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Amazon Uk email help gone?

  • 16-12-2019 8:29pm
    #1
    Heighway61
    Registered Users, Registered Users 2 Posts: 1,972 ✭✭✭


    In Help > Contact Us the options are Chat or Call. Email is no longer there. Have the stopped email contact?


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,510 Mod ✭✭✭✭Cabaal


    yep, its gone a few months or weeks at this stage


  • #3
    Plopsu
    Registered Users, Registered Users 2 Posts: 671 ✭✭✭Plopsu


    Had to contact them today via web chat. I am 90% sure, based on the answers I was getting, that I was talking to a bot.


  • #4
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,031 ✭✭✭Slippin Jimmy


    If it is any use, I believe the chat is saved in your Amazon app. There should also be an option to email a copy of the chat to your email account.


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