Amazon Delivery Restrictions to Ireland

L1011 · 31-12-2018 2:06am

Hotblack Desiato wrote: »

Anything I've ordered with tracking to Dublin comes in by plane. It'd be rather odd if they didn't do the same up north. The delivery times of stuff I've got via PM don't tally with the slowness of ferries.

Ferrys are vastly less slow than you're thinking. In Amazon's case for normal deliveries they are containered at the fulfilment centre and put on the overnight boat - dunno if they use Stena or Irish Ferries - for arrival about 6am to An Post.

Fulfilment centre to mails centre its probably the same time as if done by air - the difference in speed from mails centre to home vs courier site to home is down to the delivery structure.

I'd be fairly certain they use the Liverpool/somewhere else in NE England overnight ferries to Belfast for NI deliveries.

EdgeCase · 31-12-2018 2:12am

I cancelled prime as I can't see the point of it in Ireland.

Suckit · 31-12-2018 2:29am

EdgeCase wrote: »

I cancelled prime as I can't see the point of it in Ireland.

Few times I used the free trial for faster delivery and it wasn't really. It made no difference to me.
I think people here now use it for their version of Netflix.

grogi · 31-12-2018 4:08pm

Suckit wrote: »

Few times I used the free trial for faster delivery and it wasn't really. It made no difference to me.
I think people here now use it for their version of Netflix.

Often I get the items two days after ordering. Sometimes a week later.
Without prime the delivery times were around 2 weeks.

lazeedaisy · 31-12-2018 4:17pm

I found lots of items not being sent to ROI, it can be very annoying, I always buy the dogs deer antlers for Christmas and this year I couldn't order them due to bring restricted. I contacted the seller, he said he wasn't aware that his stuff could not be shipped here, so he made it possible for me, but my prime is up in a week, & I won't be renewing it,

Tried to order these https://www.amazon.co.uk/gp/product/1402797125/ref=oh_aui_s yesterday, wasn't to stop using plastic, had to go with another company that would ship here

namloc1980 · 31-12-2018 4:21pm

If there's a hard Brexit can we expect delivery chaos and 30%+ customs charges on Amazon products?

L1011 · 31-12-2018 6:48pm

namloc1980 wrote: »

If there's a hard Brexit can we expect delivery chaos and 30%+ customs charges on Amazon products?

Expect Irish orders to be fulfilled from Germany, France or Spain then.

Suckit · 31-12-2018 8:14pm

L1011 wrote: »

Expect Irish orders to be fulfilled from Germany, France or Spain then.

But not Ireland.. :pac:

copperhead · 04-01-2019 8:39pm

Delivery restrictions to Ireland getting worse?
I have tried to order 11 items over the last couple of days and only one would go through, I have never encountered this before I'm very confused and annoyed having just paid for prime membership last week

mad muffin · 04-01-2019 8:50pm

Everyone should fire off a man email to jeff@amazon.com and tell him of your displeasure.

I did the other day. Got a reply back from his executive customer relations.

scamalert · 04-01-2019 8:52pm

Suckit wrote: »

But not Ireland.. :pac:

to small of a market compared to any other countries, and logistically its to expensive compared to mainland.
Thou agree way to many items are beginning to be not delivered to Ireland.

Hotblack Desiato · 05-01-2019 12:41am

mad muffin wrote: »

Everyone should fire off a man email to jeff@amazon.com and tell him of your displeasure.

I did the other day. Got a reply back from his executive customer relations.

Wow, what a complete fecking non-response.

mad muffin · 05-01-2019 10:04am

Hotblack Desiato wrote: »

Wow, what a complete fecking non-response.

Yeah. I didn’t expect much but if more people complain something might be done.

Discodog · 08-01-2019 8:20pm

mad muffin wrote: »

Yeah. I didn’t expect much but if more people complain something might be done.

I got a £25 credit.

shocksy · 08-01-2019 8:35pm

It's getting harder to get stuff delivered to Ireland. Dvd's, Cd's, down to even some books. it's ridiculous. It's all well and good using PW or PM if the NI address isn't restricted either, but then you're fcuked when amazon split the order into 2 or 3 different shipments and you're caught paying PW and PM multiple times for one order.

how.gareth · 08-01-2019 8:36pm

Had to use PM to get a fire stick delivered as they won’t ship to the south, what’s that all about?

mad muffin · 08-01-2019 9:06pm

Discodog wrote: »

I got a £25 credit.

:eek::mad::(

mad muffin · 08-01-2019 9:16pm

I’d really like to know wtf is going on?

Amazon won’t deliver this deal of the day

Anker Bluetooth Headphones, SoundBuds Slim+ Wireless Headphones, Bluetooth 4.1 Lightweight Stereo Earbuds with Customizable Accessories, Sports Headset with Metallic Housing & Built-in Mic (Black) https://www.amazon.co.uk/dp/B0756T7R5T/ref=cm_sw_r_cp_tai_zoqnCbF4PQYTG

But they are more than happy to deliver this more expensive updated model :rolleyes:

Anker Wireless Headphones Soundcore Spirit Pro, with Dual EQ, 10 Hour Playtime, SweatGuard Technology, Hi-Fi Sound, Built-In Mic, Bluetooth Headphones for Sports, Workout, and Gym https://www.amazon.co.uk/dp/B07BMV5T2N/ref=cm_sw_r_cp_tai_RtqnCbSYNR0R9

Suckit · 08-01-2019 9:27pm

Anker may be having some sort of promo, so you may want to keep an eye out on amazon Germany or elsewhere for those. I find sometimes that some brands have deals across amazon, and it could end up working out the same price delivered from Germany as from the UK with free delivery.
These were on sale earlier for €20 - https://www.amazon.de/dp/B0734SV14J
As was this powerbank (€29) These earbuds (€32) and maybe many others.

mad muffin · 08-01-2019 10:12pm

Here’s another one

Apple Watch Stand, BEACOO Charging stand Dock Station AirPods Stand Charging Docks Holder, Support Apple Watch NightStand Mode and iPhone X/7/7plus/SE/5s/6S/PLUS with Various Case (Black) https://www.amazon.co.uk/dp/B077CZL5FB/ref=cm_sw_r_cp_api_i_dernCb90E356P

Black no. Other colours yes.

whiterebel · 08-01-2019 10:36pm

how.gareth wrote: »

Had to use PM to get a fire stick delivered as they won’t ship to the south, what’s that all about?

It isn’t intended for the Irish market, although it does work here.

Full_Circle_81 · 09-01-2019 4:46pm

I've been experiencing the exact same issue, with simple items like CDs and BluRays. All of them sold directly by Amazon, but won't ship to Ireland.

I ended up buying a CD from a 3rd party seller instead (including shipping) and complained that my Prime membership (for free shipping) was pointless if I couldn't buy the items from them directly. Amazon apologised, said it was a fault on their end and then gave me £10 credit on my account.

But I am still having this issue more than ever now and it seems to have no reason behind it. And Amazon make it very very difficult to contact them to complain unless its about a specific order you have already made.

At least I'm not the only one experiencing this. It is hugely frustrating!

grogi · 09-01-2019 5:13pm

Full_Circle_81 wrote: »

I've been experiencing the exact same issue, with simple items like CDs and BluRays. All of them sold directly by Amazon, but won't ship to Ireland.

I ended up buying a CD from a 3rd party seller instead (including shipping) and complained that my Prime membership (for free shipping) was pointless if I couldn't buy the items from them directly. Amazon apologised, said it was a fault on their end and then gave me £10 credit on my account.

But I am still having this issue more than ever now and it seems to have no reason behind it. And Amazon make it very very difficult to contact them to complain unless its about a specific order you have already made.

At least I'm not the only one experiencing this. It is hugely frustrating!

The distribution of CD, BlueRays etc still is a lot like a mob. Amazon probably got distribution rights only for UK with other entity having rights for Ireland. Smaller sellers don't really care, but amazon does.

There are other 'features' - like a 15mm spanner won't be shipped to Ireland, while same spanner in both 14mm and 16mm sizes would. 2.5ml of cooling paste will not be sent, while same paste in 10ml tube - no problem.

Full_Circle_81 · 09-01-2019 11:48pm

grogi wrote: »

The distribution of CD, BlueRays etc still is a lot like a mob. Amazon probably got distribution rights only for UK with other entity having rights for Ireland. Smaller sellers don't really care, but amazon does.

There are other 'features' - like a 15mm spanner won't be shipped to Ireland, while same spanner in both 14mm and 16mm sizes would. 2.5ml of cooling paste will not be sent, while same paste in 10ml tube - no problem.

But this seems to be only a recent problem as far as things like CDs go. I've been buying CDs from Amazon for years and never before has there been an issue when they are sold directly from Amazon. Its like something changed a few months ago and now its pot luck as to what will and won't ship here.

Full_Circle_81 · 22-01-2019 6:04pm

Has anyone else had any luck with Amazon on this front? I've been in contact with them quite a few times (instant messages, emails and eventually phone calls), but they just keep talking around in circles and can never give me an explanation as to why stuff like certain CDs or certain blu-rays can't be shipped here. The most they seem to be able to do is offer me credit off my next purchase, but that still doesn't solve the issue going forward......

ohnonotgmail · 22-01-2019 6:06pm

I've tried but the support people basically just dont know why a particular item cannot be delivered.

grogi · 22-01-2019 6:08pm

Full_Circle_81 wrote: »

Has anyone else had any luck with Amazon on this front? I've been in contact with them quite a few times (instant messages, emails and eventually phone calls), but they just keep talking around in circles and can never give me an explanation as to why stuff like certain CDs or certain blu-rays can't be shipped here. The most they seem to be able to do is offer me credit off my next purchase, but that still doesn't solve the issue going forward......

Forget about it.

There is absolutely nothing CS can do apart from generously offering gift cards and discounts if you run into trouble with the item your have purchased.

Another bit of mistery - why those bad boys won't be shipped?!
https://www.amazon.co.uk/Draper-85125-Hexagon-Screwdriver-Holding/dp/B01LZET0XV
https://www.amazon.co.uk/Silverline-571493-Screwdriver-Bit-Holder/dp/B000LFTSIO

Alun · 22-01-2019 6:09pm

Was trying to order a 20,000mAh power bank from Amazon yesterday, but no luck delivering here or to NI, UK mainland only apparently. I know there are restrictions on sending these things by air, but surely they can travel by road/ferry? I mean, they sell the things in the shops here so they must get here somehow.

Ended up buying from komplett.ie in the end, being del;vered from the Netherlands by DHL. Go figure.

podge018 · 23-01-2019 3:56pm

Anker asked me to give feedback on my recent purchases so I gave it to them both barrels that I had originally wanted to buy the cheaper earphones and but Amazon wouldn't deliver them to Ireland, only the more expensive ones.

"We are sorry to know of the issue with your order. Please note your order was placed and fulfilled directly by Amazon (FBA), which means Amazon is solely responsible for shipping and delivery. We will strengthen the communication with Amazon. Hope they could help us ship products to Ireland in the future".

That last bit of bad grammar is theirs, not mine.

Gadgie · 19-02-2019 2:39am

I've just noticed this recently and it's very frustrating. They really don't give two figs about their Irish customers.

Also, the free delivery seems very slow now. In the past your order would be dispatched in one or two days, and you'd get it a couple of days later via An Post. But I have an order in since last week for several items that are supposedly in stock, and nothing's happened with it. I guess they are trying to persuade us to pay for Prime, but with so many delivery restrictions, what's the point?

Suckit · 19-02-2019 3:11am

I think it's something to do with amazon UK seller settings. For example, sellers on amazon UK cannot choose Ireland, they have to choose all of Europe.
There was something mentioned on another forum, and then resulting in shipping prices too.
You may sometimes find that something will not ship to Ireland from amazon UK, but the same seller will from Spain or Germany.
Apparently some sellers are annoyed about it.
But that doesn't quite explain stuff that is fulfilled by amazon.

Gadgie · 19-02-2019 9:38am

It's the stuff that's sold and dispatched by Amazon that's the issue. But the stuff that's sold by third party sellers and fulfilled by Amazon shouldn't be affected either.

my3cents · 19-02-2019 2:01pm

What I have noticed is that I can find a bargain on Amazon then order and delivery to Ireland is OK. I then go back if I find the item really is decent to get the URL to recommend it or buy another myself and find that its no longer available to Ireland.

What seems to be the case is that when third party sellers who use Amazons fulfillment service see how much its costing to sell to Ireland they just stop doing it.

Suckit · 19-02-2019 2:06pm

my3cents wrote: »

What seems to be the case is that when third party sellers who use Amazons fulfillment service see how much its costing to sell to Ireland they just stop doing it.

I don't think that's it. It's got something to do with amazon policies. The sellers are clomplaining too. They would often include the price of shipping in the price anyway.

my3cents · 19-02-2019 2:33pm

Suckit wrote: »

I don't think that's it. It's got something to do with amazon policies. The sellers are clomplaining too. They would often include the price of shipping in the price anyway.

I do, its happened far to often to be anything else. How can a company possibly include the price of shipping to Ireland when they are selling on Amazon.co.uk primarily to UK customers.

When margins are low with Amazon taking a cut it seems obvious that the additional costs of sending to Ireland may influence if sellers want to bother with our small market.

Suckit · 19-02-2019 2:58pm

They don't have a choice to sell to just Ireland. They have to select all of Europe to sell outside UK. Many of the sellers may be International sellers anyway and also list on UK.
https://sellercentral.amazon.co.uk/gp/help/external/help-page.html?itemID=201074400&language=en_GB&ref=efph_201074400_bred_G201411300
https://sellercentral.amazon.co.uk/gp/help/external/help.html?itemID=G201411300

Many sellers have Ireland as a target market and are being scuppered by this. It is affecting them too.

It may also be something to do with the German Tax Certificate (must be completed by March 2019). If a seller wants to sell to/in Germany they must have a German Tax Cert as of Jan 1st 2019.
Amazon UK does not allow you to choose selected Countries outside of the UK to sell to. They must choose 'all of Europe'.
some sellers have other amazon region accounts.
Small packages in UK must use Royal Mail too (not sure what amazon policy on enforcing that for sellers is). As many will be going through the UK it would probably include those. It seems like an absolute cluster f**k at the minute. Probably best to use amazon Germany and buy multiple products to keep shipping charges down.

ohnonotgmail · 19-02-2019 4:09pm

my3cents wrote: »

What I have noticed is that I can find a bargain on Amazon then order and delivery to Ireland is OK. I then go back if I find the item really is decent to get the URL to recommend it or buy another myself and find that its no longer available to Ireland.

What seems to be the case is that when third party sellers who use Amazons fulfillment service see how much its costing to sell to Ireland they just stop doing it.

that may be part of the problem but there are also issues with items sold by amazon themselves that they no longer ship to ireland. And i'm talking about stuff like CDs and DVDs.

CrowdedHouse · 19-02-2019 4:19pm

ohnonotgmail wrote: »

And i'm talking about stuff like CDs and DVDs.

Yes looking at 2 CD's same artist, same record label, one ships one doesn't

corkie · 19-02-2019 5:37pm

Just so you are aware, amazon.co.uk have started to lift restrictions on products now, but some lightening deals still are being refused delivery to Ireland.

Last month I could not order this product direct to Ireland, had to use address pal. Has a battery, change to the white version and it won't ship.

In other news (sorry about source, other option was thesun!):-

COLOR="Red"]JOE.IE[/COLOR An Post is set to launch a service like Parcel Motel in Ireland

PWEI · 22-02-2019 5:19pm

Had an interesting once recently.

I ordered a book and 2 cd's on the 10th of February & a week later the book and 1 CD arrived.
When I checked the order, the 2nd CD was not part of the order anymore & had disappeared completely.
I thought I was losing it and checked back through my emails and I had ordered 2 CD's.
When I looked up the CD, it now has "does not ship to Ireland" but it didn't have when I ordered it. .
I contacted Customer Service & they couldn't give me a reason why it happened but I'm guessing it somehow changed while the order was been processed and was automatically removed.

jos22 · 11-03-2019 12:27am

anytime I saw that message on blurays. I just added them to the basket as normal and clicked checkout and they dispatched and delivered as normal

just ordered a switch game tonight with that message on it, item is now preparing to dispatch

Full_Circle_81 · 12-03-2019 3:28pm

jos22 wrote: »

anytime I saw that message on blurays. I just added them to the basket as normal and clicked checkout and they dispatched and delivered as normal

just ordered a switch game tonight with that message on it, item is now preparing to dispatch

I've tried that before and still none of them work. At some point in the process it tells me that the items can't ship here and I need to take them out of my basket to proceed

jos22 · 12-03-2019 11:13pm

ok odd, tried an other one there tonight and it now be blocked before confirmation.
some pain

political analyst · 05-05-2019 6:01pm

I've just learned about this restriction when I tried to order a Region 2 English-language DVD boxset (It doesn't matter which programme it is). I don't see why Brexit would make a difference if you have the money to pay for whatever you want to order.

jos22 · 05-05-2019 8:31pm

political analyst wrote: »

I've just learned about this restriction when I tried to order a Region 2 English-language DVD boxset (It doesn't matter which programme it is). I don't see why Brexit would make a difference if you have the money to pay for whatever you want to order.

2 of the items that were restrict for me back in march, are now eligible for prime delivery to Ireland, so possible there something else going on other than brexit

Varik · 05-05-2019 8:51pm

Most of the stuff that won't ship to me is either due to batteries, liquids, or sometimes it's just ultra cheap stuff.

cormie · 07-05-2019 11:32am

I'm restocking on some dental floss and tooth paste, both of which I've ordered before and had shipped with other items from Amazon, all sent in the one package to Ire.

Each product I want has about 15 different sellers, I tried add them all to the basket and none will ship to Ireland. It's also a pain having to go through the checkout process to find it out. They all appear to be sold through "free shipping on orders over £20", or prime, so you think they'll qualify, but they don't.

I'd be ok paying Parcel Motel/Parcel Wizard/Address Pal, if I knew they would both go in the same package, but to not know whether it'll be €4 or €8 is a pain.

Jukebox Jim · 08-03-2020 2:47pm

Apologies for resurrecting an old thread but this problem is really frustrating me. I've bought many blu rays from Amazon over the years but recently more and more items won't ship to Ireland. Specifically Blade Runner 2049 on 4K blu ray and Thomas Crowne Affair (remake.) I've contacted amazon support with no result. It's mad as they're both being sold directly from Amazon UK and carry the Irish certificate mark on them. I'm feeling like my Prime membership is getting more pointless each day &#55357;&#56852;

STB. · 08-03-2020 3:04pm

There is no actual logic to it.

I became very frustrated with them and cancelled prime. Forget going through the helpdesk. Last time I checked they were in Jamaica. Not very helpful and a lot of attitude.

Senior staff are aware of it. The gist of it, is everything is going to change at the end of this yer anyway, so hang on in there.

Mav11 · 08-03-2020 3:18pm

Jukebox Jim wrote: »

Apologies for resurrecting an old thread but this problem is really frustrating me. I've bought many blu rays from Amazon over the years but recently more and more items won't ship to Ireland. Specifically Blade Runner 2049 on 4K blu ray and Thomas Crowne Affair (remake.) I've contacted amazon support with no result. It's mad as they're both being sold directly from Amazon UK and carry the Irish certificate mark on them. I'm feeling like my Prime membership is getting more pointless each day ��

I know it is not ideal, but could you not use Parcel Motel or Address Pal? I find the PM service to be top class and prefer getting goods delivered there!

Amazon Delivery Restrictions to Ireland

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