Nokia 7 Plus €399

ofcork wrote: »

Anyway to stop the screen coming on when you move the phone before it used to show the time.

They were discussing removing English from the leaving cert syllabus on the radio this week...

Bluefoam wrote: »

They were discussing removing English from the leaving cert syllabus on the radio this week...

Very helpful I must say.

Google it there seems Android 10 removed the black lockscreen displaying just the time.

GBX wrote: »

Did a factory reset and updated all my apps etc. Fully charged but notice the battery not holding the charge as it was before the update to 10.

Had since gotten into Nokia about the charge port not working. They've sent me a label. Gonna drop the phone off and send it away with DHL. Hopefully they sort it.

Sent the phone back on Friday, back in my hand now. Fixed and all working again. Great service from HMD Nokia

GBX wrote: »

Sent the phone back on Friday, back in my hand now. Fixed and all working again. Great service from HMD Nokia

Hope the charge port works out for you ,known fault ,my kids one went belly up after getting repaired,keep an eye for when the warranty time is up you're on your own,some ppl have no problems yet all around the globe it's a known problem for hundreds,hope you're in the lucky category

corks finest wrote: »

Hope the charge port works out for you ,known fault ,my kids one went belly up after getting repaired,keep an eye for when the warranty time is up you're on your own,some ppl have no problems yet all around the globe it's a known problem for hundreds,hope you're in the lucky category

Yeah so far so good. Fingers crossed it stays this way.

Alfie1 wrote: »

Hi, who did you contact regarding the charging port to get it repaired ?
I bought mine from Argos instead of Vodafone as they had no stock.

PS Unfortunately I'm also noticing a big difference in battery usage since the upgrade to 10.

Check the phone is in warranty here - https://www.nokia.com/phones/en_ie/support/topics/imei-checker

If so use the chat to get support to start the process. They will send you a return label. Not sure where you are located - I had to drop it to DHL in Pearse St in Dublin.
https://www.nokia.com/phones/en_int/support

Alfie1 wrote: »

The phone is listed as in warranty, it's only just over 12 months old.

Thanks for the info, much appreciated.

Call back to Argos. They may give you a new one

Alfie1 wrote: »

The phone is listed as in warranty, it's only just over 12 months old.

Thanks for the info, much appreciated.

My sons was just over 12 months and they wouldn't fix it (VF) even though it was in for 2nd repair ( charging port again)

corks finest wrote:

My sons was just over 12 months and they wouldn't fix it (VF) even though it was in for 2nd repair ( charging port again)

To break it once may be regarded as a misfortune; to break it twice looks like carelessness.

Tazzimus wrote: »

Nokia would be the ones to contact, VF don't make the phone.

Yes but phone had to be returned to VF first, protocol kid

Kat1170 wrote: »

To break it once may be regarded as a misfortune; to break it twice looks like carelessness.

It was a FAULT,not broken here,but a well known worldwide fault Nokia had but didn't acknowledge,check posts about it ( Nokia forums etc)

corks finest wrote: »

Yes but phone had to be returned to VF first, protocol kid

Not for a manufacturer warranty issue. VF are only the re-seller, they can just tell you bring it up with Nokia.
If mine had ever broken while I was using it, I'd be onto Nokia about it, waste of my time to say it to Vodafone.

Quackster wrote: »

No, Vodafone is the retailer and as your contract of sale is with them, you have the legal right to insist they resolve your issue. They're not entitled to fob you off to the manufacturer.

Having said that, you have an absolute right to choose to go directly to the manufacturer if they offer a warranty. Often, this may be the handier option, and it sounds like it is in this instance.

I did insist but obviously not strong enough,and by the time I decided to ask for a replacement bloody warranty was out( spare Nokia 7 plus here for parts )

Alfie1 wrote: »

There's a 2 year manufacturers warranty on the Nokia 7 Plus
Looking at the first page on this thread suggests they are all < 2 years old.

Correct

testarossa40 wrote: »

Looks like the latest My Phone app update will let you purchase extended insurance/warranty.


Useful if your kids tend to break your phones and save you time banging on about it for eeeeeevvver on on internet forums...

Big cheesy smile back at you,vv good
PS you can't break something already broken,and I got him a decent phone one plus 7?? No more Nokia ****e

testarossa40 wrote: »

Really... And what happened to the Xiaomi? Broke it?



Your "story" changes each time you post here... First it was your phone, then it's your son's. First was fixed once then your son broke it - now it was never fixed at all so your son can't have broken it...



The only consistent thing here is that everyone else who has posted their Nokia repair experience has been satisfied despite all your months of thread hijacking & post trolling.

Not trolling honey ,just putting my opinion in,and this is an open forum is it not?ta ta,and hundreds of pppl are not happy with the shoddy experience/ repair jobs by Nokia worldwide Google it and cop on

corks finest wrote: »

Not trolling honey ,just putting my opinion in,and this is an open forum is it not?ta ta,and hundreds of pppl are not happy with the shoddy experience/ repair jobs by Nokia worldwide Google it and cop on

Thing is, you've made your point known, repeatedly.
Neither of you have a Nokia any more so I'm not sure why you keep coming in here to tell everyone again how they didn't fix the phone.

In the words of Elsa: Let it go.

emo72 wrote: »

And my phone is back to freezing again. Just when I thought it was fixed it comes back. No Biggie. Screen off and on again, sorted.

Any particular pattern to this? Ie, is it truly a frozen screen (no Home buttons or gesture control response) or a particular frozen app? Eg sometimes while browsing the web it seemed to me the screen had frozen but in fact the webpage had frozen and I could swipe Chrome off.


Otherwise try rebooting into Safe Mode (hold the Power button, then press & hold the onscreen Power off symbol for the safe mode dialogue) to see if disabling apps improves the behaviour - if it does, restart and delete apps in reverse installation order, and/or Factory Reset (back everything up to Drive first) then incrementally restore your apps until you identify the one(s) causing the issue.



Other steps described here, including checking remaining storage space, etc:

https://support.google.com/android/answer/7664998?hl=en


After that you could be be looking at potential hardware causes - you can check your warranty status and kick off a Nokia Support Chat session & RMA directions from the My Phone app.

Nicetrustedcup wrote: »

My work phone is a Nokia 7 plus has Intune on it as the work management profile,

However since an 10.0 update my god the lag on this phone isn’t even funny, I only use it for emails and teams and it’s pointless you start to type a email and the thing just freezes ha,

So is a factory restart worth it ? Will this fix anything ? As to remove it from intune is a pain,

Or should I just buy a new work phone ? As I have the budget to buy one and I won’t the easy fix

What is non-Intune related app performance like? You could certainly try the same troubleshooting as above, and/or if the issue is confined to your Intune app, then your work company's IT support are probably better-positioned to troubleshoot/advise.

Battery life is gone to pot since the update to 10, mines forever on the bloody charger.

emo72 wrote: »

And my phone is back to freezing again. Just when I thought it was fixed it comes back. No Biggie. Screen off and on again, sorted.

Mine is constantly freezing now, much worse than it was.