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Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

READ BEFORE POSTING TECHNICAL QUERIES PLEASE

Boards.ie: Mark · 2016-11-18 10:11:14

Hi all, Been talking with the tech guys about how errors are reported, and it would help everyone involved (yourselves included as it could help us get to the root of issues) if you could do the following. Before submitting a technical error, please take the following steps to attempt to resolve it:* Clear cache and…

18-11-2016 11:11am

#1
Boards.ie: Mark

Boards.ie Employee Posts: 5,461 ✭✭✭✭✭

Boards.ie Employee

Join Date: September 2016

Posts: 4877
Hi all,

Been talking with the tech guys about how errors are reported, and it would help everyone involved (yourselves included as it could help us get to the root of issues) if you could do the following.

Before submitting a technical error, please take the following steps to attempt to resolve it:
Clear cache and cookies

Restart your browser

Try a different browser

Try incognito mode

Restart your machine

Try a different computer

Helpful link: https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors

Should that not work, please include as much information as possible, including but not necessarily limited to:
The URL of the page you were on when the error occurred

Steps to reproduce the process

Screenshots

What you expected to happen

What actually happened

The results of the Diagnostics page - please delete the IP address line (not currently working after the migration)

Whether you are using the Legacy or Responsive site

Whether you are based in Ireland or overseas

Whether you are in an office / operating behind a proxy/firewall

How can I? User's guide to some features on the new site
Post edited by Spear on September 2021

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This discussion has been closed.