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Ryanair - New reserved seating structure(s)

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Comments

  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    posy2010 wrote: »
    Just so you know if you go into print boarding passes it will say oh you are sitting miles from each other, want to change? I said yes to see and the seat next to my pre allocated one was empty so only had to pay a fiver for the 1 seat. May be worth a go day before flight!

    Its on purpose, both times a recent trip to rome I was separated from my wife with a seat each side of me
    Like I said I dont see it as a big deal


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    grogi wrote: »
    Get away with what? Common sense? If we are making one reservation, it means we would like to seat next to each other.

    What is next?

    Ryanair is playing super laud commercials from the speakers in your headrest. For only ?8 you can have it switched off!

    ??


    I for sure will not be entertained by this new seating arrangements and will sit where I see fit. I will of course move when asked by the crew "oh sorry, didn't know", but that will cause more havoc onboard - and I encourage everyone to do the same.
    If you want to sit with someone pay for it, people get outraged about such stupid stuff.
    I never wrote anything about head sets so dont write saying I did
    Off with you, you will be the fool that everyone hates on the flight thinking you are fighting the man instead of just being a tool


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 8,615 ✭✭✭grogi


    irishman86 wrote: »
    If you want to sit with someone pay for it, people get outraged about such stupid stuff.

    By the amount of outrage it seems it is not that stupid. It might not be important for you, but it is for many other.
    I never wrote anything about head sets so dont write saying I did
    Off with you, you will be the fool that everyone hates on the flight thinking you are fighting the man instead of just being a tool

    No, you didn't. But that is my prediction what you would say if Ryanair introduced the €8 offer for silence.
    Just because 2 people are on the one booking does not necessarily mean they want to sit beside each other.

    Would they mind? If they mind, they probably would never book together. It is never cheaper to book together either, sometimes it is more expensive than booking separately.


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    grogi wrote: »
    Don't really understand that comment. I was travelling with kids a lot of times before we were always given seats together. We have never asked anyone to move because we were travelling with kids.

    Same, and in the dozens of flights I've taken I've not once seen someone be asked to move, yet I've read about it here loads of times as if it's a common occurance.


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    grogi wrote: »
    By the amount of outrage it seems it is not that stupid. It might not be important for you, but it is for many other.



    No, you didn't. But that is my prediction what you would say if Ryanair introduced the ?8 offer for silence.



    Would they mind? If they mind, they probably would never book together. It is never cheaper to book together either, sometimes it is more expensive than booking separately.

    There isnt a lot of outrage, there is a few people on boards
    You are saying illogical things sure how about a fee for not crashing the plane sense were being stupid
    I dont think you understand how a business works you pay for services they offer you if you dont want that well go elsewhere and you will quickly see how much more you have to pay for a similar service


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    irishman86 wrote: »
    There isnt a lot of outrage, there is a few people on boards
    You are saying illogical things sure how about a fee for not crashing the plane sense were being stupid
    I dont think you understand how a business works you pay for services they offer you if you dont want that well go elsewhere and you will quickly see how much more you have to pay for a similar service

    What about making reservations in a restaurant and them sitting you at opposite ends of the room unless you pay a surcharge? That's a better analogy for this and it's also bonkers.


  • Registered Users Posts: 478 ✭✭tina1040


    I have been a long time supporter of Ryanair. Cheap flights and if you follow the rules it works. However I have just checked in 3 men for a flight this sunday and they were allocated seats front middle and back. There were several options of three seats together. I paid €8 to move 2 of them beside the 3rd as one of them would have difficulty with bags. If I left it late I would have no problem but it was completely unnecessary.
    Also a couple of months ago I checked in 5 of us travelling together and we were seated all in one row on both the outward and return journey so I can't understand why this would be different.


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    Gouging.

    It seems this was the plan all along and I'm very disappointed.


  • Registered Users Posts: 478 ✭✭tina1040


    I like the restaurant example!!!!!!!!!!!!!!!!


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  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    tina1040 wrote: »
    I like the restaurant example!!!!!!!!!!!!!!!!

    Yes it is a much more valid analogy.

    Ryanair had gotten better a few years back as they realised all their "tricks" were going too far and were pushing back customers. Seems like they are going back to their old deamons.

    At the end of the day I don't think it will serve them as regular customers will know this and automatically consider it as a mandatory extra, it will hurt Ryanair's image, and it could possible cause annoyances for both their crews and passengers during boarding and while in the air with a high number of people wounding drowned the cabin.

    Ironically one thing which might get them to reconsider is if the crew can't sell all their crap during the flight because their trolley is constantly obstructed by passengers walking to the other end of the plane to talk to someone or boarding gets more expensive for them as people trying to swap their seats make the process longer.


  • Registered Users, Registered Users 2 Posts: 924 ✭✭✭Stationmaster


    tina1040 wrote: »
    I have been a long time supporter of Ryanair. Cheap flights and if you follow the rules it works. However I have just checked in 3 men for a flight this sunday and they were allocated seats front middle and back. There were several options of three seats together. I paid €8 to move 2 of them beside the 3rd as one of them would have difficulty with bags. If I left it late I would have no problem but it was completely unnecessary.
    Also a couple of months ago I checked in 5 of us travelling together and we were seated all in one row on both the outward and return journey so I can't understand why this would be different.

    Were the 3 all on the same booking or 3 individual bookings?


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Jayop wrote: »
    What about making reservations in a restaurant and them sitting you at opposite ends of the room unless you pay a surcharge? That's a better analogy for this and it's also bonkers.

    How is it in any way the same, one is a social service the other is a travel service more apt would be booking a ticket on a bus and having to sit apart.
    The out rage over this is hilarious tbh.
    If you want a restaurant analogy it would be going in and sitting down and asking for a lemon and water then getting outraged when they charge you for it.
    A service is a service and a company needs to make money, I for one have no problem with this and I have a wife and child.


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    tina1040 wrote: »
    I like the restaurant example!!!!!!!!!!!!!!!!
    Its really a stupid example
    Bob24 wrote: »
    Yes it is a much more valid analogy.

    Ryanair had gotten better a few years back as they realised all their "tricks" were going too far and were pushing back customers. Seems like they are going back to their old deamons.

    At the end of the day I don't think it will serve them as regular customers will know this and automatically consider it as a mandatory extra, it will hurt Ryanair's image, and it could possible cause annoyances for both their crews and passengers during boarding and while in the air with a high number of people wounding drowned the cabin.

    Ironically one thing which might get them to reconsider is if the crew can't sell all their crap during the flight because their trolley is constantly obstructed by passengers walking to the other end of the plane to talk to someone or boarding gets more expensive for them as people trying to swap their seats make the process longer.

    Ryanairs image :pac: do you think they give a **** about there image, MOL has for years thrived with the image what makes you think that would change now, its basic supply and demand


  • Registered Users, Registered Users 2 Posts: 8,615 ✭✭✭grogi


    irishman86 wrote: »
    How is it in any way the same, one is a social service the other is a travel service

    Restaurant is food service, not social...
    irishman86 wrote: »
    more apt would be booking a ticket on a bus and having to sit apart.

    If the travel is longer than 15 minutes I guarantee that people will complain as well.

    Offering seats together did cost absolutely zero. There is no reason to introduce a fee for that now, it is nothing but an obvious nasty money grab.

    Please stop defending Ryanair and report back to the bosses that maybe they should reconsider.


  • Registered Users, Registered Users 2 Posts: 9,510 ✭✭✭runawaybishop


    grogi wrote: »
    Restaurant is food service, not social...



    If the travel is longer than 15 minutes I guarantee that people will complain as well.

    Offering seats together did cost absolutely zero. There is no reason to introduce a fee for that now, it is nothing but an obvious nasty money grab.

    Please stop defending Ryanair and report back to the bosses that maybe they should reconsider.

    Yes it is a money grab. Ryanair grab money with extra charges so they can offer cheap flights. That's always been their model.

    Restaurant analogy is dumb, flying is a mode of transport -not a social dining experience.


  • Registered Users, Registered Users 2 Posts: 3,776 ✭✭✭C3PO


    grogi wrote: »
    Restaurant is food service, not social...

    Offering seats together did cost absolutely zero. There is no reason to introduce a fee for that now, it is nothing but an obvious nasty money grab.

    Please stop defending Ryanair and report back to the bosses that maybe they should reconsider.

    I really don't understand all the outrage - the Ryanair model has always been the same and it's been extremely successful for both them and the travelling public!

    "We will give you a cheap seat from A to B if you book way in advance .... if you want anything else ... you pay extra!"

    If you don't like it, go somewhere else and if enough people do that then they will change the model!


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    grogi wrote: »
    Restaurant is food service, not social...



    If the travel is longer than 15 minutes I guarantee that people will complain as well.

    Offering seats together did cost absolutely zero. There is no reason to introduce a fee for that now, it is nothing but an obvious nasty money grab.

    Please stop defending Ryanair and report back to the bosses that maybe they should reconsider.

    Restaurant is a social service as well as a food service champ, all you have shown is lack of knowledge on that as well as the transport service

    The time of the trip means nothing, I take longer bus trips than most Ryanair flights when I go from Galway to Dublin prior to flying so get your facts correct before spouting nonsense

    Why would I stop defending a company that offers a good service and gives very good prices.

    Maybe have a quick google on how the economy works instead of getting outraged because you cant understand it


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    irishman86 wrote: »
    Its really a stupid example


    Ryanairs image :pac: do you think they give a **** about there image, MOL has for years thrived with the image what makes you think that would change now, its basic supply and demand

    Supply and demand is what I am talking about. I don't think customers have any entitlement but they get to choose not to use the service if they are not happy.

    I definitely think they do care about their image it if means losing profit (MOL is more than smart enough to care). Remember 3 or 4 years ago: MOL himself openly said the company was losing business because it was unnecessarily pissing-off custumers and implemented many changes accordingly. Since then profits have gone to the roof.

    To me, if they are indeed slitting out passengers who are on the same booking on purpose, it does classify as "unnecessarily pissing-off custumers".


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  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Yes it is a money grab. Ryanair grab money with extra charges so they can offer cheap flights. That's always been their model.

    Restaurant analogy is dumb, flying is a mode of transport -not a social dining experience.

    Reminds me of a episode of south park in here :pac:
    I have no idea when a profit making company shocks people by doing something that will make them money and the simple way around this is dont sit together or if you wish pay a fee which will still make the flight cheaper than everyone else :eek:


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Bob24 wrote: »
    Supply and demand is what I am talking about. I don't think customers have any entitlement but they get to choose not to use the service if they are not happy.

    I definitely think they do care about their image it if means losing profit (MOL is more than smart enough to care). Remember 3 or 4 years ago: MOL himself openly said the company was losing business because it was unnecessarily pissing-off custumers and implemented many changes accordingly. Since then profits have gone to the roof.

    To me, if they are indeed slitting out passengers who are on the same booking on purpose, it does classify as "unnecessarily pissing-off custumers".

    Supply and demand works different to how you think. If 10 people want a flight with only 6 seats then the company uses that to implement ways to make more money, in this case its get fees from people wishing to select there seats together.
    Thats how it works the supply curve slopes up for this very reason
    MOL knows very well that some will rabble but in the end will still board his planes when he pretty much controls the short euro flights with his prices


  • Registered Users, Registered Users 2 Posts: 8,615 ✭✭✭grogi


    irishman86 wrote: »
    Supply and demand works different to how you think. If 10 people want a flight with only 6 seats then the company uses that to implement ways to make more money, in this case its get fees from people wishing to select there seats together.
    Thats how it works the supply curve slopes up for this very reason
    MOL knows very well that some will rabble but in the end will still board his planes when he pretty much controls the short euro flights with his prices

    Ryanair is abusing its dominant position in short euro flights in order to extort additional money. The airline knows that majority of routes it operates it has no competition and even if competition comes in, they can afford the dump the prices on particular routes. People will use them regardless the shenanigans they come up with.

    It is not free market. Cost of entry is far to big.


  • Moderators, Social & Fun Moderators, Regional East Moderators, Regional North West Moderators Posts: 12,335 Mod ✭✭✭✭miamee


    Allocating a seat is not really a service - you've already paid for a seat by booking the flight. It doesn't cost them any more or less to give you seats together as opposed to seats apart. In fact they have now invested time/resources into changing the process they had from seating together to deliberately separating parties travelling together.

    While sitting apart from your travelling buddy whoever it may be is really not that big of a deal, the fact that Ryanair have gone out of their way to make it so for all passengers rankles and is a backwards step in their more recent efforts to keep customers happy in my opinion.

    I'll certainly be checking other options in future; naturally if Ryanair are still miles cheaper, I'll probably put up with it (and they know it) :D


  • Registered Users, Registered Users 2 Posts: 3,802 ✭✭✭irelandrover


    just compare the cost of paying for a seat + the price of a flight to the competitor. THis really isnt something to be annoyed about


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    irishman86 wrote: »
    Supply and demand works different to how you think. If 10 people want a flight with only 6 seats then the company uses that to implement ways to make more money, in this case its get fees from people wishing to select there seats together.
    Thats how it works the supply curve slopes up for this very reason
    MOL knows very well that some will rabble but in the end will still board his planes when he pretty much controls the short euro flights with his prices

    Nope, you are forgetting one aspect of it: when the product/service your are selling is not a necessity and/or is subject competition, demand for it is not guaranteed and can drop depending on how customers feel about your product/service.

    In the case of an airline, it could be customers deciding not to fly this time because they had a bad experience before which partly made them decide to spend their next holiday in Ireland, or flying with a competing airline which covers the same route.

    So to go back to the exemple you give, if today there are 10 customers for 6 seats great you'll be able to have them overbid each other and sell the tickets to whichever ones are offering the highest amount - hence you will increase your profit. But if you piss-off many customers who then tend to avoid flying with you, in a few months time demand on the same route could drop to lets say to 6 customers for the 6 seats you are still offering: you will then have to sell tickets for less money and will make less profit because you have reduced demand for your service but supply is still the same.

    Purely from a profit's perspective, the question is: how many customers are these marketing gimmicks driving away and what is the negative impact on the average selling price of a ticket and the total number of tickets sold. If that impact is larger than the money the marketing gimmick is bringing in, it becomes counter-productive. And as I said the more things like this you add, the larger the negative halo becomes and the more the individual impact for each of them becomes negative.


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  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    just compare the cost of paying for a seat + the price of a flight to the competitor. THis really isnt something to be annoyed about

    For me it's not the cost, it is more the annoyance of these marketing tactics when they add-up and waste my time or hurt the quality of the service provided (in this case there is a little bit of both as it will make the booking/checkin process a bit longer, and most importantly even if you pay the policy will likely incommode you during boarding and the flight with people who didn't pay but are trying to work around their poor seating arrangement and potentially block/annoy you in the process). To make it clear just this thing is obviously not a deal breaker and won't make me change my mind if there is a large saving compared to another airline, but it is a step in the wrong direction and it is when small things like this add-up which they start being a serious annoyance and repulsing customers. I mentioned it before but I think Ryanair reached that point a few years ago before recognising the problem and largely addressing the issues (I had completely stopped using them at some point and have started again since then). They have to be careful if they don't want to cross the line again.

    Edit: and a link to MOL's stance I was referring to: http://www.telegraph.co.uk/finance/newsbysector/transport/10322959/Ryanair-to-reform-abrupt-culture-says-Michael-OLeary.html

    Amongst other things, his statement I was referring to was given at a shareholder's meeting where he said "We should try to eliminate things that unnecessarily piss people off.


  • Registered Users, Registered Users 2 Posts: 1,552 ✭✭✭dohouch


    The MOL gang could state clearly on website
    "Dear valued customer, to ensure that you will be seated next to your travelling companion you MUST reserve the adjacent seat"
    lots of xxxs
    the MOL gang

    🧐IMHO, God wants us all to ENJOY many,many ice-creams , 🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦🍦



  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 2,003 ✭✭✭EverythingGood


    This post has been deleted.

    Would probably end up like Seat Wave! More expensive than the original!!


  • Registered Users Posts: 314 ✭✭sibersha


    Are all flights affected?

    If I check-in and myself and partner are given random seats, is there an option to upgrade/purchase allocated seating?


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  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    grogi wrote: »
    Ryanair is abusing its dominant position in short euro flights in order to extort additional money. The airline knows that majority of routes it operates it has no competition and even if competition comes in, they can afford the dump the prices on particular routes. People will use them regardless the shenanigans they come up with.

    It is not free market. Cost of entry is far to big.

    Every company in that situation does this, its just doesnt affect you as you arent buying there goods. There is no such thing as a free market though thats a myth. There will always be someone competing with you.
    Take Lidl/Aldi they can easily under cut local shops.
    People use Lidl/Ryanair as it leaves them with more money in the pocket which at the end of the day is better for them


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    miamee wrote: »
    Allocating a seat is not really a service - you've already paid for a seat by booking the flight. It doesn't cost them any more or less to give you seats together as opposed to seats apart. In fact they have now invested time/resources into changing the process they had from seating together to deliberately separating parties travelling together.

    While sitting apart from your travelling buddy whoever it may be is really not that big of a deal, the fact that Ryanair have gone out of their way to make it so for all passengers rankles and is a backwards step in their more recent efforts to keep customers happy in my opinion.

    I'll certainly be checking other options in future; naturally if Ryanair are still miles cheaper, I'll probably put up with it (and they know it) :D

    You paid for a seat, unless you pick a seat though thats all you paid for the same way with bus travel
    They havent really gone out of the way, more they implemented something thats really been apart of there service for a long time
    Off course you should be checking out other options, financially it makes sense, if Aer Lingus have a cheaper flight I will jump on it, at the end of the day go with who ever is cheapest unless its Luthfansa those guys are dicks :pac:
    ps I would still fly if they were even a euro cheaper :o


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Bob24 wrote: »
    Nope, you are forgetting one aspect of it: when the product/service your are selling is not a necessity and/or is subject competition, demand for it is not guaranteed and can drop depending on how customers feel about your product/service.

    In the case of an airline, it could be customers deciding not to fly this time because they had a bad experience before which partly made them decide to spend their next holiday in Ireland, or flying with a competing airline which covers the same route.

    So to go back to the exemple you give, if today there are 10 customers for 6 seats great you'll be able to have them overbid each other and sell the tickets to whichever ones are offering the highest amount - hence you will increase your profit. But if you piss-off many customers who then tend to avoid flying with you, in a few months time demand on the same route could drop to lets say to 6 customers for the 6 seats you are still offering: you will then have to sell tickets for less money and will make less profit because you have reduced demand for your service but supply is still the same.

    Purely from a profit's perspective, the question is: how many customers are these marketing gimmicks driving away and what is the negative impact on the average selling price of a ticket and the total number of tickets sold. If that impact is larger than the money the marketing gimmick is bringing in, it becomes counter-productive. And as I said the more things like this you add, the larger the negative halo becomes and the more the individual impact for each of them becomes negative.

    You are thinking in a stone age way my friend, to many people travel is as much a necessity as anything not food/shelter/clothing these days.
    The aul financial basket has changed since the 80s
    Lets put it this way, all these people in here complaining 99% are still going to fly Ryanair rather than pay 100 euros more with someone else.
    Your supply and demand is incorrect on the basis that Ryanair dont really have a rival in the cheap flights section and your view that demand is limited
    Its the same as Microsoft it doesnt matter what they do because well they own 80% of the market


  • Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    Bob24 wrote: »
    Is that very last minute check-in?

    Doing in on purpose even if neighbouring seats are available would really be going a step too far.
    No this is 2 days before the flight, well in advance. Going by their twitter its a new thing and people are not happy. Fairly scummy


  • Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    posy2010 wrote: »
    Just so you know if you go into print boarding passes it will say oh you are sitting miles from each other, want to change? I said yes to see and the seat next to my pre allocated one was empty so only had to pay a fiver for the 1 seat. May be worth a go day before flight!
    Quoted ?13 for the privilege


  • Registered Users, Registered Users 2 Posts: 5,512 ✭✭✭Wheety


    tina1040 wrote: »
    I like the restaurant example!!!!!!!!!!!!!!!!

    It only really works if it is known that this restaurant charges you to pick a seat if you pick one in advance. Or you could just turn up on the night hoping to get seats together.


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    irishman86 wrote: »
    You are thinking in a stone age way my friend, to many people travel is as much a necessity as anything not food/shelter/clothing these days.
    The aul financial basket has changed since the 80s
    Lets put it this way, all these people in here complaining 99% are still going to fly Ryanair rather than pay 100 euros more with someone else.
    Your supply and demand is incorrect on the basis that Ryanair dont really have a rival in the cheap flights section and your view that demand is limited
    Its the same as Microsoft it doesnt matter what they do because well they own 80% of the market

    Again, from what I have read Michael O'Leray doesn't see it that way his line is more the one I described.

    Another interesting quote of his from an FT piece on top of the one I had provided before which was going the same direction:

    "If I had known that being nicer to our customers was going to result in higher load factors [a measure of how full its aircraft are], I would have been nicer years ago,” Mr O’Leary said. “No one is going to be nicer to our customers now than me."

    What he is saying here is pretty much the same I was explaining: if you are nicer to your customers you get more of them, if you have more customers yours planes are fuller, and if your planes are fuller you make more money both because you are selling more tickets and because due to increased demand and constrain on supply the average ticket price is increasing.

    When you say "all these people in here complaining 99% are still going to fly Ryanair rather than pay 100 euros more with someone else" I think you are making 2 mistakes:
    1. It is not that frequent for Ryanair to undercut Aer Lingus by 100 euros for the same route.
    2. You are partially right in that many people will complain but still use Ryanair (though I doubt you would be right in thinking 99% of those who complain will not reduce their use of Ryanair). But what about the customers who won't complain because they have better things to do and will just move on to another airline which doesn't give them any crap? i.e. those slightly more premium customers who tend to drive Ryanair's profit because while they like good value bottom low prices are not their top concern if it starts hurting their customer experience too much.

    And Microsoft was in trouble before Satya Nadella can into the picture and put the focus on customer relationship and online services/inovation: they had actually become complacent with the way they were treating their customers due to their market dominance and were at best wasting their growth potential and at worst declining. If you look at the share price since the 2000s it reflects that view from investors with a decline/stagnation in the 2000s before soaring after Nadella's policy changes came into action.


  • Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    They have undone a lot of the recent good work here. I wouldn't be surprised if they change it back, but not until after a bumper summer of add-on charges.


  • Registered Users, Registered Users 2 Posts: 2,355 ✭✭✭cruhoortwunk


    irishman86 wrote: »
    You are thinking in a stone age way my friend, to many people travel is as much a necessity as anything not food/shelter/clothing these days.
    The aul financial basket has changed since the 80s
    Lets put it this way, all these people in here complaining 99% are still going to fly Ryanair rather than pay 100 euros more with someone else.
    Your supply and demand is incorrect on the basis that Ryanair dont really have a rival in the cheap flights section and your view that demand is limited
    Its the same as Microsoft it doesnt matter what they do because well they own 80% of the market
    Ryanair are rarely much cheaper than the competition these days. I'll be happy enough to pay the ?20 or ?30 extra for Aer Lingus


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  • Registered Users Posts: 498 ✭✭daisy123


    What is people's obsession with sitting together????

    I really don't understand it at all!

    They are short flights. If it means that much, just pay the price, or fly with a different airline.

    C'mon folks, be a bit independent here!


  • Registered Users, Registered Users 2 Posts: 10,905 ✭✭✭✭Bob24


    They have undone a lot of the recent good work here. I wouldn't be surprised if they change it back, but not until after a bumper summer of add-on charges.

    That's what I think as well. It is a trial to see how it goes and get a few extra bucks.


  • Registered Users, Registered Users 2 Posts: 8,750 ✭✭✭degsie


    daisy123 wrote: »
    What is people's obsession with sitting together????

    I really don't understand it at all!

    They are short flights. If it means that much, just pay the price, or fly with a different airline.

    C'mon folks, be a bit independent here!

    Not an obsession, just social norm. If you go to a restaurant do you sit together? Or on a ferry? Or when travelling in the same car?


  • Closed Accounts Posts: 17,388 ✭✭✭✭Jayop


    degsie wrote: »
    Not an obsession, just social norm. If you go to a restaurant do you sit together? Or on a ferry? Or when travelling in the same car?

    Exactly. It's not the end of the world or any major issue, but when I'm flying maybe a 4 hour flight to Lanzerote I'd much prefer to sit beside someone who I'm going on holidays with than some other pleb.


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 839 ✭✭✭cobham


    I travel a fair bit with Ryanair on my own. I take whatever seat allocated, usually checking in quite late and usually get a decent seat. I might be in row 6 with several rows empty in front of me. Once the seatbelt sign is off there is no problem in changing your seat if you prefer another that is unoccupied.


  • Registered Users, Registered Users 2 Posts: 1,330 ✭✭✭bikeman1


    This new policy is really starting to annoy us regular Ryanair passengers.

    There are plenty of us with disposable income who can pick and choose what airline to take or where we want to go for a weekend break. In fact recently I've swayed towards Ryanair because they have generally better fares, not always, allow at least a big bag and allocated seats together for free when travelling with friends, family or the other half.

    I've had two trips recently and both times, they allocated our bookings for flights to opposite ends of the plane. It didn't matter so much for the first trip but it would have been "nice" we would have bought a cup of tea and chatted etc. Instead we sat at opposite ends and bemoaned how there was plenty of seats, but that we HAD to sit at our allocated seats. I was trying to show the family member how Ryanair had improved, but was left wanting.

    Last weekend I was away with the other half. A nice romantic trip etc etc. Anyway I was allocated row 2 and him 31, then him row 2 and I 17. Both of us knowing Ryanair well, declined to offer them €16 to sit together for our 1hour 30 minute flights to sit on the same aircraft and I got "emergency" rows both ways anyway.

    On board of course there were spare seats beside both of us going both ways. He came to me after takeoff on the outbound and me to him on the return. On the return flight it was like musical chairs, mothers reuniting with their adult children. Friends linking up. Husband and wives swapping to sit beside their loved ones. Everyone moaning that the system had completely u necessarily so allocated them at opposite ends despite booking together.

    This as someone said isn't a deal breaker for me, but it is going back to how can I piss you off, you annoying worthless passenger. However I didn't mind then, I was paying €1 to the UK or €20 to Italy. Now it's a lot more.

    Also anecdotally at least their flights are not as punctual as before. Not unheard for 30 minute delay to most of my recent flights. This new seat allocation is only going to slow down boarding as evidenced by me on Tuesday.


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Ryanair are rarely much cheaper than the competition these days. I'll be happy enough to pay the ?20 or ?30 extra for Aer Lingus

    You would be one of the few looking at eachs european profits. If Ryanair had a transatlantic flight they would bankrupt Aerlingus


  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    Bob24 wrote: »
    Again, from what I have read Michael O'Leray doesn't see it that way his line is more the one I described.

    Another interesting quote of his from an FT piece on top of the one I had provided before which was going the same direction:

    "If I had known that being nicer to our customers was going to result in higher load factors [a measure of how full its aircraft are], I would have been nicer years ago,? Mr O?Leary said. ?No one is going to be nicer to our customers now than me."

    What he is saying here is pretty much the same I was explaining: if you are nicer to your customers you get more of them, if you have more customers yours planes are fuller, and if your planes are fuller you make more money both because you are selling more tickets and because due to increased demand and constrain on supply the average ticket price is increasing.

    When you say "all these people in here complaining 99% are still going to fly Ryanair rather than pay 100 euros more with someone else" I think you are making 2 mistakes:
    1. It is not that frequent for Ryanair to undercut Aer Lingus by 100 euros for the same route.
    2. You are partially right in that many people will complain but still use Ryanair (though I doubt you would be right in thinking 99% of those who complain will not reduce their use of Ryanair). But what about the customers who won't complain because they have better things to do and will just move on to another airline which doesn't give them any crap? i.e. those slightly more premium customers who tend to drive Ryanair's profit because while they like good value bottom low prices are not their top concern if it starts hurting their customer experience too much.

    And Microsoft was in trouble before Satya Nadella can into the picture and put the focus on customer relationship and online services/inovation: they had actually become complacent with the way they were treating their customers due to their market dominance and were at best wasting their growth potential and at worst declining. If you look at the share price since the 2000s it reflects that view from investors with a decline/stagnation in the 2000s before soaring after Nadella's policy changes came into action.

    Do you really take what a person says in public about his company that much into account.
    I dont hes hardly going to say hes going to be bad to them
    Didnt he say something along the lines of any publicity is good publicity before
    I dont think I made any mistakes off course not every flight is 100 euros but 50 euros 30 euros is still a difference
    The guys regularly flying will continue to fly with Ryanair the guys who drive profit as lets say they fly 50 times a year saving 50 euros thats 2500 now lets continue with those customers lets say they do want to spend the tenner to sit beside there partner as you said money wasnt the issue and now sitting beside there partner isnt a issue either voila


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  • Banned (with Prison Access) Posts: 3,814 ✭✭✭irishman86


    degsie wrote: »
    Not an obsession, just social norm. If you go to a restaurant do you sit together? Or on a ferry? Or when travelling in the same car?

    Because these arent in any way the same. In a ferry its first come first serve, the restaurant one has already been proven just stupid (You reserved a table) and the car one well I didnt think you get a worse example than restaurant but you did well done


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