Brexit - Double charged VAT

rocksolid · 15-01-2021 3:14pm #1

Guys, has anyone any idea how this gets solved going forward

I bought an electric heater from www.buyitdirect.ie for €139 including shipping on 3/1/21

Heater gets dispatched but stuck on the port in UK due to brexit delays, today i get an email from DPD saying i owe €33.76 (€28.76 import/duty charge + €5 admin charge). I rang me local DPD hub and was told this charge was VAT, but tried to explain to them that i had already paid VAT on the item and could supply the invoice to prove it.

Basically i was told either pay up get it delivered or dont and it will be returned...

So i rang buyitdirect to see if i could get a refund for the vat they charged but they have told me that they wont refund the VAT and have no directive from head office on how to handle this situation going forward...

ismat · 15-01-2021 3:16pm

The uk seller needs to be vat registered in Ireland and charge you Irish vat instead of uk vat. Eg this is what Amazon and many other companies are now doing

rocksolid · 15-01-2021 4:10pm

buyitdirect.ie has an irish vat number and i was charged 21% on the invoice.

Am i correct in saying anything over €22 in value VAT is liable, anything over €150 customs/duty is liable.

Rang DPD head office and the girl understood what i was saying but had no answer for me.

ismat · 15-01-2021 4:15pm

In that case I’d say buyitdirect have not completed the export documentation correctly. There is no duty on uk origin goods. They would need to sort this out with their courier as you should not be paying Irish vat twice

rocksolid · 15-01-2021 4:18pm

my thoughts exactly....looks like iv just got screwed so as no hope of getting it back with them.

L1011 · 15-01-2021 5:17pm

And their after sales care is about the worst in the business so don't expect any rational response.

rocksolid · 15-01-2021 9:12pm

Is there any way i can claim this back with revenue?

Brexit - Double charged VAT

Comments