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Returning Damaged Perfume to UK

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  • 06-11-2018 9:07pm
    #1
    up4dabah
    Registered Users Posts: 160 ✭✭


    How do I go about this, it says on the An Post website it's prohibited. I need to send it back to get a refund. Do I go with someone other than An Post that do ground shipping? Thanks for reading.


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    #2
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    up4dabah wrote: »
    How do I go about this, it says on the An Post website it's prohibited. I need to send it back to get a refund. Do I go with someone other than An Post that do ground shipping? Thanks for reading.

    You need a different courier.

    They also state batteries etc are not allowed but yet delivered many....


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    #3
    up4dabah
    Registered Users Posts: 160 ✭✭up4dabah


    punisher5112 wrote: »
    You need a different courier.

    They also state batteries etc are not allowed but yet delivered many....
    thanks for the reply, thought as much!


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    #4
    rubadub
    Registered Users Posts: 32,373 ✭✭✭✭rubadub


    If it arrived damaged then they should be paying the return postage, which could be a fortune. In which case they might just tell you to keep it.

    Wiht dealextreme in china they just get you to send photos of the item to show you are not scamming them.

    If it was bought from a private individual on ebay it might be different rules though.

    Where is it from? others may have experience.


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