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Refund following day

  • 27-11-2020 9:52am
    #1
    Hector Savage
    Registered Users, Registered Users 2 Posts: 8,809 ✭✭✭


    Hi,
    I am entitled to a full refund on a phone purchased the previous day under EU law right ?

    afaik it's for 14 days you can get a refund ....


Comments

  • #2
    [Deleted User]
    Posts: 5,121 ✭✭✭ [Deleted User]


    Online or in store?


  • #3
    Hector Savage
    Registered Users, Registered Users 2 Posts: 8,809 ✭✭✭Hector Savage


    Deleted User wrote: »
    Online or in store?

    in store ...


  • #4
    F34
    Registered Users, Registered Users 2 Posts: 1,299 ✭✭✭F34


    Hector Savage wrote: »
    in store ...

    Unfortunately not. The 14 day period only applies to distance selling.


  • #5
    vandriver
    Registered Users, Registered Users 2 Posts: 3,467 ✭✭✭vandriver


    You are referring to the EU distance selling rules,which do give you 14 days to get a refund.
    However,in store purchases don't count.
    What's wrong with the phone?


  • #6
    banie01
    Registered Users, Registered Users 2 Posts: 16,931 ✭✭✭✭banie01


    Nope, if you purchased in store you have no right to a change of mind.
    If there is an issue with the phone, most of the Operators will offer an exchange for a faulty handset in the 1st 28days.


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  • #7
    Hector Savage
    Registered Users, Registered Users 2 Posts: 8,809 ✭✭✭Hector Savage


    ah bugger anyway, no nothing wrong with the phone, I just don't like android, can't get used to it, im used to iOS ..


  • #8
    vandriver
    Registered Users, Registered Users 2 Posts: 3,467 ✭✭✭vandriver


    Hector Savage wrote: »
    ah bugger anyway, no nothing wrong with the phone, I just don't like android, can't get used to it, im used to iOS ..

    Give it a few days and you'll wonder what you were worried about.


  • #9
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,471 ✭✭✭SweetCaliber


    vandriver wrote: »
    Give it a few days and you'll wonder what you were worried about.

    Having been an Apple fanboy for years, I'd never go back to iOS from Android. Best change I've ever made, took a month to get fully used to Android but love it.


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