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Permanent 1 message I can't read or delete

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  • 05-02-2020 4:14am
    #1
    Gneez
    Registered Users Posts: 522 ✭✭✭


    Hi, I've 1 message in my inbox but I can't read it, it's not there at all and I can't get rid of the notification for it. I'm guessing it was a spam account that was deleted after it sent me a message.

    How do I get rid of the 1 ?


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    #2
    awanderer
    Registered Users Posts: 299 ✭✭awanderer


    I had exactly the same issue for weeks. Strangely, when, for the first time, I used my phone instead of my laptop to go on Boards.ie, I had no issue getting rid of the 1.


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    #3
    Quantum Erasure
    Registered Users Posts: 8,241 ✭✭✭Quantum Erasure


    You can send yourself a pm, open it and that should get rid of the notification


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    #4
    Boards.ie: Mark
    Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi Gneez,

    As Quantum Erasure says, you can clear this notification by sending yourself a PM and opening that. This notification stuck around after an incident where someone sent spam PMs - while their account and Sent PMs were deleted, it left this phantom notification.

    How can I? User's guide to some features on the new site



This discussion has been closed.
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