then you might have a way to claim back(as they haven't followed the requirements).

    But at this stage I'm afraid I'd be writing it off, and anything you get back as a bonus!

    And stop gambling..it's a mugs game. Long term the house only wins.


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    #109
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Closed


This discussion has been closed.
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