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Shattered middle pane triple glaze

  • 19-05-2020 7:38pm
    #1
    Registered Users, Registered Users 2 Posts: 630 ✭✭✭


    Hi all, hope this is the right forum for my question.....
    We got triple glaze windows in our house refurb a few years ago. This weekend we arrived home from a walk and the middle pane of a ground floor window had a shattered centre pane (middle of triple glaze). No sign of impact, no dead bird, no house alarm sounding, elderly neighbours so no stray ball, not a mark on the window or outside. Rang the company this morning as the panes have a 10 year warranty and was a bit surprised that it was not covered. Was I naive to think it would be? I just assumed that it was caused by an impurity in the glass that cause a spontaneous shatter. The windows are in nearly 5 years. They said it would have been caused by an impact but it could have been an impact ages ago that caused it now. Would be interested to see if anyone had experience with this sort of thing.


Comments

  • Subscribers Posts: 41,838 ✭✭✭✭sydthebeat




  • Registered Users, Registered Users 2 Posts: 755 ✭✭✭whowantstwoknow


    Hope you dont mind me using this existing thread.

    We have a shattered triple glazed pane, but know the cause..A flying stone :D

    Had a similar pane go the same way a few years ago, which has been replaced. In hindsight the installer didnt fill me with confidence about the replacement. For example on really frosty mornings, the original manufacturer glazed pane would fog up; from reading online I got the impression this implied its insulation characteristic whereas our replacement doesn't do the same.

    Anyhow thats water under the bridge. The previous post links in a prior thread, which describes triple glazed coming in different specifications, ie

    "...triple glazed, argon/krypton filled and coated, etc. etc. from the manufacturer"

    So the advice I'm looking for is what specifications I should be considering to get a quality replacement installed and, I would appreciate (via PM) any window installer (i'm located in Kildare) who is reliable and explain/advice the most appropriate replacement.

    Thanks
    W.

    PS: The windows were purchased aboard, so really need a local installer.


  • Registered Users, Registered Users 2 Posts: 12,579 ✭✭✭✭Calahonda52


    Contact Carey's in nenagh who most likely will be making the pane anyway and ask them for the spec you want.
    The installer will just install and wont be arsed about a spec

    “I can’t pay my staff or mortgage with instagram likes”.



  • Registered Users, Registered Users 2 Posts: 755 ✭✭✭whowantstwoknow


    Contact Carey's in nenagh who most likely will be making the pane anyway and ask them for the spec you want.
    The installer will just install and wont be arsed about a spec

    Thanks for that... Gave them a ring, but they weren't really interested in assisting with info once they knew I was just a consumer 😢, just suggested I find a local installer? So if anyone has experience of a reliable installer of triple glazing covering the east coast, please drop me a PM, it would be much appreciated.

    Thanks W


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