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27-02-2020, 15:35   #1
pinkypinky
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GRO online ordering!

I couldn't get the fax line to work today in the GRO in Roscommon so I went to the website and discovered that they now have an online ordering facility!

https://www.gov.ie/en/service/124a70...-certificates/

You fill out a downloadable form and email it to GROonlinepayments@welfare.ie and then they email a link within 3-5 working days to make payment online.

I'm going to test it out now. Has anyone used this yet?
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27-02-2020, 21:45   #2
SophieLockhart
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1919 and 1969 Bs & Ds available also
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27-02-2020, 22:36   #3
pinkypinky
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They went up at the beginning of January - also the early marriages from 1845-1864.
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28-02-2020, 07:31   #4
riverina
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That's been operational for a while now - a couple of years at least I think? Like you I stumbled across it one day, and wondered then if it was new. It works very well, copies of the registrations back with in a few days and easily shared with others.
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28-02-2020, 10:42   #5
pinkypinky
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So typical of them to never mention a change...
I have a fax machine, so have been using the older system when necessary without any issue.

One flaw I see with it from a genealogist POV is the inability to order more than one copy at a time. For that reason, I may well keep on the old system.
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03-03-2020, 17:15   #6
srmf5
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I ordered all the births records for a couple before through the email service in one email. I think that I might have just attached three different forms for the three children.
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03-03-2020, 18:15   #7
pinkypinky
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Right, but still have to fill out 3 forms (albeit I can save a copy with my main details which won't change). The old pdf had space to order multiple together.

They still haven't sent me the secure link yet...
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11-03-2020, 20:09   #8
pinkypinky
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Just an update. Today they sent me the link 6 working days later but had a note saying they'd had a surge in applications recently.
I've actually forgotten what I ordered...
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12-03-2020, 20:25   #9
Lime Tree Farm
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Back in 2008/2009 I ordered online records, for my grand uncle, from Johannesburg Archives SA online and received his death cert, copy of his will and probate the following morning by email.

When I ordered certs online from GRO last year, I thought I would have the same experience. When I didn't receive an acknowledgement, or indication that my order had gone through, I re ordered the same certs and created total confusion.
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12-03-2020, 22:15   #10
pinkypinky
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Still no pdf...
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13-03-2020, 12:18   #11
SophieLockhart
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I got a note saying to expect a delay of up to 15 working days.
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13-03-2020, 14:14   #12
pinkypinky
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Yes, my link to payment said that too. Unclear whether that's from the day I sent it in or the day they receive payment. If the latter, it's more like a 3 week turnaround.
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13-03-2020, 20:25   #13
SophieLockhart
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pretty sure it's the latter....
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20-03-2020, 14:37   #14
pinkypinky
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Still nothing...card charged 8 days ago.
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20-03-2020, 17:18   #15
pinkypinky
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Chased them on the phone earlier and they said Monday but it's just arrived and oh joy I've killed off a direct ancestor!
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