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LIDL plus app

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    #1352
    tx_tx
    Registered Users Posts: 324 ✭✭tx_tx


    Did you get a scratcher with 1,2,3 cent discount? I've had free stuff and €1 off from time to time, but never 1 cent :)


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    #1353
    KAGY
    Registered Users Posts: 1,090 ✭✭✭KAGY


    PopTarts wrote: »
    What do you mean by the 1,2,3 cent discount?

    Is it the way the spread the one euro over each item in the receipt?


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    #1354
    DJIMI TRARORE
    Registered Users Posts: 3,560 ✭✭✭DJIMI TRARORE


    KAGY wrote:
    Is it the way the spread the one euro over each item in the receipt?

    OmegaGene wrote:
    That’s in case you return an item


    That might explain it alright


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    #1355
    Baggly
    Registered Users Posts: 35,024 ✭✭✭✭Baggly


    tx_tx wrote: »
    What's this?

    They spread the discount over everything on your receipt so that if you return an item, you get refunded the discounted cost.


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    #1356
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Tin foil is what I’ll get it


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    #1357
    casio4
    Registered Users Posts: 20,300 ✭✭✭✭casio4


    Went to Lidl yesterday and bought ham for €2 the girl on the till accidently put through 5 hams instead of one and it was charged to my card before I noticed it she says it will take 3 days before the €8 is refunded to my account lucky I had the money in my account but thought that's a bit much that she couldn't rectify it there and then


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    #1358
    messrs
    Registered Users Posts: 1,853 ✭✭✭messrs


    casio4 wrote: »
    Went to Lidl yesterday and bought ham for €2 the girl on the till accidently put through 5 hams instead of one and it was charged to my card before I noticed it she says it will take 3 days before the €8 is refunded to my account lucky I had the money in my account but thought that's a bit much that she couldn't rectify it there and then

    Think this is standard in all retail - similar happened to me in a clothing store and like that had put my pin in and confirmed when i realised i was overcharged and she told me it would take up to 10 working days for refund to come through


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    #1359
    okidoki987
    Registered Users Posts: 10,619 ✭✭✭✭okidoki987


    On one of my 2 phones registered with Lidl, whatever is on the scratch card remains until the next day whatever number of times it is used on the same day!
    ;).
    Anybody else have this "problem" or is just a glitch on mine?


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    #1360
    Muahahaha
    Registered Users Posts: 19,615 ✭✭✭✭Muahahaha


    messrs wrote: »
    Think this is standard in all retail - similar happened to me in a clothing store and like that had put my pin in and confirmed when i realised i was overcharged and she told me it would take up to 10 working days for refund to come through

    I know its standard if you buy an item on card and return it then the refund has to go back on to your card. But if a staff member makes a mistake and scans an item multiple times to over charge you then they should really just be handing you back cash on the spot, even get you to sign the receipt to say it has been refunded. Its kind of bad form to be saying yeah we made a mistake but you'll have to wait 3 days for us to rectify it imo.
    Deleted User wrote: »
    Tin foil is what I’ll get it

    Tin foil is the only thing there thats of any use to me, was hoping for the rubbish bags for 99c again as Im running low but no joy this week.


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    #1361
    mfceiling
    Registered Users Posts: 12,783 ✭✭✭✭mfceiling


    Bought a good few of the items on the app this afternoon. As the guy was scanning them he informed me the app wasn't working...so I got charged full price for everything!!


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    #1362
    billcullen1
    Registered Users Posts: 265 ✭✭billcullen1


    mfceiling wrote: »
    Bought a good few of the items on the app this afternoon. As the guy was scanning them he informed me the app wasn't working...so I got charged full price for everything!!

    Same happened me no apology either...


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    #1363
    gussieg
    Registered Users Posts: 1,078 ✭✭✭gussieg


    i was so lucky, was in the other day when someone realised they had a choccy almond bar scratcher too, and they gave it me as i was collecting one, :) rolled out the door, happy


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    #1364
    tscul32
    Registered Users Posts: 2,535 ✭✭✭tscul32


    billcullen1 wrote: »
    Same happened me no apology either...

    I'd have given them back. Only once wasn't working for me but I was told at the start so I just put those items to the side. I was only getting them because of the discount.


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    #1365
    Curb Your Enthusiasm
    Registered Users Posts: 3,466 ✭✭✭Curb Your Enthusiasm


    mfceiling wrote: »
    Bought a good few of the items on the app this afternoon. As the guy was scanning them he informed me the app wasn't working...so I got charged full price for everything!!

    That's not really good enough tbh... That's happened to a few people now.


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    #1366
    tx_tx
    Registered Users Posts: 324 ✭✭tx_tx


    The only thing I wanted in the offers this week were the frozen raspberries, and now they're no longer listed.

    But they've added free American mustard. Any idea how to use it, if not in hot dogs?


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    #1367
    tx_tx
    Registered Users Posts: 324 ✭✭tx_tx


    New scratch card today: Free Simply apple juice or snacks (3 flavours: bacon, onion or cheese).


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    #1368
    BillyBird
    Registered Users Posts: 143 ✭✭BillyBird


    casio4 wrote: »
    Went to Lidl yesterday and bought ham for €2 the girl on the till accidently put through 5 hams instead of one and it was charged to my card before I noticed it she says it will take 3 days before the €8 is refunded to my account lucky I had the money in my account but thought that's a bit much that she couldn't rectify it there and then


    I'd guess this is a limitation of the card/bank and not of LIDL. And that they say 3 days but that's probably the upper limit i.e. your bank may process sooner.
    https://www.creditcardinsider.com/blog/happens-credit-card-bill-make-return/


    And as to why they don't just refund cash - I'd assume same reasons as in the UK, fraud prevention.



    https://www.theguardian.com/money/2006/dec/12/consumernews.consumeraffairs1


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    #1369
    zell12
    Registered Users Posts: 23,625 ✭✭✭✭zell12


    Did anyone else get an app notification today 'free prizes every day?'
    I accidentally deleted it before I read it :mad:


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    #1370
    Renjit
    Registered Users Posts: 949 ✭✭✭Renjit


    zell12 wrote: »
    Did anyone else get an app notification today 'free prizes every day?'
    I accidentally deleted it before I read it :mad:

    Be grand!


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    #1371
    Renjit
    Registered Users Posts: 949 ✭✭✭Renjit


    Pomegranates variety this time is absolute delight


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    #1372
    badker
    Registered Users Posts: 498 ✭✭badker


    Renjit wrote: »
    Pomegranates variety this time is absolute delight

    Ya got one today was nice alright


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    #1373
    Muahahaha
    Registered Users Posts: 19,615 ✭✭✭✭Muahahaha


    tx_tx wrote: »
    The only thing I wanted in the offers this week were the frozen raspberries, and now they're no longer listed.

    But they've added free American mustard. Any idea how to use it, if not in hot dogs?

    That mustard is nice and goes well on hot dogs or ham sandwiches. It is not particulary hot so if you want hot then stick to Colemans. The only problem with it is the nozzle which is very wide meaning it comes out in big blobs which is not great , I went through a bottle of it in no time because of this. Now I just stick to Frenchs American mustard instead as it has a narrow pointy nozzle that lets you control how much comes out thus it lasts a lot longer. But seeing as this is free I'll get a bottle anyway if Im in.


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    #1374
    tscul32
    Registered Users Posts: 2,535 ✭✭✭tscul32


    tx_tx wrote: »
    The only thing I wanted in the offers this week were the frozen raspberries, and now they're no longer listed.

    But they've added free American mustard. Any idea how to use it, if not in hot dogs?

    Christmas ham sambos!


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    #1375
    mary_a2020
    Registered Users Posts: 71 ✭✭mary_a2020


    zell12 wrote: »
    Did anyone else get an app notification today 'free prizes every day?'
    I accidentally deleted it before I read it :mad:

    Yeah it said u win every time u shop, max of one per day


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    #1376
    okidoki987
    Registered Users Posts: 10,619 ✭✭✭✭okidoki987


    Used the free mustard and free apple juice, got a €1 off next shop, used that and got another scratch card but for some reason, I can't scratch it and when I go into "see all treats" page, it has disappeared.
    2 of the vouchers I used today are still appearing in my treats page, probably be gone tomorrow.


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    #1377
    BowWow
    Registered Users Posts: 1,760 ✭✭✭BowWow


    Used the app on Tues, booped, till operator said "grand", big shop, got home, no discount applied, lost about a fiver value, no digital receipt, no scratch and save.
    Sent email to Customer Services, they knew about issue, only affecting a small number of customers, sorry, will revert to me.
    Used the app again this morning, booped, asked the till operator was it ok, said "yes", medium shop, checked at home, again no discount applied, lost €3 value, again no digital receipt, again no scratch and save.
    Sent additional email to Customer Services, now it's an ongoing issue, really sorry, IT working flat out on it, will revert to me asap.
    Next week I'll just go to Aldi.


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    #1378
    shocksy
    Registered Users Posts: 2,610 ✭✭✭shocksy


    BowWow wrote: »
    Used the app on Tues, booped, till operator said "grand", big shop, got home, no discount applied, lost about a fiver value, no digital receipt, no scratch and save.
    Sent email to Customer Services, they knew about issue, only affecting a small number of customers, sorry, will revert to me.
    Used the app again this morning, booped, asked the till operator was it ok, said "yes", medium shop, checked at home, again no discount applied, lost €3 value, again no digital receipt, again no scratch and save.
    Sent additional email to Customer Services, now it's an ongoing issue, really sorry, IT working flat out on it, will revert to me asap.
    Next week I'll just go to Aldi.

    You really should have checked your receipt the second time before you left the store. Fool me once shame on you, fool me twice shame on me and all that carry on. A quick glance at the receipt and you'd have known if the coupons applied or not.


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    #1379
    mary_a2020
    Registered Users Posts: 71 ✭✭mary_a2020


    okidoki987 wrote: »
    Used the free mustard and free apple juice, got a €1 off next shop, used that and got another scratch card but for some reason, I can't scratch it and when I go into "see all treats" page, it has disappeared.
    2 of the vouchers I used today are still appearing in my treats page, probably be gone tomorrow.

    Ring their customer service team theyll sort it out for you and give you new vouchers


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    #1380
    mary_a2020
    Registered Users Posts: 71 ✭✭mary_a2020


    BowWow wrote: »
    Used the app on Tues, booped, till operator said "grand", big shop, got home, no discount applied, lost about a fiver value, no digital receipt, no scratch and save.
    Sent email to Customer Services, they knew about issue, only affecting a small number of customers, sorry, will revert to me.
    Used the app again this morning, booped, asked the till operator was it ok, said "yes", medium shop, checked at home, again no discount applied, lost €3 value, again no digital receipt, again no scratch and save.
    Sent additional email to Customer Services, now it's an ongoing issue, really sorry, IT working flat out on it, will revert to me asap.
    Next week I'll just go to Aldi.

    Thats really crap but are you sure you're logged in and have clicked activate before u scan?? I got caught once where I scanned the app, staff said ya grand but no discounts but it turned out I hadn't activated. I rang customer services in a rage but they were able to show me the time of transaction and time when I activated never actually activated them. They were a bit slow to come back to me but when they did they sorted it out and put vouchers on my app to say sorry. I've had no issues since but maybe see what they say and before u leave the till check the screen at the till where it shows you your subtotal etc to see that your coupons have come off?


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    #1381
    mary_a2020
    Registered Users Posts: 71 ✭✭mary_a2020


    tscul32 wrote: »
    Christmas ham sambos!

    I missed this mustard deal, all out in my local store but to be fair they did say while stocks last on the coupon


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