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Vanmoof bike vendors and/or similar bike vendors

245

Comments

  • #52
    loyatemu
    Registered Users, Registered Users 2 Posts: 15,107 ✭✭✭✭loyatemu


    Thargor wrote: »
    There's 2 of them cable locked to a fence in front of a house near Donnybrook on a busy street for the last few months, amazed they've never been taken.

    maybe it's someone who wants to test the Bike Hunters


  • #53
    Thelonious Monk
    Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk


    I haven't finalised the purchase yet, but apparently the bikes are really reliant on your phone and app. To unlock it, choose the speed etc. I don't like this... having second thoughts.


  • #54
    MJohnston
    Registered Users Posts: 10,666 ✭✭✭✭MJohnston


    Thelonious Monk wrote: »
    I haven't finalised the purchase yet, but apparently the bikes are really reliant on your phone and app. To unlock it, choose the speed etc. I don't like this... having second thoughts.

    I don't think that's exactly true — you can unlock without any phone via a code input on a physical button. Power-level of the motor is changed via a physical button too.

    The app seems more to provide some shortcuts (ie. you can unlock with one-touch on the bike when your phone is in your pocket) and ways of configuring advanced settings, rather than being something the bike is reliant upon for day-to-day operation.


  • #55
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    This is beyond frustrating (for civil servants at least)....
    Vanmoof eventually signed up to the OGP Supplier's List last month. Great.
    They signed up as a vendor with Biketowork.ie. Great.

    The Cycle To Work Scheme allowance for electric-bikes is €1,500. The cost of the Vanmoof S3/X3 is €2,000.

    Vanmoof STILL will not accept split payment (i.e. €1,500 payment from employer or voucher-provider such as biketowork.ie and €498 balance +€50 delivery charge) from myself.

    Neither my employer, nor biketowork.ie will allow me to "top up" the €1,500 with the additional €548 and pay Vanmoof directly on my behalf.

    I can see no possible way that I, or any civil servant (at least) or possibly any PAYE worker, could by a Vanmoof under the Cycle to Work Scheme.

    Any thoughts?


  • #56
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    MJohnston wrote: »
    I don't think that's exactly true — you can unlock without any phone via a code input on a physical button. Power-level of the motor is changed via a physical button too.

    The app seems more to provide some shortcuts (ie. you can unlock with one-touch on the bike when your phone is in your pocket) and ways of configuring advanced settings, rather than being something the bike is reliant upon for day-to-day operation.

    There are at least three ways to unlock the bike:
    a. by enabling proximity unlock on the app (it relies on bluetooth to handshake when you approach - you then press one of the two handlebar buttons to unlock,
    b. by unlocking via the app - again you have to press one of the two handlebar buttons to complete the unlock, and
    c. by pressing the button on the handlebar in a particular sequence to enter a PIN, similar to morse.

    The two handlebar buttons are "bell" (left) and "boost" (right).

    The bike has automatic gearing so you don't control the power of the bike from the physical button (other than to engage "boost" - which you might well do for your entire journey), but the speeds at which the four gears step up or down are determined by you via the app, according to your personal preference.


  • #57
    Thelonious Monk
    Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk


    Clare_Culchie wrote: »
    This is beyond frustrating (for civil servants at least)....
    Vanmoof eventually signed up to the OGP Supplier's List last month. Great.
    They signed up as a vendor with Biketowork.ie. Great.

    The Cycle To Work Scheme allowance for electric-bikes is €1,500. The cost of the Vanmoof S3/X3 is €2,000.

    Vanmoof STILL will not accept split payment (i.e. €1,500 payment from employer or voucher-provider such as biketowork.ie and €498 balance +€50 delivery charge) from myself.

    Neither my employer, nor biketowork.ie will allow me to "top up" the €1,500 with the additional €548 and pay Vanmoof directly on my behalf.

    I can see no possible way that I, or any civil servant (at least) or possibly any PAYE worker, could by a Vanmoof under the Cycle to Work Scheme.

    Any thoughts?

    10 minutes ago I just got sent an invoice from them where it's split - a 1500e invoice for my employer, and one for 548 for me.
    I haven't sent it to my employers yet but I would imagine this is exactly how it should be done?


  • #58
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    Thelonious Monk wrote: »
    10 minutes ago I just got sent an invoice from them where it's split - a 1500e invoice for my employer, and one for 548 for me.
    I haven't sent it to my employers yet but I would imagine this is exactly how it should be done?

    That is absolutely FANTASTIC!!!! I'd been asking Vanmoof to allow that right throughout the summer since the S3/X3 Launch, and each time told it wasn't possible.

    Someone else obviously worked their charm.


  • #59
    mailforkev
    Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev


    Clare_Culchie wrote: »
    That is absolutely FANTASTIC!!!! I'd been asking Vanmoof to allow that right throughout the summer since the S3/X3 Launch, and each time told it wasn't possible.

    Someone else obviously worked their charm.

    Same for me. I’m just waiting (very impatiently) for Bike to Work to approve the 1,500 invoice that I submitted on Monday.

    Then I’ll pay my own invoice and sit watching the hall door for two months.


  • #60
    bilasy
    Registered Users Posts: 167 ✭✭bilasy


    Thelonious Monk wrote: »
    10 minutes ago I just got sent an invoice from them where it's split - a 1500e invoice for my employer, and one for 548 for me.
    I haven't sent it to my employers yet but I would imagine this is exactly how it should be done?

    How long it took them to prepare your quote and invoice? I’m still waiting for mine


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  • #61
    Thelonious Monk
    Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk


    bilasy wrote: »
    How long it took them to prepare your quote and invoice? I’m still waiting for mine

    about 24 hours.
    Van Moof meetup anyone? Van Moof pub crawl on turbo mode or whatever it's called. If we get too drunk and lose them they'll just give us new ones anyway!


  • #62
    mailforkev
    Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev


    What are ye all going for, dark or light?

    I went for the blue, tried out both colours and thought it suited me better.


  • #63
    bilasy
    Registered Users Posts: 167 ✭✭bilasy


    mailforkev wrote: »
    What are ye all going for, dark or light?

    I went for the blue, tried out both colours and thought it suited me better.

    Dark , easier to see the display


  • #64
    menuisier
    Registered Users Posts: 163 ✭✭menuisier


    I'm still having trouble getting the invoice.


    Vanmoof asked me for the following details and i have supplied them

    Details I will need from you:
    Full name
    Shipping address
    Phone number

    Details I will need from your employer:
    Company name
    Company address
    Company phone number and email

    and then vanmoof asked me which company my business uses
    "I just need to know what provider your company uses. Could you find out if your company is with biketowork or travelhub?"

    and i asked my HR dept and they told me

    "We don’t use any providers -we deal direct with the bike shops

    Once they give us an invoice made out to out company and in euro and their BIC/IBAN we will set them up for payment and pay direct"

    which i told vanmoof and they have told me

    "Unfortunately we can only sell a bike through the cycle to work scheme to companies that use a provider such as biketowork or travelhub. As we are only a pop up store, we are not able to issue invoices to our customers. We apologise for this inconvenience."

    So im back to square one. I work for a private company, has anyone else had an issue like this?

    thanks


  • #65
    bilasy
    Registered Users Posts: 167 ✭✭bilasy


    menuisier wrote: »
    I'm still having trouble getting the invoice.


    Vanmoof asked me for the following details and i have supplied them

    Details I will need from you:
    Full name
    Shipping address
    Phone number

    Details I will need from your employer:
    Company name
    Company address
    Company phone number and email

    and then vanmoof asked me which company my business uses
    "I just need to know what provider your company uses. Could you find out if your company is with biketowork or travelhub?"

    and i asked my HR dept and they told me

    "We don’t use any providers -we deal direct with the bike shops

    Once they give us an invoice made out to out company and in euro and their BIC/IBAN we will set them up for payment and pay direct"

    which i told vanmoof and they have told me

    "Unfortunately we can only sell a bike through the cycle to work scheme to companies that use a provider such as biketowork or travelhub. As we are only a pop up store, we are not able to issue invoices to our customers. We apologise for this inconvenience."

    So im back to square one. I work for a private company, has anyone else had an issue like this?

    thanks

    I received my 2 invoices today from Van moof HQ along with email detailing the payment options for my employer it clearly says your employer can transfer the funds directly to their account in Rabo bank and they provided the IBAN and all the details needed, or your employer pays via bike to work in which case they will need the voucher code.
    If you still having trouble I suggest you call the customer service ( you might need to wait over 30 min holding) and explain them directly what you looking for.


  • #66
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    bilasy wrote: »
    I received my 2 invoices today from Van moof HQ along with email detailing the payment options for my employer it clearly says your employer can transfer the funds directly to their account in Rabo bank and they provided the IBAN and all the details needed, or your employer pays via bike to work in which case they will need the voucher code.
    If you still having trouble I suggest you call the customer service ( you might need to wait over 30 min holding) and explain them directly what you looking for.

    I've emailed dublin@vanmoof.com and support@vanmoof.com with a link to this thread asking that they pass on the IBAN details as per your post.

    Thanks a million Bilasy. Right across the civil service the same difficulty applies, they will not deal with the voucher companies and will deal only with the vendors directly.


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  • #67
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    Clare_Culchie wrote: »
    I've emailed dublin@vanmoof.com and support@vanmoof.com with a link to this thread asking that they pass on the IBAN details as per your post.

    Thanks a million Bilasy. Right across the civil service the same difficulty applies, they will not deal with the voucher companies and will deal only with the vendors directly.

    Well, I got a reply from Lara, the Store Manager in the Dublin Vanmoof Pop-Up:

    "Since last week our process has changed, so we now accept bank transfers from employers.

    How our process works, we will create and send you 2 quotes, one for you and one for your employer. One will be for 1500euro for your employer and the other will be for you with the remaining balance. You will then receive a payment link, your employer will receive our bank details in order to complete a bank transfer, this is how we will take payment for the bike. I will just need some details from you in order to create a quote for you.

    Can you please send me what it is you are looking to order, which model (X3 or S3) and in which colour (Light or Dark) also if there are any add on accessories/warranty you would like to add, you can find all of our accessories on our website at www.vanmoof.com.

    Details I will need from you:
    Full name
    Shipping address
    Phone number and email

    Details I will need from your employer:
    Company name
    Company address
    Company phone number and email "

    Thankfully this is an arrangement that most employers will hopefully be able to facilitate. It took quite some time to get to this point but hopefully our efforts have been worth it.

    Have any of you joined the "Vanmoofing" group on Facebook? https://www.facebook.com/groups/vanmoofing/?ref=share

    I'll be going for the dark S3, and maybe a rear carrier. Are ye planning to accessorise from the Vanmoof range? I'll be reusing my Kryptonite lock instead of these Abus locks that they sell.


  • #68
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    On the fence at the minute.

    Sticking points:
    - Part of me hates spending €2K (before BTW) on a ride I just won't leave anywhere other than work and maybe Lidl for 10 mins max.
    - No manual gears + proprietary DT
    - Non removable battery

    But it is lovely. So I'm a bit torn.


  • #69
    bilasy
    Registered Users Posts: 167 ✭✭bilasy


    Clare_Culchie wrote: »
    I've emailed dublin@vanmoof.com and support@vanmoof.com with a link to this thread asking that they pass on the IBAN details as per your post.

    Thanks a million Bilasy. Right across the civil service the same difficulty applies, they will not deal with the voucher companies and will deal only with the vendors directly.

    I can pass you the IBAN from the invoice here if it’s of any help, I’m with the HSE and will submit my application tomorrow and still not sure how they will transfer the funds, I’m holding my part payment till the employer settle it’s pay 1st.
    Also there’s €50 shipping fee that I was not made aware of but it’s in my invoice, So be prepared for it, I guess it’s no biggie.


  • #70
    Thelonious Monk
    Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk


    Has anyone else had to do this through the peoplepoint form? There's no option for foreign companies, they want you to choose a county (Co. Amsterdam?), and the whole invoice is incompatible with peoplepoint.
    So I've actually just given up, I'm really not too keen on the auto gears and the reliance on the app. Maybe I'll feel a bit more enthused and try again eventually but I was only really buying it as a toy.


  • #71
    MJohnston
    Registered Users Posts: 10,666 ✭✭✭✭MJohnston


    VanMoof have raised a lot of capital to expand their customer service operations (and improve quality control) according to this interview:
    https://www.theverge.com/2020/9/16/21437704/vanmoof-interview-s3-electric-bike-issues-delays-mobile-service-network

    The most interesting thing is about this Bike Doctor Network, which essentially sounds like it'll end up (in Ireland anyway) being VanMoof-approved service partners (like Cowboy and their service partner network).


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  • #72
    loyatemu
    Registered Users, Registered Users 2 Posts: 15,107 ✭✭✭✭loyatemu


    if VanMoof went bust, to what extent would it affect your ability to keep using the bike?


  • #73
    MJohnston
    Registered Users Posts: 10,666 ✭✭✭✭MJohnston


    It would depend which part of it might break. Regular stuff like tyres, spokes, wheels, etc. you could do yourself or take to a LBS as with any bike.

    But a LBS is probably not going to want to or be able to repair any of the custom-built electronics — these are less likely to break (especially with the integrated design) but they do add an imaginary tether to the manufacturer (much like it's very hard to find anyone other than Apple to service anything complex in an iPhone).

    There's very little chance of them going bust though, it's a big growth market and investors are clearly very interested.


  • #74
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie


    OK, for any civil-service/public-sector (PeoplePoint) who have been having difficulty with the process....
    Now, as per my previous post (https://www.boards.ie/vbulletin/showpost.php?p=114602388&postcount=67), send your details as well as the details of YOUR OWN department (in my case it's the Finance Unit of my department) and not PeoplePoint.
    When they send you back the two invoices as PDFs, complete the Cycle To Work application form online from the PeoplePoint portal. Where the address requires a county to be selected from drop-down, select Dublin. Otherwise, fill it out with the full Dutch address as given on the invoice. For the bank details, do the same. The bank details are:

    IBAN: NL16 RABO 0342 2484 56
    BIC: RABONL2U
    Bank Address: Rabobank
    Croeselaan 18
    3521 CB Utrecht

    Once you submit the application online you'll be emailed a case-number. Reply to the mail attaching the employers invoice PDF.

    Wait for confirmation from PeoplePoint that the application has been processed successfully before paying the remaining €548 by card directly using the link that Vanmoof will email you.

    I'm waiting for the confirmation myself, and for payday tomorrow, before I pull that final trigger. I might even get the bike by Christmas (although signs are I won't need it for work until at least Spring).


  • #75
    mailforkev
    Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev


    I submitted my quote last Monday but am still waiting for my employer to approve it, which is a bit frustrating.

    On the upside, with all the new investment that Vanmoof have in place, perhaps the later I order the better the chances are that I get a bike without any QC issues.

    I wonder if Dublin will make the cut for the new Bike Doctor Network.
    Vanmoof blog article


  • #76
    Thargor
    Registered Users, Registered Users 2 Posts: 17,964 ✭✭✭✭Thargor


    Are there not way better ebikes available for that money? Id rather spend a grand or 2 on a really good hybrid you'll have for years and stick a conversion kit on it, way better speed/range, swap the batteries out when they start to go, easier/cheaper maintenance.


  • #77
    Clare_Culchie
    Registered Users Posts: 83 ✭✭Clare_Culchie 


    

    

    Thargor wrote: »
    

    Are there not way better ebikes available for that money? Id rather spend a grand or 2 on a really good hybrid you'll have for years and stick a conversion kit on it, way better speed/range, swap the batteries out when they start to go, easier/cheaper maintenance.
    

    

    
1. There aren't really. You won't get any decent ebike for sub-€2k. Take a look at these: https://eurocycles.com/bikes/electric-bikes/?sort=priceasc
    
I've got a Sparta ebike, it's around four years old. It weighs an absolute tonne. Other than that it's grand. I'll be flogging it off for around €400-500 hopefully.
    
But it doesn't have the Boost button. Or the built-in security-alarm. Or the GPS tracker. Or the beautiful looks.
    
2. Conversion kits can be expensive: https://www.goeco.ie/conversion-kits.html and aren't covered by the Cycle to Work Scheme.
    
3. With my own ebike, I take the battery pack out to charge overnight. When I push it back in I've to be careful not to break the contact pins. It's known to happen. With a battery built-in, there's one less potential point of failure. True, not everybody can bring an entire bike to a wall-socket to charge overnight, but this bike, like most things, isn't going to suit everybody. For those of us who can, it does.
    
4. Maintenance costs aren't going to be wildly different on a Vanmoof. Tires cost the same. brake-pads will cost around the same. There's only so much mark-up they can put on the consumables. The electronics & other non-consumable parts are covered by warranty.

    
As I said, it's not for everybody. Maybe a conversion kit is what works best for you. I've test-ridden the Vanmoof and I like it very much. I've followed the FB group ("Vanmoofing") and I'm aware of issues with the supply-chain, but I hope and expect those may be resolved by the time I get delivery. 
    

    

    

     



    


     
     
    

    

    

    

    

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#78

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    Thargor wrote: »
    

    Are there not way better ebikes available for that money? Id rather spend a grand or 2 on a really good hybrid you'll have for years and stick a conversion kit on it, way better speed/range, swap the batteries out when they start to go, easier/cheaper maintenance.
    

    

    
These are a little bit of a heart over head purchase. Although, as C_C pointed out, they are actually fairly well priced at 2k.

    
For me, I was pretty much sold after about 5 mins of my first test ride. I’m not a regular cyclist but I’ll prob use mine to commute whenever I go back to the office. I don’t want to be faffing around with kits and batteries etc.

    
Also, to me at least, the S3 just looks and feels nicer than it’s rivals. I’ll pay a premium for that. 
    

    

    

     



    


     
     
    

    

    

    

    

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#79

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
I had very hard time trying to get the Vanmoof through the cycle to work scheme in public service, loads of email exchanged between work and Vanmoof staff , end result work says can’t process the invoice without Irish tax no. Vanmoof reply it’s complicated process and we don’t know when we can do it. 
    

    

    

     



    


     
     
    

    

    

    

    

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ED E




    
Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    mailforkev wrote: »
    

    I submitted my quote last Monday but am still waiting for my employer to approve it, which is a bit frustrating.

    
On the upside, with all the new investment that Vanmoof have in place, perhaps the later I order the better the chances are that I get a bike without any QC issues.

    
I wonder if Dublin will make the cut for the new Bike Doctor Network.
    Vanmoof blog article
    

    

    
Whats a week or two when Reddit is reporting 4-5 months lead time at the minute. 
    

    

    

     



    


     
     
    

    

    

    

    

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#81

 

     

    

    

    

    


MJohnston




    
Registered Users Posts: 10,666 ✭✭✭✭MJohnston 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    ED E wrote: »
    

    Whats a week or two when Reddit is reporting 4-5 months lead time at the minute.
    

    

    
Well it's a bit more frustrating here than with the usual C2W process because normally a LBS will order for you before the employer processes the whole thing.

    
With VanMoof your order doesn't seem to be fully submitted, and therefore in-motion, until after your employer has sent payment.

    
Which is a bit annoying because VanMoof do have an upfront deposit, pay later system. They're just not using it here. 
    

    

    

     



    


     
     
    

    

    

    

    

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#82

 

     

    

    

    

    


Thelonious Monk




    
Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
The whole process is just too messy so I gave up on it, I was kind of only buying it as a toy anyway 
    

    

    

     



    


     
     
    

    

    

    

    

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#83

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    Thelonious Monk wrote: »
    

    The whole process is just too messy so I gave up on it, I was kind of only buying it as a toy anyway
    

    

    
So what happened with your application? Also must have Irish tax number? Just wondering 
    

    

    

     



    


     
     
    

    

    

    

    

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#84

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
I’m still waiting for my Accounts dept to pay the main invoice, it’s been approved so hopefully gets wrapped up shortly. 
    

    

    

     



    


     
     
    

    

    

    

    

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#85

 

     

    

    

    

    


Thelonious Monk




    
Registered Users, Registered Users 2 Posts: 14,478 ✭✭✭✭Thelonious Monk 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    bilasy wrote: »
    

    So what happened with your application? Also must have Irish tax number? Just wondering
    

    

    
I got the invoice from VanMoof, and then went to people point to try and fill in the application but the details just don't fit, country, postcode, all that jazz.
    
Also I'm not sure if the invoice needs to be made out to peoplepoint or your employer. With the lead time on getting a bike I can't really be bothered now, but I'm sure I'll regret it when battling gales and rain over the next few months. 
    

    

    

     



    


     
     
    

    

    

    

    

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#86

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    Thelonious Monk wrote: »
    

    I got the invoice from VanMoof, and then went to people point to try and fill in the application but the details just don't fit, country, postcode, all that jazz.
    
Also I'm not sure if the invoice needs to be made out to peoplepoint or your employer. With the lead time on getting a bike I can't really be bothered now, but I'm sure I'll regret it when battling gales and rain over the next few months.
    

    

    
Numerous emails between employer and Vanmoof , employer insist they have an Irish tax number, not sure because I’m civil servant or pvt companies are different 
    

    

    

     



    


     
     
    

    

    

    

    

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#87

 

     

    

    

    

    


menuisier




    
Registered Users Posts: 163 ✭✭menuisier 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
i thought i would give an update. I work in the private sector and my bike to work scheme payment went through today and I just have to pay the remaining via the vanmoof website 
    

    

    

     



    


     
     
    

    

    

    

    

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#88

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    menuisier wrote: »
    

    i thought i would give an update. I work in the private sector and my bike to work scheme payment went through today and I just have to pay the remaining via the vanmoof website
    

    
That’s great news and congratulations! Any one from the public sector was able to avail of Vanmoof through the scheme? 
    

    

    

     



    


     
     
    

    

    

    

    

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#89

 

     

    

    

    

    


Clare_Culchie




    
Registered Users Posts: 83 ✭✭Clare_Culchie 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
Got all the way as far as my employer sending Vanmoof a New Supplier Form to complete - which Vanmoof won't do. I see their rationale there. If they do it for one customer they'll be filling out these pesky forms for all the customers. They can sell their bikes for cash with far less hassle elsewhere. 
    

    

    

     



    


     
     
    

    

    

    

    

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#90

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    Clare_Culchie wrote: »
    

    Got all the way as far as my employer sending Vanmoof a New Supplier Form to complete - which Vanmoof won't do. I see their rationale there. If they do it for one customer they'll be filling out these pesky forms for all the customers. They can sell their bikes for cash with far less hassle elsewhere.
    

    

    
Clare, it’s the same issue with me actually they completed the supplier form, but then my employer said they will have to be registered with the Irish tax, btw if they got the Irish tax , my understanding is that all public sector employees will benefit not only you or me, I’ve sent them email to try and get them registered if you can send them email as well with ur order no. Would be great 
    

    

    

     



    


     
     
    

    

    

    

    

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#91

 

     

    

    

    

    


Clare_Culchie




    
Registered Users Posts: 83 ✭✭Clare_Culchie 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
On our "New Supplier Set Up Form" there's a heading of "Supplier Tax Information" which looks for:
    
"VAT No, Tax Reference No or PPSN", and
    
"Tax Access Number (for eTax Verification)".

    
The VAT No. for Vanmoof is NL814517729B01.
    
Their EORI No. is NL814517729.

    
Our Finance Dept suggested the EORI No. would suffice in lieu of the "Tax Access Number".

    
I'm surprised at the amount and type of barriers making this purchase so difficult. It makes a joke of the notion of "free movement of trade and services" within the EU.

    
Wouldn't you think that across all the government departments there's be a central archive of registered suppliers rather than each Finance Dept managing their own "new suppliers" register? Is that not something OGCIO or DPER should be doing?

    
For the record, Vanmoof have said that they already submitted VAT details, etc. to register with OGCIO to be on the Cycle To Work Suppliers List and in their eyes that should be enough. I tend to agree. 
    

    

    

     



    


     
     
    

    

    

    

    

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#92

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    Clare_Culchie wrote: »
    

    On our "New Supplier Set Up Form" there's a heading of "Supplier Tax Information" which looks for:
    
"VAT No, Tax Reference No or PPSN", and
    
"Tax Access Number (for eTax Verification)".

    
The VAT No. for Vanmoof is NL814517729B01.
    
Their EORI No. is NL814517729.

    
Our Finance Dept suggested the EORI No. would suffice in lieu of the "Tax Access Number".

    
I'm surprised at the amount and type of barriers making this purchase so difficult. It makes a joke of the notion of "free movement of trade and services" within the EU.

    
Wouldn't you think that across all the government departments there's be a central archive of registered suppliers rather than each Finance Dept managing their own "new suppliers" register? Is that not something OGCIO or DPER should be doing?

    
For the record, Vanmoof have said that they already submitted VAT details, etc. to register with OGCIO to be on the Cycle To Work Suppliers List and in their eyes that should be enough. I tend to agree.
    

    

    
Yea we both and many others tend to agree, but we are not the employer who pays €1500 from the state money, and in their view ) this company has no Irish tax number) how can we pay them. I’m also amazed why we should be acting as a mediator between the employer and Vanmoof 
    

    

    

     



    


     
     
    

    

    

    

    

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#93

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
My order has finally been confirmed.

    
My employer finally paid TravelHub who sent me an email voucher. I forwarded this on to Vanmoof and they confirmed my order and gave me a delivery date (end Nov/start Dec), so it will end up being an early Xmas present to myself hopefully. 
    

    

    

     



    


     
     
    

    

    

    

    

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#94

 

     

    

    

    

    


bilasy




    
Registered Users Posts: 167 ✭✭bilasy 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    mailforkev wrote: »
    

    My order has finally been confirmed.

    
My employer finally paid TravelHub who sent me an email voucher. I forwarded this on to Vanmoof and they confirmed my order and gave me a delivery date (end Nov/start Dec), so it will end up being an early Xmas present to myself hopefully.
    

    

    
Congratulations that’s a good news, now just to be clear the invoice that you submitted to work was issued by travelhub.ie or Vanmoof, or in other word how
    
did you manage to involve travelhub? Thanks for clarifying same 
    

    

    

     



    


     
     
    

    

    

    

    

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#95

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    bilasy wrote: »
    

    Congratulations that’s a good news, now just to be clear the invoice that you submitted to work was issued by travelhub.ie or Vanmoof, or in other word how
    
did you manage to involve travelhub? Thanks for clarifying same
    

    

    
My (private sector) employer uses TravelHub to manage the cycle to work scheme for them so I submitted my order via TH.

    
I got my initial quote from VanMoof, submitted it to TH, and eventually TH (after my employer paid them) sent me a voucher code. I then sent this to VanMoof and paid the balance to complete the order. 
    

    

    

     



    


     
     
    

    

    

    

    

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#96

 

     

    

    

    

    


conor_mc




    
Registered Users, Registered Users 2 Posts: 737 ✭✭✭conor_mc 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
Black S3 ordered directly through my own company (IT contractor). Did a test ride in the Dublin store, exchanged a few emails (mostly about paying direct rather than through B2W or BikeHub) with the guys there and provided my order details before my impending order was forwarded to Amsterdam. From there, received two invoices (€1500 for employer, balance for self to be paid online by card). I did take an extra step to call VM to confirm the bank details on the invoice (just in case of phishing/cybercrime type stuff) before I transferred the €1500 by bank transfer.

    
Had to drop them an email to follow up a few days later, but then got a pretty quick response from the lady who sent me the invoice originally to confirm order was placed. Set up MyVanMoof account and I can see my order there. No delivery date yet, but estimated date when placing an order online today is Nov 24th to Dec 12th or thereabouts.

    
Added the anti-theft package for 3 years (says it must be added at time of purchase). Bike insurance was €150-odd per year with ridiculous conditions (fixed locking point in shed, etc.) so this is a better "insurance" package for me at €290 for 3 years.

    
Can't wait to get the bike and start using it for occasional trips into office (when we get back there!) without having to worry about showers, etc. And also just for local trips instead of lazy option of jumping into the car to go anywhere!

    
Resisted temptation to bling out the bike with accessories... for now! :D 
    

    

    

     



    


     
     
    

    

    

    

    

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#97

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    conor_mc wrote: »
    

    Resisted temptation to bling out the bike with accessories... for now! :D
    

    

    
Same here, if it all pans out like the romcom version of commuting that I have in my head, then I’ll prob get the rear carrier and panniers at some point.

    
Also did the theft package, decent value for three years. 
    

    

    

     



    


     
     
    

    

    

    

    

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#98

 

     

    

    

    

    


conor_mc




    
Registered Users, Registered Users 2 Posts: 737 ✭✭✭conor_mc 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    mailforkev wrote: »
    

    Same here, if it all pans out like the romcom version of commuting that I have in my head, then I’ll prob get the rear carrier and panniers at some point.

    
Also did the theft package, decent value for three years.
    

    

    
Very tempted to go for the front basket for the full-on Dutch bike look <<<< 10-year-old bmx’ing me shakes head in bewilderment 
    

    

    

     



    


     
     
    

    

    

    

    

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#99

 

     

    

    

    

    


johndbee66




    
Registered Users Posts: 35 ✭johndbee66 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    thenightman wrote: »
    

    This is excellent news. I've never used the CTW scheme but I think will be doing so for an S3! How exactly does the scheme work in practice? I get onto my HR or peoplepoint and they issue me a voucher then I give voucher to Vanmoof?
    

    
Hi, did you invest in s3. One question if anything goes wrong with vanmoof is there anywhere in Ireland that will fix them? Thx 
    

    

    

     



    


     
     
    

    

    

    

    

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#100

 

     

    

    

    

    


mailforkev




    
Registered Users, Registered Users 2 Posts: 1,796 ✭✭✭mailforkev 
    

    

     
    

    

    



    

    


    

    


    

    

    

    
Still impatiently waiting for my S3 ordered back in September.

    
Delivery was recently pushed out a couple of weeks to 24 Dec. I'm not banking on that date either but it would be a nice Christmas present to myself if it did turn up. 
    

    

    

     



    


     
     
    

    

    

    

    

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#101

 

     

    

    

    

    


Clare_Culchie




    
Registered Users Posts: 83 ✭✭Clare_Culchie 
    

    

     
    

    

    



    

    


    

    


    

    

    

    

    

    johndbee66 wrote: »
    

    Hi, did you invest in s3. One question if anything goes wrong with vanmoof is there anywhere in Ireland that will fix them? Thx
    

    
The nearest Vanmoof store is in London, so any warranty repairs mean sticking it back in its box and sending it back to the Netherlands (apparently that's free but you have to use the original box, which is very bulky, or you can order a replacement for €20.
    
For general maintenance you can bring it in to any bike-shop as you would any other bike. Tires, chain, saddle, pedals can all be replaced with after-market parts. The bike-shops are getting more familiar with repairing the non-electric parts of electric-bikes and they all take cash so there shouldn't be a problem bringing in an ebike that you didn't buy in the store. 
    

    

    

     



    


     
     
    

    

    

    

    

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