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premier

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  • 03-03-2015 11:40pm
    #1
    todders
    Registered Users Posts: 219 ✭✭


    I got a call out of the blue the other day saying I "qualify" for boi premier. What's that about? Couldn't talk at the time


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    #2
    johnnyskeleton
    Moderators, Entertainment Moderators, Politics Moderators Posts: 14,478 Mod ✭✭✭✭johnnyskeleton


    They answer your phonecalls to telephone banking slightly quicker and give you a card that says "premier" on it. I dont think it costs any extra


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    #3
    todders
    Registered Users Posts: 219 ✭✭todders


    johnnyskeleton wrote: »
    They answer your phonecalls to telephone banking slightly quicker and give you a card that says "premier" on it. I dont think it costs any extra

    Sounds a bit like a gimmick. What makes you eligible for it?


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    #4
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    todders wrote: »
    I got a call out of the blue the other day saying I "qualify" for boi premier. What's that about? Couldn't talk at the time
    Hi todders,

    Thanks for contacting us here on Boards.

    Our Premier Banking service provides you with a personal service central to your experience as our customer. We have qualified advisors available 24 hours a day 7 days per week and our Banking Team is available to assist you in managing your ongoing banking requirements, as well as ensuring you have access to Bank of Ireland Specialists such as our Wealth management services when required.

    As johnnyskeleton mentions, our Premier customers receive a Premier Visa Debit card. One of the major advantages associated with this card and exclusive to our Premier Customers only, is the Emergency Cash facility. Should your card get lost or stolen while you're abroad, we can provide you with emergency cash at no extra charge. Also, if you find the current daily withdrawal limits are not suited to your needs, it's possible to request an increased limit.

    As well as this, we will ensure your queries and applications are turned around quickly and we can speak with you over the phone 24/7. You can also speak with your dedicated Branch Premier Advisor who will meet with you in Branch or at a suitable location with a little notice. If you wish to speak with a Premier advisor, please call 1890 365 121 or you can request a call back at this link. For further information on Premier, please see here.

    I hope the above info helps, please let us know if you need help with any other query.

    Thanks,
    Sarah


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    #5
    todders
    Registered Users Posts: 219 ✭✭todders


    Bank of Ireland: Sarah wrote: »
    Hi todders,

    Thanks for contacting us here on Boards.

    Our Premier Banking service provides you with a personal service central to your experience as our customer. We have qualified advisors available 24 hours a day 7 days per week and our Banking Team is available to assist you in managing your ongoing banking requirements, as well as ensuring you have access to Bank of Ireland Specialists such as our Wealth management services when required.

    As johnnyskeleton mentions, our Premier customers receive a Premier Visa Debit card. One of the major advantages associated with this card and exclusive to our Premier Customers only, is the Emergency Cash facility. Should your card get lost or stolen while you're abroad, we can provide you with emergency cash at no extra charge. Also, if you find the current daily withdrawal limits are not suited to your needs, it's possible to request an increased limit.

    As well as this, we will ensure your queries and applications are turned around quickly and we can speak with you over the phone 24/7. You can also speak with your dedicated Branch Premier Advisor who will meet with you in Branch or at a suitable location with a little notice. If you wish to speak with a Premier advisor, please call 1890 365 121 or you can request a call back at this link. For further information on Premier, please see here.

    I hope the above info helps, please let us know if you need help with any other query.

    Thanks,
    Sarah

    Thanks Sarah but what's the criteria for being eligible for premier?


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    #6
    todders
    Registered Users Posts: 219 ✭✭todders


    I guess it's a mystery, even to bank of Ireland


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    #7
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi todders

    We take a number of factors into account. If you would like some more information specific to your own circumstances we would be delighted to arrange a call with one of our Premier Banking Team, just send us a PM with your contact number.  

    To send a PM please check you have your signature set to display in your 'Control Panel Settings.' Once this is done, you can click on the link in my signature to send a PM.

    Thanks
    Alison


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    #8
    todders
    Registered Users Posts: 219 ✭✭todders


    Bank of Ireland: Alison wrote: »
    Hi todders

    We take a number of factors into account. If you would like some more information specific to your own circumstances we would be delighted to arrange a call with one of our Premier Banking Team, just send us a PM with your contact number.  

    To send a PM please check you have your signature set to display in your 'Control Panel Settings.' Once this is done, you can click on the link in my signature to send a PM.

    Thanks
    Alison

    What factors exactly Alison?


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    #9
    Bank of Ireland: Nicola
    Closed Accounts Posts: 735 ✭✭✭Bank of Ireland: Nicola


    todders wrote: »
    Bank of Ireland: Alison wrote: »
    Hi todders

    We take a number of factors into account. If you would like some more information specific to your own circumstances we would be delighted to arrange a call with one of our Premier Banking Team, just send us a PM with your contact number.  

    To send a PM please check you have your signature set to display in your 'Control Panel Settings.' Once this is done, you can click on the link in my signature to send a PM.

    Thanks
    Alison

    What factors exactly Alison?
    Hi todders,

    Thanks for your post.

    Premier Banking is available to Bank of Ireland personal customers over the age of 18 who meet the eligibility criteria. 

    The eligibility criteria for Premier Banking is reviewed regularly and it would be best to discuss this with one of our Premier Banking advisors.

    As Alison mentioned we are happy to arrange a call back for you if you like or you can contact the Premier Team directly at: 1890 365 121.

    You can also get more information or request a callback here.


    Thanks

    Nicola


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    #10
    5uspect
    Moderators, Arts Moderators Posts: 10,515 Mod ✭✭✭✭5uspect


    The sole purpose of the bank is to exploit you to sell you 'products'. Staff are required to shift a certain quota of these products, irregardless of if you need them. Premier Banking is just the latest front in this brave new world of banking.


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    #11
    todders
    Registered Users Posts: 219 ✭✭todders


    3 verified bank of Ireland representatives refusing to answer a simple reasonable question. A little disconcerting.

    I would have thought it would be in their interests to share basic criteria publicly

    What have they got to hide?


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    #12
    Sirsok
    Registered Users Posts: 2,793 ✭✭✭Sirsok


    5uspect wrote: »
    The sole purpose of the bank is to exploit you to sell you 'products'. Staff are required to shift a certain quota of these products, irregardless of if you need them. Premier Banking is just the latest front in this brave new world of banking.

    Think that's the point of any business...selling their product


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    #13
    todders
    Registered Users Posts: 219 ✭✭todders


    BOI don't look after their customers too well, have yet to receive a decent answer here...what's the harm in asking for a little Transparency?


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    #14
    johnnyskeleton
    Moderators, Entertainment Moderators, Politics Moderators Posts: 14,478 Mod ✭✭✭✭johnnyskeleton


    todders wrote: »
    3 verified bank of Ireland representatives refusing to answer a simple reasonable question. A little disconcerting.

    I would have thought it would be in their interests to share basic criteria publicly

    What have they got to hide?

    If you need to ask how to get into the club, youre not membership material!

    Seriously though, Im guessing its a way for them to plamas their customers into thinkig theyre getting special service while they hike up banking fees (see the other thread)


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    #15
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    todders wrote: »
    BOI don't look after their customers too well, have yet to receive a decent answer here...what's the harm in asking for a little Transparency?
    Hi todders,

    Sorry to hear that you're unhappy with the level of information we can provide on Boards. As mentioned, we can arrange a call-back from one of our Premier Advisers who will be more than happy to discuss this with you.

    Please also see our Boards Charter here which explains the extent of the queries we can help with on a public forum.

    Regrettably we will not be able to add anything further to this thread however, if you have any other day to day banking queries, we will be more than happy to help.

    Thanks

    Billy


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    #16
    todders
    Registered Users Posts: 219 ✭✭todders


    Bank of Ireland: Billy wrote: »
    Hi todders,

    Sorry to hear that you're unhappy with the level of information we can provide on Boards. As mentioned, we can arrange a call-back from one of our Premier Advisers who will be more than happy to discuss this with you.

    Please also see our Boards Charter here which explains the extent of the queries we can help with on a public forum.

    Regrettably we will not be able to add anything further to this thread however, if you have any other day to day banking queries, we will be more than happy to help.

    Thanks

    Billy

    Billy, can you post the exact part of the charter that prevents you from answering a simple question?


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    #17
    todders
    Registered Users Posts: 219 ✭✭todders


    Didn't think so


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