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17-07-2015, 14:54   #121
PizzamanIRL
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Are the iTunes vouchers still expected to be in the reward store by the end of this week?
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17-07-2015, 23:22   #122
mymo
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Not getting any emails at all for scanned receipts. Not even to acknowledge I've scanned them.
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20-07-2015, 09:20   #123
 
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Are the iTunes vouchers still expected to be in the reward store by the end of this week?
Hey PizzamanIRL,

We will have the iTunes vouchers in our Rewards section by the end of this week.

Thanks,
David
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20-07-2015, 09:30   #124
 
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Not getting any emails at all for scanned receipts. Not even to acknowledge I've scanned them.
Hey Mymo,

Last Friday was the final day of our Aldi and Lidl double cash back promotion and we received a lot of receipts. We needed some extra time to your process receipts but we did send you notifications. We could not process 1 or 2 receipts but we will reward you with cash back for these receipts (I have your login email address from a previous PM).

Thanks,
David
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22-07-2015, 18:51   #125
PizzamanIRL
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Are receipts checked by humans or computer read? I'm guessing computer read because some of my receipts are sent back as unreadable even though the picture taken clearly shows the name, date and price in a well lit area.
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23-07-2015, 09:13   #126
 
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Are receipts checked by humans or computer read? I'm guessing computer read because some of my receipts are sent back as unreadable even though the picture taken clearly shows the name, date and price in a well lit area.
Hey PizzamanIRL,

We use the best available recognition software to process receipts. Can you PM me the login email on your Reep account and I will ensure your receipts are rewarded with cash back.

Thanks,
David
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30-07-2015, 22:45   #127
mymo
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Mine are the same pizzamanirl, very rare they go through. All look good on my phone. Last three all rejected.
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31-07-2015, 09:27   #128
 
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Hey Mymo,

Happy Friday We promise that we try to reward cash back to every eligible receipt we receive but sometimes we fail to identify some receipts because the receipt is creased, blurred or if ink is faded. Can you PM me the log-in email on your Reep account and I will reward you for all of the receipts you snapped. I will also find out why we are failing to accept your receipt.

Thanks,
David
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05-08-2015, 11:07   #129
PizzamanIRL
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Any luck with the iTunes vouchers?
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05-08-2015, 14:44   #130
 
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Any luck with the iTunes vouchers?
Hey PizzamanIRL,

I promise that the iTunes vouchers will be available as a reward very soon!

Thanks,
David
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